Analysis of the text of PC (Photo Gallery)

My printer is a Photosmmart c4795... my computer is a HP 500 - c60... I have windows 8.1

I can scan pictures from my digital camera chip, but when I try to scan a text the

message is «scan error try scan from computer...» I then go to Windows Photo Gallery and try

the import option and a message that comes from the 'device', I am importing of

is not created.  What should I do?

Hi chief44,

Welcome to the HP Forums!

I appreciate that you try to scan the PC to your HP Photosmart c4795 using Windows 8.1 of the text. I'm happy to help with this problem!

Please, try the following:

Hope this information helps and have a nice day!

Tags: HP Printers

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