Analysis of the errors with 10.6 and F2210

I have a deskjet F2210 which works very well.

With my old Mac Mini (G4 based) and 10.5, all the features work very well.  I just bought a new Mac Mini (intel based) with 10.6.4 and scanning always fails with "unknown error" before arrived at the end of the analysis.  Printing is fine.

I deleted all of the HP software and reloaded.  The same problem.

The F2210 works very well, because he still works with my old Mini.

It will be unfair to scan with the new Mini and 10.6.

Ideals I can do?

Thank you!

Kevin

If you are using Snow Leopard and you have the HP software before Snow Leopard (either from a CD that is not marked as compatible with 10.6 or you recently upgraded to Snow Leopard and had the HP software on your Mac before you upgraded), you must uninstall the software by using the "scrubber":

Go to Applications/Hewlett Packard / click Uninstall HP
Click on continue
Highlight your device in the left pane
Hold down the Ctrl and Opt Cmd and click on uninstall
There will be a pop up that asks if you are sure you want to uninstall all hp software. (At this point, if you continue, all HP printers you have installed will need to be reinstalled)
Click on continue and let it finish

Restart your Mac

Now run a software update.

Finally, download and install the "Full Featured" driver and software from the "Support & drivers" link at the top of this page.

Tags: HP Printers

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