Slow down the AirPlay - Apple TV does not work properly :-(
Hello.
I had a problem of airplay slow play movies, DVD or any video support 720 p or higher on my old one year Apple AirPlay and new Panasonic TV. I've been through problem solving, including restore and optimize my Telus router (which has 2.5 Mbps upload and download of 25mbps speeds) on an Apple Support phone call and was then advised to take my camera to Apple, BC Richmond Genius Bar (case ID: 1045139977).
When I arrived they had me down as a problem Apple Watch, and then once they realized that it was a problem of the Apple TV me (despite what it says on the original packaging - I still have) it is normal for an Apple TV, reading of a film, and you cannot broadcast any video without a few jerks about about every 3 seconds. They suggested that I use a hdmi cable directly to the computer laptop and then tried to upsell, me a new Apple TV unit which they said it was much better, but "still could have the question!
To say that I was surprised is an understatement, and a household with 4 iPhones, three Macbooks and a new Mac Pro, I was appalled by the level of service and selling the tactics.
(1) if the device will not show a movie of 720 p, then market it as such is very hypocritical. Is this correct?
(2) given that the assistance service knew it, so why waste my time sending me in a bar to put genius to to try to sell me another product? They have no diagnosis on the unit other than connect to confirm my question - and a clip ran slow and jerky in the store with their own TV and router.
In the past, I received good support from Apple, but looks like things are going downhill fast if this is the new business model and the service. :-(
Dr. B.Garrett
Vancouver, British Colombia.
It looks more like your network. I have several ATVS (gen 2,3,4) and always listen to content 1080HD homeshare/airplay without any issues that you note. Since homeshare/AirPlay uses LAN speed from your ISP has zero impact (unless your broadcast outside as vendors, Netflix, iTunes, etc.). There might be local interference that is nearby, appliances, etc., it could be setting of firewall/router that has repercussions Hello. For example, in my cabin, I came across a similar problem, every 10-15 minutes, we arrived to realize that it is a pump water on the line of property installed by the Department of Forrest. I ended up building an enclosure for the pump with the insulation. 5 years later I had no recurrence...
FWIW, it's a community of user to user support - Apple isn't here.
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