With new Dell XPS13 keyboard problems (2015)

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• New Dell Inspiron 1764: Problems with signal low connection to wireless networks.

  I have a new laptop Dell Inspiron 1764 I received on 25 June. It is "replace" a Dell Inspiron 9100, who has learned to be too slow and too bulky for my needs. For the purposes of support, the two laptops are running on Windows 7.

  Overall, I love my new Inspiron 1764. However, I noticed the connection/signal strength seriously degraded, with wireless (Dell Wireless 1397 WLAN Mini card) card, compared to my Inspiron 9100 (Dell Wireless 1350 WLAN Mini-PCI card).

  In areas of my home that my 9100 can obtain the power of the complete signal (5 bars), my new 1764 bars 2 or less. This behavior is not as limited to only my house as I have tested in my work and in an area of less than 10 feet away from the wireless router, I have 'Internet connectivity problems.

  I tried twice this morning talk with Dell technical support. The first person I talked to tried to be helpful and initiated at least a DellConnect session with me so that he can check out some of my settings and such (However, why they went twice in my sharing settings I could not determine as they have absolutely nothing to do with the intensity of the signal).

  Unfortunately, I was disconnected from the session when I went to a place that had less signal than just next to my wireless router.

  I then go on the chat support with Dell and received another technician to speak with. I explained my problem, told them that I was in a DellConnect session with the other technician, and they looked to the top of my support contract.

  They then told me that my warranty does not cover software issues and referred me to the software Department and said it would be a supplement. I told them that I did not believe that it is a problem of software in any way, shape, or form. They told me that it must be a matter of adjustment. I spent several hours scouring the internet forums on Dell and other sites check those who have had similar problems. Some of their questions were certainly the software settings, but I still don't yet to find anything that tells me I have an incorrect setting of software.

  So far, I'm standing in my kitchen, tapping on my Inspiron 9100 with a full 5 bars, while my Inspiron 1764 is sitting next to me with a skinny 2 bars, and I am literally standing 7 feet above the room which houses my Linksys WRTU54G-TM router.

  Personally, I suspect a faulty wireless card, but how to convince Dell to hear my case and replace it instead of trying to bilk me for support of useless software?

  I hope Dell Tech Support bed actually this post, or people with the same problem can Dell refer to my previous post describing the problem and the fix.

  It IS a PROBLEM of MATERIAL WITH the ANTENNA, AND VERY PROBABLY THE DIFFERENCE BETWEEN a DECK CONNECTION at the ANTENNA of the PLATE, from connections TAPE FOIL INDIVIDUAL at the ANTENNA of the PLATE, THAT DELL MUST HAVE RESPONSE BETWEEN WHAT MINE PORTABLE has BEEN CARRIED OUT AND THE SPARE ROOM WAS MADE. THE PROBLEM IS NOT SOFTWARE, PROVIDER OR ROUTER, IT IS THE PLASTIC WITH THE ANTENNA CASE!

  Dell is in fact losing more money with the hours of technical support through software patches and sending technicians with new wireless cards that does not solve the problem. They need to send and replace the plastic case behind the LCD screen with the updating of antenna and connections.

  Good luck!

• Resolution issues of image (redirect) on my new DELL XPS 13 (2015)

  I just bought my new DELL XPS 13 inch 2015 model Corei7, touch screen version.  As soon as I came to explore, I noticed that the fonts are super sharp and high resolution, which is great, however, images/logos of websites such as facebook, cnet, and many others is a bit blurry and pixelated. Why is this the case? I have a pro apple mac book and all the images load perfectly here.

  What could be the problem and is it possible that I can find a solution or this?

  As you have a laptop, better make this laptop in the computer Forum post here:

  http://en.community.Dell.com/support-forums/laptop/default.aspx

  Bev.

• Problem with the Installation of JAVA in my new Dell running Windows 7

  Problem with the Installation of JAVA in my new Dell running Windows 7 - error message when you try to intall Java using Chrome.

  "lib'charsets.jar: old file not found."  However, a file of the same name was found.  No updates since the contents of the file do not match. »

  Then "Java update fails to apply the changes to your system."

  Then "error 1722.  There is a problem with this Windows Installer package.  A fun program as part of the Setup did not finish as expected.

  Earlier, I had a problem with the video and had Windows reinstalled 7.  Now my AOL games don't show/reading.  JAVA said error 1722 is an InstallShield error code. It indicates that the installation process has failed. The exact reason for this error is not known at this time.  I was told to uninstall JRE (Java Runtime Environment).  I find two versions of Java on my system (no JRE) - Java (TM) 6 - update 14 and 14 (64-bit).  Should I uninstall both?... OR WHAT?

  Hi Betty48228,

  Here's how to solve your problem:
  (1) uninstall all versions of Java.
  (2) the uninstall will probably fail. If so, get Revo Uninstaller free http://www.revouninstaller.com/revo_uninstaller_free_download.htmland uninstall Java in advanced mode (integrated Java uninstaller runs, failure and then Revo will delete everthing manually). You will need to restart your PC.
  (3) reinstall Java: http://java.com/en/download/

• I have a problem with the new version of Photoshop CC 2015

  Hello

  I just installed the new version of Photoshop CC 2015. However I have proplem with this version. If I optimize the program, I will not be able to use all the tools, because everything is great, I don't have the problem with the old version.

  I hope for a solution...

  Go to Preferences > Interface > user interface scaling and see if 200% is checked.

  If so, uncheck the box and see if that fixes the problem.

• Dell/Logitech Keyboard KM714 work with XPS 27 AiO?

  My new XPS27 all-in-one was excellent, once a few kinks have been developed.  It comes with a combination of keyboard and mouse Logitech - model KM714 from Dell brand.  There are multimedia keys accessed via the Fn key; things like play, pause, volume, volume, mute.  The fn also allows common functions to win 8 as research, charms bar, etc.

  Win 8 functions very well, but the multimedia keys are not.  They are not operational.  Dell support had updated me firmware, but still no luck.  They then sent me a new keyboard, the same model.  Still no luck.

  I was wondering if anyone else with an XPS 2720 has a KM714 that works?  On the Dell Web site, http://accessories.us.dell.com/sna/productdetail.aspx?c=us&l=en&s=dhs&cs=19&sku=332-1396 is not actually list the 2720 as compatible.  Information on a site Web will be nothing again; and seem strange that Dell could consolidate an incompatible keyboard with a machine high range.

  Anyone out there with a KM714 similar problems?

  Thank you all.

  So finally, after completing just reinstall the drivers, keyboard is finally controlling the media parameters.  Went to a store to Microsoft where they had 27 XPS on screen and they suggested to just try all the drivers up to what it worked.  I don't approach it very scientifically unfortunately only a few times, but this last time I reinstalled about 5 variant of shazam and video card chipset.

  Oh Dell, you your back orders, then rush apparently your builds with old drivers on board.  I got keyboard does not. I got touchscreen fail; I loaded the drivers who we 6 months newer than those installed at the factory...

  What happened to your Dell?  In any case, my problem is on.

• Equium A60-692 with XP - keyboard problem

  Since my last post 19 Feb I spoke to many people about this problem but still no solution. Problem is...

  When I turn on my laptop and it started the keyboard do not work and if I then reboot the laptop it will close and restart... every thing will work perfectly!

  I used the recovery disk, but had to get loaded when the computer reboots, I could not it loads the first start, because there is no response from the keyboard.
  Someone suggested that update the Bios that I've had a go at, but not very sure that I succeeded with that.

  This problem has been ongoing for some time, and some have recommended that I just live with it.
  I have the feeling that there is a software problem and could be repaired.

  If it's a hardware problem, it can cost me more than the thing's worth.

  Can someone help save my sanity and throw any light on the problem?
  PLEASE

  Hello

  I think that it s a hardware problem (keyboard) and it s a good idea to test a new keyboard.
  In this case, the ASP must install new keyboard and should check the functionality...

• Photosmart 2710 and new Dell Computer problem

  Just got a new Dell XPS 630 and can not load or recognize the Photosmart 2710 all in one.  We have Dell install Windows XP Professional, but I wonder if they let Vista stuff out there.  Tried to use the CD supplied with the printer... no joy.  Also tried to download any software and the new drivers HP.  What should have been an easy thing, now became very frustrating hours of work.  Please tell me that there is an easy solution for this.  Jan

  Not sure if this is the exact problem that you had, but I just got a Dell XPS as well and it could stall during the installation process.  I used this page to help with that.

  http://support.HP.com/us-en/document/c00625472

  I have a Wi - Fi connection and it wouldn't print.  I followed these instructions to resolve this issue.

  http://support.HP.com/us-en/document/c01650484

  I hope this helps.

• Can not get printer hp psc 750 to work with a new Dell dimension 8300

  Original title: the printer does not work

  I have a new Dell dimension 8300.  My printer is a former hp psc 750 printer scanner copier I can't print.  Can anyone help?

  Hello

  You should ask in the Forums of Windows answers corresponding to your version of Windows.

  Windows answers forums
  http://answers.Microsoft.com/en-us/Windows

  --------------------

  Check with HP Support, their drivers and documentation online and ask the HP
  forums for known problems.

  HP PSC 750 printer
  http://h10025.www1.HP.com/ewfrf/wc/product?cc=us&LC=en&DLC=en&product=57769

  Drivers HP PSC 750
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?LC=en&DLC=en&cc=us&product=57769&

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  ------------------------------

  It might be a problem with the computer as an OEM Dell provides support
  for Windows.

  Dell support
  http://support.Dell.com/

  Dell support drivers - product manual & warranty Info (left side) - and much more
  http://support.Dell.com/support/index.aspx?c=us&l=en&s=DHS

  Dell forums
  http://en.community.Dell.com/forums/
  I hope this helps.

• My speakers Altec Lansing ADA745 will work with my 530 s the new Dell Inspiron PC?

  My speakers Altec Lansing ADA745 will work with my 530 s the new Dell Inspiron PC?

  I watched updates of the audio driver for my pc and am not sure which one I need or you can even use it.

  Although "4.1" speaker systems are very common, the ADA745 should work without problems on a new system.  I have no connection to the ADA745 info but I guess it would connect everything as you are currently connected to the old PC.  New systems PC audio supports up to 7.1 speaker (with the most common 2.1 or 5.1) systems.  There is no drivers for speakers, however, you need to define the types of speakers in the control panel (e.g. article 4.1, and if this isn't an option, try the 5.1 and see if works well).   Printed with the new PC installation worksheet should detail the audio connections and if not, there is a copy of the Dell manual loaded on your PC and it has the details on the back panel connections.

  In Vista, the sound control panel is accessible by Start/Control Panel/hardware and sound/Sound.

• Dell Precision T3600 problem with feedback headphones

  Hi all

  I recently acquired a new Dell Precision T3600 (in January 2013). However, I got a problem with your comments when I insert earphones into the headphone jack on the front of the office. The noise can be described as a sizzling/humming noise that is loud to the point that it is too distracting to listen to the audio through it. You can hear in the headphones, however, comments are always present and distracting. I also used several different headphones to exclude that, as the problem.

  I'd love to hear from others if it is a common problem with this system. I've read elsewhere that it could be a problem with the graphics card from NVIDIA, but I'm not sure.

  Kind regards

  Shaun.

  Some components of the system:

  -Intel Xeon CPU E5-1603

  -OS Windows 7

  -Graphics NVIDIA NVS 300

  This should answer your question.

  http://en.community.Dell.com/support-forums/desktop/f/3513/t/19466580.aspx

  I just got a T3600 and will contact them to get the front i/o Panel replaced.

• Keyboard Slim lose the connection with the Dell coming 11 Pro

  Someone meets keyboard slim interruption of connection with the Dell pro 11 site?

  He might have to unplug the keyboard, and the re - attach the keyboard to the Tablet again to use the keyboard.

  I have two Dell 11 pro + keyboard slim venue. Both devices have this kind of problem.
  It's absolutely wrong.

  How to solve this problem?

  Besides working with Dell Pro they explained to me that the keyboard must be used on a flat surface (not towers for example) and the keyboard & tablet should be at an angle of about 117 degrees between them.  Now, of course, you can't measure it, so just assume if you use on a table or desk and its supported properly you have to the correct angle.

  I find that if the keyboard does not after sleep or start arriving, simply lift the keyboard out of the surface of the table a few inches and let it fall down.  It will immediately start working.   I think that there is a sensor in the keyboard, which is not always realize or to calibrate properly in coming to life.

  If you have complications beyond the keyboard chip out of sleep, I'd take it upward with the support to push the issue.

• Install Windows 7 x 64 on a new Dell Inspiron N5110 with NoOS

  Hello! I recently bought a new Dell Inspiron N5110 with NoOS. Now, I am trying to install Windows 7 Professional x 64 on it from a USB. I made this a hundred times, but now I'm stuck with a problem. After the beginning of the installation it shows me a message:

  A required CD/DVD device driver is missing. I f you have a driver disk, CD/DVD or player of the USN, please insert it now.

  I tried to google for answers to this problem, the only thing I found is that the laptop does not all SATA drivers installed and asks me to install some. However, I can't figure out how to do this. The system doesn't see another Flash DRIVE with drivers on this subject and if I copy the drivers to the root of the USB which I am startup also fails to find the drivers.
  How can I solve my problem? Any help is appreciated. Thank you!

  I fix this plug in USB2.0 flash boot, when the plugin USB3.0 discovers same error message.

• How to scan with my new DELL Inspiron 560 with Windows 7?

  My new DELL Inspiron 560 with Windows 7 (64 bit) works very well with my all-in-one HP C7280 printer except the scan function.  I tried and tried to get the correct driver, but all I get is "no scanners are detected."  Any suggestions?  I would appreciate your help!  Thank you very much!

  E-mail address is removed from the privacy *.

  Have you downloaded and installed the "Full Feature software and drivers" HP at: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&os=4063&product=3204785

  If this doesn't fix the problem there is a HP Scan utility of diagnosis that can help and it is available for download on the same link as above.

• I have the problem with my language of keyboard, the fact is I can't add or remove languages from keyboard

  Hi all
  I have the problem with my language of keyboard, the fact is I can't add or remove languages from keyboard
  When I press the keyboard button change that nothing happens, but in the event viewer I get the following message
  The failing application name: Rundll32.exe_shell32.dll, version: 6.1.7600.16385, time stamp: 0x4a5bc9e0
  Name of the failed module: input.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdf4f
  Exception code: 0xc0000005
  Offset: 0 x 0000000000003756
  ID of the process failed: 0xf5c
  Start time of application vulnerabilities: 0x01cd697d57b60837
  The failing application path: C:\Windows\system32\Rundll32.exe
  Path of the failing module: C:\Windows\system32\input.dll
  Report ID: 95fbd586-d570-11e1-8bfb-c860006d193a
  Can someone help me with this? or maybe there's another way to change the keyboard languages? for example through registry?
  Thanks in advance
  I HAVE Windows 7 x 64

  Hello

  I suggest to create a new user account and check.

  Create a user account.

  http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

  If the problem does not occur in the new user account, I suggest you to fix a corrupted user profile.

  Fix a corrupted user profile.

  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile