Am I supposed to 'hear' my new office 610 do everything? Rather noisey.

I received my new Touchsmart desktop today. from the beginning I thought, am I suppose to hear him do everything? I can hear him lifting up as reving quite often. I put a cd in the drive and a humming noise came out. This cannot be normal. If disappointed when you expect to receive these pc and you know something must be wrong.

I had an older model IQ507 for four years with no noise until I forced down in a hurry and blew up the hard drive.

Advice would be appreciated. Although, in my view, that is not normal.

Hello becky70:

Welcome on the forum of HP sorry you are having these problems. You have to option to another Exchange and leave the store to facing and dealing with HP or you can contact the Support Direct from HP for them to send you a new perspective that you are installing. To ensure that the noise of the fan which should be only a sound you hear on start up and last a few seconds. Now your optical drive (CD/DVD drive). Will make all sorts of noises, if there is a defective disc or a disc not compatible.  This noise is caused by what he tries to open the disc but is a power. You will know by the bar passes a cross at the top of the Green window or you get a message please insert a disc.

If it was me I would just swap. Please click on Bravo if it solves your problem. Thank you frrw.

Tags: HP Desktops

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