Photo Gallery can't open this photo or video. The file format is not supported or you do not have the latest updates of photo gallery

Hello

A very complicated problem. that I ran.

I created a panorama with Photoshop CS5 (running Windows Vista).  There is a number of images BULLIES that have been sewn together using Psalm I flattened the image and saved in the jpg format.  This jpg image can be read by Windows Photo Gallery application

I want to create a larger image (72 "long) to print.  I went back to the PSD file and increased the size of the image in increments of 10% ~ 49 to 72 long.  Then, I saved this image to jpg (same options jpg).  As this image is corrupted when I try to see in Vista (Windows Photo Gallery).  It cannot be read in Microsoft Paint either.

In the end, I need to send this image to get printed but I fear that it is corrupt.   I tried 3 different computers to Windows Vista (laptop computers for desktop computers) and the corrupt message is the same

What is strange, is that Photoshop can open the jpg image.  Apple Image Viewer can open the image and my laptop with Windows 7 can read the image.

So I don't know if the image is corrupted or if it is a problem with vista or photo gallery

I also tried to open with Microsoft Paint and it doesn't work.

Thank you

Perry Ralph

Hi ralphie928,

See the link below and run them the fixit tool available, check if it works.

Windows Photo and slideshow problems

http://support.Microsoft.com/mats/windows_photo_and_slideshow_diag/

 

You can also try to update the windows photo gallery, Windows Live photo gallery readers and check if it works.

http://explore.live.com/Windows-Live-Photo-Gallery?OS=other

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

Maybe you are looking for

  • FPS in imovie 10.11.3

    learning to riding the curve seems to be lost... took a wrong turn at Albuquerque. I made some images on my gopro hero at 60 fps, but I know now imovie runs at 30 fps. Yes, in the editor, it is idling. is there anyway for me to watch the movie at 60

  • Management of the permissions on the server of El Capitan

    I currently have a Mac Mini server to my school with the application server running of El Capitan. I set up a folder of Photos on this server. I've set up users who can connect to download and manage pictures. Some users (student example) only need r

  • Browser will not be entirely more responsible for streaming video.

    When you download a streaming video, it will charge only partially. Middle stream stops. Until very recently, it worked fine. Can someone tell me how to solve this problem? Thank you!

  • problem with sound in web pages in South Carolina

    I have quick system sounds but no noise web page for the video stream. my laptop system is microsoft home edition version 2002 service pack 3 processor intel celeron m 1.50 ghz 504 MB of physical ram address position. I've been in the Tools section w

  • C00D10DA error message

    When you use windows media player to try to burn an audio cd, it says "Windows Media Player has encountered a problem when burning the file to disk. For any additional help, click Help on the Web. "Then I get the C00D10DA error message. My cd drive r