Apple Diagnostics does not work

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• My apple pencil does not work after the 9.3.4 update.

  My apple pencil does not work after the 9.3.4 update. I tried to restart but still does not work. Tried to forget the device and whenever I connect the pencil to the ipad pro, it is said that it does not recognize the cable / device. Help please.

  < re-titled by host >

  Greetings RechargeableJam,

  Welcome to the communities of Apple Support!

  I see that your Apple pencil does not work after update to iOS 9.3.4. I guess it's about to have a problem with something that worked with the previous version of the iOS software. I'm happy to help you to help you find the best resolution.

  First of all, let's close open applications on your iPad Pro. This can ensure that there is nothing running in the background that is causing a conflict. The following article will help you:

  Force a nearby application on your iPhone, iPad or iPod touch

  Then connect the pencil of Apple and see if it is recognized for the time being. If you don't see the Pair button, wait a minute while your Apple pencil costs. Then disconnect your Apple pencil, Plug and back on hold until you see the button in hand.

  Best regards.

• Apple pencil does not work after update to iOS 9.3.4?

  My Apple pencil does not work after installing iOS 9.3.4, I tried to forget this device and it Peel again. No change, it still fails. Any fix for that?

  Never mind y ' All, I reset my iPad Pro and all works fine now. Weird, but as long as it works all is good

• My Apple music does not work it takes me to the application once I click on a song it will break the app

  My Apple music does not work it takes me to the application once I click on a song it will break the app

  I had to factory reset my phone twice. So once when I graded down to beta 10 to 9.3.2. One then once more and then my music application has started working again. I hope this helps.

• Apple ID does not work after software update

  upgrade my iPhone to iOS 9.3 and my Apple ID does not work and I can't activate the phone... I'm the only person who has used this phone... not a second by hand, it please help

  and stop assuming that all users who have this problem aren't the first users

  What happens when you try to use the Apple ID, so you think not the right pair?

• Why Apple cards does not work in Saudi Arabia?

  Why Apple cards does not work in Saudi Arabia?

  Hi msmadi,

  I understand you are trying to use cards for Apple in Saudi Arabia, but faced problems. I don't know what questions you are running, but if you want to use a specific feature, it may not be available here. Take a look at the link below to review what features are available with an iOS device using iOS 9.

  iOS 9 feature availability
  http://www.Apple.com/iOS/feature-availability/

  Nice day

• What is pushing apple? I must have when sharing itunes with MP3 Rocket? Everything works fine. But I get a message telling me that apple Push does not work.

  Hello. I share itunes with MP3 rocket very successfully. I buy songs from itunes.  When I finished, I get a pop up window telling me that Apple Push does not work properly. What is Apple push and do I need it. Everything is working well at the moment.  Thank you

  Hi Wendy,.

  Thank you for choosing to ask your question in the Microsoft forums. The question you posted would be better suited in the Apple forums. Check out the link and ask the question.

  https://discussions.Apple.com/index.jspa

• My Apple password does not work when I try to download the Flash Player

  I tried again and again download Flash Player on my Mac OS 10.9.5 and when I try to open the installation program, asked me my password and it does not work. However, I used the password to enter this community, and it worked. I use Chrome as my browser. Any help to achieve this will be highly appreciated.

  Hello Gail Rooney,

  I'm not 100% sure if you are referring to your account admin on your Mac, if you were not made me know that I would love to help with anything that anyone else. Anyway, if you need to reset your password for your admin account, so you can leave Flash Player just install, follow these steps and you should be able to reset the password of the admin account. You need to restart your computer. Then, press the command and R keys at the same time when the gray screen appears and hold them until you see the Apple logo. A low loading bar will appear under the logo. Then wait for the recovery mode to load click the utilities tab in the menu bar, select Terminal, type resetpassword, and press ENTER. Close the Terminal window and behind it, you will find the password reset utility. Everything you have to do now is to select the user account you want to reset, enter a new password or leave the field empty and click Save. Then reboot again and sign in to your account admin with the password you just put.

• Smart translator bought on Apple Store does not work after upgrade to El Capitan

  Hello

  After the upgrade to El Capitan, I installed all my software and downloaded my previous purchases, unfortunately to say the Smart language does not work and I do not know how to remedy this outside the re - buy again.  I searched through the forum, there is nothing to come.  It is not a free software.  Any ideas please.

  Thanks in advance

  rachealfromva

  Have you asked the people that make this software?  It is for them to make it work with El Capitan.

  Take a look at the criticisms of this kind of things in the app store

  

• My Apple ID does not work in the App Store

  It works with iCloud, iTunes, but I get an error with App Store code. No message 'bad ID' but "error in the App Store", what's the problem?

  Please launch the Console application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  The title of the Console window should be all Messages. If it isn't, select

  SYSTEM LOG QUERIES ▹ all Messages

  in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu at the top of the screen bar.

  Click on the clear view icon in the toolbar. Then take an action that does not work the way you expect. Select all of the lines that appear in the Console window. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

  The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

  Please don't dump blindly thousands of lines in the journal in this discussion.

  Please do not post screenshots of log messages - text poster.

  Some private information, such as your name or e-mail address, can appear in the log. Anonymize before posting.

  When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

• Apple Watch does not work

  So do not know how this will go down, but I think of my Apple Watch was the biggest waste of money so far, very disappointed.

  1. it just doesn't work very well, everything works slowly and measures are very imprecise.

  2. the quality is not great, that I am not wearing it will train in as possible just broke

  3. the battery is shocking that I'm sick of charging

  4. went the last updated and it has now crashed and locked up, keep trying to restart, but it keeps failing

  5. perhaps one should leave apple the money and they can keep the watch its terribly bad.

  6 apple thanks to the release of the new version of the watch so little time, if happy I bought the demo version I have waste. Maybe I should of applied for a job your PSU on the watch and you pay you for the privilege a cup of what I've been they saw me coming.

  7. can I someone please difficulty this watch, replace it before that I throw it in the trash.

  So disappointed in apple and this product just re apply my decision to consider away them from the brand.

  If it is a recent purchase and you are unhappy with it, you have 14 days to return it. You also have a 1 year warranty and can wear the device at the Genius Bar and get help with the device. That, or you can try the Troubleshooting device, but given your attitude in your rant and you only ask if anyone can fix it, I don't know that you would like help from other users. It's not Apple you talk to, this is a user to user support forum.

  We have 3 Apple watches in our family, a Sport and 2 watches from Apple, and all three work extremely well and achieve or exceed our expectations.

• Apple ID does not work on a specific machine

  My laptop and my mobile devices accept my Apple ID and password.

  Since the installation of El Capitan, the Mac mini does not accept the password Apple ID. It's my only device that has this problem.

  I created a second account admin on the Mac mini and tried in vain to connect to iTunes or App Store with the Apple ID and password.

  I have a second Apple ID, I used to try to connect to iTunes or App Store, without success.

  I have reset the cache of the iTunes Store.

  I deleted a few accounts files and tasks.

  I mucked in the keychain without really know enough about it (this is the project of reading tonight).

  Any ideas?

  -Mike

  Did you buy this new Mini or used?

  Did you use your Apple ID with her before?

• Apple pay does not work on the Tube in London

  I have properly my American Express Setup to pay Apple.  I am able to use Apple pay to a variety of merchants

  Has worked for me, the last time I tried. I use a debit card from the United Kingdom, but I don't think it should matter.

  See payment/apple-pay https://tfl.gov.uk/fares-and-payments/contactless/other-methods-of-contactless-p

  AHA.

  If you use Apple pay with a credit card issued outside of the United Kingdom costs of transaction overseas you may be charged. Some may not work. Check with your card issuer.

  TT2

• my apple keyboard does not work on my windows desktop 7

  I can't get my apple keyboard to work on my Windows 7, help desk?

  If you are running Windows 7 on a Mac with Boot Camp see:

  Use your Apple keyboard on Windows with Boot Camp - Apple Support

  Otherwise it probably don't is not supported.

  TT2

• Slow down the AirPlay - Apple TV does not work properly :-(

  Hello.

  I had a problem of airplay slow play movies, DVD or any video support 720 p or higher on my old one year Apple AirPlay and new Panasonic TV. I've been through problem solving, including restore and optimize my Telus router (which has 2.5 Mbps upload and download of 25mbps speeds) on an Apple Support phone call and was then advised to take my camera to Apple, BC Richmond Genius Bar (case ID: 1045139977).

  When I arrived they had me down as a problem Apple Watch, and then once they realized that it was a problem of the Apple TV me (despite what it says on the original packaging - I still have) it is normal for an Apple TV, reading of a film, and you cannot broadcast any video without a few jerks about about every 3 seconds. They suggested that I use a hdmi cable directly to the computer laptop and then tried to upsell, me a new Apple TV unit which they said it was much better, but "still could have the question!

  To say that I was surprised is an understatement, and a household with 4 iPhones, three Macbooks and a new Mac Pro, I was appalled by the level of service and selling the tactics.

  (1) if the device will not show a movie of 720 p, then market it as such is very hypocritical. Is this correct?

  (2) given that the assistance service knew it, so why waste my time sending me in a bar to put genius to to try to sell me another product? They have no diagnosis on the unit other than connect to confirm my question - and a clip ran slow and jerky in the store with their own TV and router.

  In the past, I received good support from Apple, but looks like things are going downhill fast if this is the new business model and the service. :-(

  Dr. B.Garrett

  Vancouver, British Colombia.

  It looks more like your network. I have several ATVS (gen 2,3,4) and always listen to content 1080HD homeshare/airplay without any issues that you note.  Since homeshare/AirPlay uses LAN speed from your ISP has zero impact (unless your broadcast outside as vendors, Netflix, iTunes, etc.).  There might be local interference that is nearby, appliances, etc., it could be setting of firewall/router that has repercussions Hello.  For example, in my cabin, I came across a similar problem, every 10-15 minutes, we arrived to realize that it is a pump water on the line of property installed by the Department of Forrest.  I ended up building an enclosure for the pump with the insulation. 5 years later I had no recurrence...

  FWIW, it's a community of user to user support - Apple isn't here.