An excerpt of the works; Out published is all black and audio fails (.exe and .swf)

Videos of original demonstration were CP4, I convert to CP5 and added audio.  Preview mode displays everything as planned.  When publishing to a local location in .exe or .swf does is display a window where the movie should play, but it's completely black.  Audio begins to play but stops at the same time the screen goes black.  I uninstalled and reinstalled Flash Player 10.  I tried to change the parameters of quality of high (24 bit) for bass (8-bit), but that has not changed anything.

I successfully updated and published previous ot CP4 CP5 videos.  Not sure why the 3 latest video updates, I've tried fail.

If anyone can offer any assistance, it would be much appreciated.

Thank you, Julie

Hi Julie,.

If your project contains animations of text and you have the latest version of flash Player (10.1.102.64) the problem is known and it is resolved, please please follow the steps mentioned in the following blog to solve the problem.

http://blogs.Adobe.com/Captivate/2010/11/solution-for-CP5-content-not-working-with-the-LAT is-flash-player - version.html

Let us know if this solves the problem.

Remi - Ashwin B

Adobe Captivate team

Tags: Adobe Captivate

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