an other anti virus product scanned attachment e

IM using microsoft security essentials and when I try to open the attachment of e mail that suddenly this pop up comes w/c is norton and I allowed to analyze the attachment to the email. my laptop is dell and in installed programs there no norton is installed. There is a single anti virus installed in my pc w/c what MSE how come a product norton just popped up? my pc is dell xps m1330 Service Pack 2 version vista Home premium edition.

Just to be sure, run the Norton Removal Tool http://www.softpedia.com/get/Tweak/Uninstallers/Norton-Removal-Tool.shtml that will definitely get rid of any Norton product that may hide (may be installed as a trial or installed and deleted incorrectly at some point in the past).

I hope this helps.  If this isn't the case, after return and we will try something different.  He could be installed as an add-on and therefore does not appear in programs and features (but how it happened without you knowing that I don't know).

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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