APC Battery Back for Windows Vista Business

I've updated the UPS battery APC back up software with the suggested program of Vista. But I have a question of power even with a new and work APC UPS. When my power goes out the PC everything stops. When I used it on XP the software would stop and disable the OS for me. Is there a way to stop the Vista power Plan, it is like I have a battery for a laptop, but it is a desktop machine?

There is no way to disable Power Options.  If it offers an option to on your PC laptop I suggest you use the same settings as for the PC.  Personally, I use optimum performance because I do not use the battery that much (and it suggests to you since you have a PC where there is no battery).  Power options does not control the passage of the CA to the notebook battery when power is lost - who is buried in some system files that I don't know how to access (and it probably cannot be changed even with a registry tweak because he was such a natural operation).

I suggest that you review the software you have installed (and installation procedures - it can be rules about how and when to install the software and when connect the unit) again - and also double making sure this is the right software for your version of Vista (for example, it can have different options for 32-bit and 64-bit, etc.).

I suggest you go to the technical support for help, because I don't think that it is a problem of Vista http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/acct_login.php?myq_ilp.php&ISOCountryCode=us (you may need to create a new user account if you have never been there before).  You can also chat with a support agent: http://www.apc.com/support/chat.cfm.

APC has a forum like this also but adapted to the issues and APC products.  You will get probably more help, because the participants are more familiar with the products, software, and related problems.  Here is the link: http://www.apc-forums.com/index.jspa.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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