Anytime I try to connect my blackberry 9700 with my Hp compaq 615 laptop

Whenever I try to connect my blackberry 9700 with my laptop Hp compaq 615 I always get this error message... The bluetooth device driver is not installed. Install the latest driver for the device.

Hello

What version of Windows operating system is installed on your computer?

I suggest to install the drivers provided by blackberry on the computer and check if this can help,

Also try the steps in the following Microsoft article and check if it helps.

Set up a Bluetooth enabled device (for Vista): http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device

Solve problems with Bluetooth (for Vista) devices: http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

Hope the information is useful.

Tags: Windows

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