API-MS-Win-CRT-Runtime-L1-1-0.dll.. .cannot install apps!

Me too I have the problem with the missing file...

I tried to update myself... nothing

Helpdesk Adobe looked into my computer, but says I have to contact microsoft because it is a problem in their update.

Support technique microsoft update stuff and more. Restarted my computer... still nothing...

Help, please

Hi Yunak95018516,

We are sorry for the inconvenience caused to you, I'll try to help you with this, you get "error: api-ms-win-crt-runtime-l1-1-0.dll is missing" when installing creative Cloud applications, I ask allows you to check the solution mentioned on: Error: api-ms-win-crt-runtime-l1-1-0.dll is missing and share the results.

Thank you.

Tags: Adobe

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    [0288:14 C 0] [2016 06-15 T 13:34:14] i360: creating a system restore point.
    [0288:14 C 0] [2016 06-15 T 13: 34:20] i361: created a system restore point.
    [0288:14 C 0] [2016 06-15 T 13: 34:20] i370: Session starts, recording key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ {e46eca4f-393b-40df-9f49-076faf788d83}, options: 0 x 7, disable CV: No.
    [0288:14 C 0] [2016 06-15 T 13: 34:20] i000: package caching of: 'C:\Users\LAURIN~1\AppData\Local\Temp\{e46eca4f-393b-40df-9f49-076faf788d83}\.be\VC_redist.x64.exe' to: 'C:\ProgramData\Package Cache\{e46eca4f-393b-40df-9f49-076faf788d83}\VC_redist.x64.exe '.
    [0288:14 C 0] [2016 06-15 T 13: 34:20] i320: registration bundle dependency provider: {e46eca4f-393b-40df-9f49-076faf788d83}, version: 14.0.23026.0
    [0288:14 C 0] [2016 06-15 T 13: 34:20] i371: update of the session, the registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ {e46eca4f-393b-40df-9f49-076faf788d83}, resume: Active, restart initiated: no, turn off the resume: No.
    [0288:159 C] [2016 06-15 T 13: 34:20] i304: verified load existing: vcRuntimeMinimum_x64 to the path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64.
    [0288:159 C] [2016 06-15 T 13: 34:20] i305: acquired charge checked: vcRuntimeMinimum_x64 to the path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64 to: C:\ProgramData\Package Cache\{0D3E9E15-DE7A-300B-96F1-B4AF12B96488}v14.0.23026\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi.
    [0288:159 C] [2016 06-15 T 13: 34:20] i304: verified load existing: cab5046A8AB272BF37297BB7928664C9503 to the path: C:\ProgramData\Package Cache\.unverified\cab5046A8AB272BF37297BB7928664C9503.
    [0288:159 C] [2016 06-15 T 13: 34:20] i305: acquired charge checked: cab5046A8AB272BF37297BB7928664C9503 to the path: C:\ProgramData\Package Cache\.unverified\cab5046A8AB272BF37297BB7928664C9503 to: C:\ProgramData\Package Cache\{0D3E9E15-DE7A-300B-96F1-B4AF12B96488}v14.0.23026\packages\vcRuntimeMinimum_amd64\cab1.cab.
    [0288:159 C] [2016 06-15 T 13: 34:20] i304: verified load existing: vcRuntimeAdditional_x64 to the path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x64.
    [0288:159 C] [2016 06-15 T 13: 34:20] i305: acquired charge checked: vcRuntimeAdditional_x64 to the path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x64 to: C:\ProgramData\Package Cache\{BC958BD2-5DAC-3862-BB1A-C1BE0790438D}v14.0.23026\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi.
    [0288:159 C] [2016 06-15 T 13: 34:20] i304: verified load existing: cab2C04DDC374BD96EB5C8EB8208F2C7C92 to the path: C:\ProgramData\Package Cache\.unverified\cab2C04DDC374BD96EB5C8EB8208F2C7C92.
    [0288:159 C] [2016 06-15 T 13: 34:20] i305: acquired charge checked: cab2C04DDC374BD96EB5C8EB8208F2C7C92 to the path: C:\ProgramData\Package Cache\.unverified\cab2C04DDC374BD96EB5C8EB8208F2C7C92 to: C:\ProgramData\Package Cache\{BC958BD2-5DAC-3862-BB1A-C1BE0790438D}v14.0.23026\packages\vcRuntimeAdditional_amd64\cab1.cab.
    [0288:159 C] [2016 06-15 T 13: 34:20] i304: verified load existing: Windows7_MSU_x64 to the path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x64.
    [0288:159 C] [2016 06-15 T 13: 34:20] i305: acquired charge checked: Windows7_MSU_x64 to the path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x64 to: C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu.
    [0288:14 C 0] [2016 06-15 T 13: 34:20] i301: application to run the package: vcRuntimeMinimum_x64, action: install, path: C:\ProgramData\Package Cache\{0D3E9E15-DE7A-300B-96F1-B4AF12B96488}v14.0.23026\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi, arguments: 'MSIFASTINSTALL = '7' NOVSUI = "1" '
    [1780:14F8] [2016-06 - 15 T 13:34:26] i319: applied run package: vcRuntimeMinimum_x64, result: 0x0, restart: None
    [0288:14 C 0] [2016 06-15 T 13:34:26] i325: registration dependency: {e46eca4f-393b-40df-9f49-076faf788d83} on supplier batch: Microsoft.VS.VC_RuntimeMinimumVSU_amd64, v14, package: vcRuntimeMinimum_x64
    [0288:14 C 0] [2016 06-15 T 13:34:26] i301: application to run the package: vcRuntimeAdditional_x64, action: install, path: C:\ProgramData\Package Cache\{BC958BD2-5DAC-3862-BB1A-C1BE0790438D}v14.0.23026\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi, arguments: 'MSIFASTINSTALL = '7' NOVSUI = "1" '
    [1780:14F8] [2016-06 - 15 T 13: 34:30] i319: applied run package: vcRuntimeAdditional_x64, result: 0x0, restart: None
    [0288:14 C 0] [2016 06-15 T 13: 34:30] i325: registration dependency: {e46eca4f-393b-40df-9f49-076faf788d83} on supplier batch: Microsoft.VS.VC_RuntimeAdditionalVSU_amd64, v14, package: vcRuntimeAdditional_x64
    [0288:14 C 0] [2016 06-15 T 13: 34:30] i301: application to run the package: Windows7_MSU_x64, action: install, path: C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu, arguments: '' C:\Windows\SysNative\wusa.exe' 'C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu' / quiet /norestart'
    [0288:14 C 0] [2016 06-15 T 15: 27:28] e000: error 0 x 80070642: aborted during the MSU progress Bootstrapper.
    [0288:14 C 0] [2016 06-15 T 15: 27:28] e000: error 0 x 80070642: cannot run the MSU package.
    [1780:14F8] [2016-06 - 15 T 15: 27:28] e000: error 0 x 80070642: can't set the MSU package by computer.
    [1780:14F8] [2016-06 - 15 T 15: 27:28] i319: applied run package: Windows7_MSU_x64, result: 0 x 80070642, restart: None
    [1780:14F8] [2016-06 - 15 T 15: 27:28] e000: error 0 x 80070642: cannot run the MSU package.
    [0288:14 C 0] [2016 06-15 T 15: 27:28] i372: the end of the Session, the registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ {e46eca4f-393b-40df-9f49-076faf788d83}, return to: ARP, restart: None, turn off the resume: No.
    [0288:14 C 0] [2016 06-15 T 15: 27:28] i371: update of the session, the registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ {e46eca4f-393b-40df-9f49-076faf788d83}, return to: ARP, insider reboot: no, turn off the resume: No.
    [1780:14F8] [2016-06 - 15 T 15: 27:28] i399: put full: 0 x 80070642, restart: None, ba asked to restart: No.

    Hi Laurin,

    Here's what I suggest you do:

    Install the following updates on your computer and then try to install Microsoft Visual C++ 2015.

    (i) Update for Windows 7 for x 64-based systems (KB2999226)

    (ii) Update for Universal C Runtime in Windows

    Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

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