Another sign of the user in the form

My computer froze and I had to shut it down and restart. When he finally started to the top of the start screen has any other user with whites for the username and password not my usual page with my name already in the user name with a blank password. I tried severeal times in normal mode, safe, memory diagnostics, restart and repair the computer, but all with thye same results. I played around with the various options in the user name and passwords butnothimg seems to work. Any suggestions?

I know you said you tried in safe mode, but what you saw in the logon screen?

Have you seen an admin account you did not recognize?
Yes, if your built-in Administrator account. However, there is no password. Logon and do a system restore.
Choose a good date when you did not have this problem as your restore point.

Start button > Search box, type system restore > press the Enter key > uac prompt > click on choose a different restore point > next > select dates as your restore point, until the click > next > finish
To sit and wait. The machine restarts when it's done.

For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

Tags: Windows

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