App purchase issue

Hello

one of our customers has very strange problem, he can't buy all of our apps. The weird part is this issue with our applications only, any other paid application has been purchased without any problems. No one is located in the United States and uses the carrier AT & T billing to purchase the app. I tried to contact the BlackBerry World team on the issue, but without success (no response in a few days). No matter who else had a similar problem with the purchase of apps from BBW or maybe have idea which team should I go? Thanks in advance

Hi meego_man,

This error comes from the carrier as this user tries to use the billing support.

More information here: http://www.blackberry.com/btsc/KB33725

Tags: BlackBerry Developers

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