Apple may change my Macbook Pro if I'm not satisfied with the results of the service?

I suffered from my Macbook Pro retina 13 "(fin 2013, ME864)."

I have reboot problems and display distorted before restarting. I gave my MBP to service Apple 2 times, they resolved for only a short time (a month, then it kept happening)

Can you Apple take my mac and give me a new?

If this will be done, it will be at the discretion of Apple.  It has been done but only in rare circumstances.

Ciao.

Tags: Notebooks

Similar Questions

  • Since the update to El capitan OSX 10.11.4 on my Macbook Pro (2012) I can not connect to the app store - ideas?

    Since the update to El capitan OSX 10.11.4 on my Macbook Pro (2012) I can not connect to the app store - ideas? Im not geek so please be gentle!

    Try restarting mode without failure. To restart in safe mode, restart the computer and press on and hold down the SHIFT key until the Apple icon appears. The computer starts more slowly than usual because the disk utility checks the drive. After getting on the desktop launch the App store and try to connect. Successful or not, once you're done, restart normally to exit safe mode.

  • MacBook Pro screen displays a blue screen with the vertical line

    Hi, I have a problem with my macbookpro. When I try to start, the gray screen load with the apple logo and then turn to blue screen with vertical crosshairs.

    It would be useful that you mentioned EXACT model/year of your MBP and the current OSX.

    Ciao.

  • SideWinder pro force back will not work with the adapter.

    I recently bought a Nexxtech usb adapter for my Sidewinder force feedback pro joystick, but it does not work. It appears on the page of game controllers, but when I try to calibrate the joystick does not work correctly. For example whenever I press any button, it is said that I am pressing button 4 even if I push the throttle forward, or press any other button,

    Hi Con_30,

    1. what operating system is installed on your computer?
    2. What are the games you have installed on your computer?
    3. on which game you are facing this problem?

    Method 1:

    First of all I would say you are trying to connect the sidewinder force feedback pro joystick directly and search for the issue.

    After having tried with direct connection try with Nexxtech Usb Adapter and check again for the question.

    Method 2:

    Try a different USB jack

    Method 3:

    Try to uninstall all Usb drivers and try to update the drivers and see if the problem still occurs.

    a. open the Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
    (b) in Device Manager, look for the device and then double-click the device name.
    c. click on the driver tab, then click on uninstall the driver and follow the instructions.

    Try to follow the link provided to update a hardware driver that is not working properly and check the question below.
    http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

    To get the latest drivers, you must contact your manufacturers Web site.

    Thank you, and in what concerns:
    I. Suuresh Kumar - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • need help to change my macbook pro hdd

    Hello. need help to change my macbook pro 13 "mid 2012 hdd. witch HDD I buy 1 TB 7200 RPM 2.5 witch should I choose sata2? or sata3? If you know any suggestions, it would be really appreciated. And when I add the new hard disk can you restore with lion at el capitan?

    Thanks for the help.

    A 2012 MBP has SATA 3 connectivity.

    If you want to install a new HARD drive, the best approach is to clone the new from the old HARD drive.  It will duplicate the original HARD drive which has likely El Capitan installed.  I suggest to use Carbon Copy Cloner to the process.  It is not free, but worth it because you can use it to create a backup disc drag.

    Here's the Setup instructions for your MBP:

    http://eShop.MacSales.com/installvideos/macbookpro_13_unibody_mid12_hd/

    Ciao.

  • Hello, I have sold my iMac and changed to macbook pro. now I wanted to install lightroom and it says that I have to disable my other license. the problem is my iMac, I sold. any ideas please? Thank you

    Hello, I have sold my iMac and changed to macbook pro. now I wanted to install lightroom and it says that I have to disable my other license. the problem is my iMac, I sold. any ideas please? Thank you

    Recommend contacting customer service

    *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

    Select the exact options indicated below in the capture to get support of screen options:


  • Trackpad MacBook Pro late 2011 does not not after upgrade

    I just update the OS in my MacBook Pro (late 2011) which worked perfectly well 'El Capitan' to 'Sierra '. Everything went, smooth and pleasant. but now, the trackpad is completely erratic, is in itself (such as move and open programs like possessed). I tried several suggestions from apple such as checking for updates, check the settings, delete all the gestures, etc. I'm assuming that the material is very well that was perfectly fine yesterday... any suggestions please help.   -Note; I have to use an external mouse, and the latter is very well.

    Hello Med_,

    Thank you for using communities of Apple Support. It is my understanding that after upgrading to Sierra, your MacBook trackpad has become erratic. I know that my trackpad is an important part of my daily use, I can certainly understand your concern. I'm here to help get this resolved with you.

    You did an excellent job so far! Then I recommend the system management controller (SMC) reset. This system can solve some unexpected behaviors. Follow the steps below:

    1. Stop the Mac.
    2. Unplug the MagSafe from Mac power adapter.
    3. Remove the battery. (Learn about removing the battery in the MacBook and MacBook Pro computers).
    4. Press and hold the power button for 5 seconds.
    5. Reconnect the battery and the MagSafe power adapter.
    6. Press the power button to turn on the Mac.

    The LED on the MagSafe power adapters could change State or temporarily disable when you reset the SMC.

    Reset the management system (SCM) controller on your Mac.

    If the problem persists, test this problem in safe mode. This will allow you to exclude the software as the cause. To help get started in safe mode and additional steps, use the steps and the link below:

    1. Start or restart your Mac.
    2. As soon as you hear the startup tone, hold down the SHIFT key.
    3. Release the SHIFT key when you see the logo Apple appears on the screen.

    After the Apple logo appears, this may take longer than usual to reach the login screen or your office. This is because your Mac performs a check of directory of your drive to boot in safe mode.

    To leave safe mode, restart your computer without pressing any keys during startup.

    Try safe mode if your Mac does not end commissioning

    See you soon!

  • How can I start my brand new MacBook pro, but I do not know password which someone of the store to

    How can I start my new MacBook Pro? I do not know the password for someone to the store to put it on the laptop. How can I change? I don't even connect to the laptop but I didn't even ID Apple on this topic, but I have an Apple ID on other Apple devices. Please help ASAP

    If you start the macbook does show something similar like this video? https://www.YouTube.com/watch?v=_g-3me2VTGo

    For a mac for optimum operation, you need a apple ID (to download apps and updates on the app store).

    If your mac asks you a password at startup upward, you must return it to the store you bought it and ask to remove it.

    I hope this helps!

  • synchronization between the macbook pro and iphone works not

    My macbook pro and iPhone are not sync reminders or contacts. How wrong what?

    Hi cmatt3,

    I understand the reminders, and contacts are no longer sync between your iPhone and your MacBook Pro.  Here is an article I would recommend starting with this problem.

    Get help using iCloud Contacts, calendars, or reminders

    Please let us know if you aren't always sync after going through this article and thank you for visiting the communities of support from Apple.

    See you soon.

  • I downloaded 10 + songs to iTunes using my MacBook Pro computer. I tried to synchronize the songs on my iPhone 6 s, but only a few songs really get on my iPhone. How can I get all downloaded music on my phone?

    IPhone 6 s. version number 9.3.4

    New MacBook Pro

    I have trouble downloading all the music from my MacBook Pro on my iPhone via iTunes.

    I tried to sync my iPhone but there is no change.

    danielle_6 wrote:

    New MacBook Pro

    • It is literally 'new' (out of the box)?
    • It runs OS X El Capitan?
    • It runs the latest version of iTunes (12.4.3)?
    • At your iPhone synced to another computer before this one?
    • If so, did you migrate from the old computer to your new MacBook Pro?
  • guys I need help last night I tried to install alcapitan update of my macbook pro, but it did not work and it make me an installation message you cannot be finshed I need help please

    The guys that I need help please,

    Last night I tried to install the update to alcapitan to my macbook pro, but it does not work it makes me a message (your installation cannot be finshed) and many many things and when I try to strt my macbook still keeps it install the updat and then get the message again...

    I need help please

    Hello, check if the mac you can use El Capitan. See the information update of OS X El Capitan - Apple Support here

  • If my Macbook Pro is under Applecare extended it reduces the cost of replacing the battery?

    If my Macbook Pro is under Applecare extended it reduces the cost of replacing the battery?

    How much is usually charged for the replacement of the battery?   (in the United Kingdom)

    Thank you

    If it's a warranty or Apple Care + the covered replacement instance, it should be free.

    Otherwise:

    Mac Service Pricing - Support Apple laptops

    https://support.Apple.com/en-GB/Mac-notebooks/repair/service/pricing

    13/15 inch MacBook Pro £99 INCLUDING VAT.
  • In the visualization of my photos display problem: I have red spots in different parts of the pictures. Someone knows how to fix this?  I rebooted my MacBook Pro, but it does not solve the problem.

    In the visualization of my photos display problem: I have red spots in different parts of the pictures. Someone knows how to fix this?  I rebooted my MacBook Pro, but it does not solve the problem.

    Details please

    What version of Aperture? Is OS X 10.7.5 as you say correct for your OS? You shoot JPEG or RAW? If RAW device? Wharton has changed since this worked?

    LN

  • I have a Macbook Pro 2015 retina and I wonder how the cycles of battery are calculated?

    I have a Macbook Pro 2015 retina and I wonder how the cycles of battery are calculated?

    If I load to 100% and then run it down on battery to 0% of course it counts as a battery cycle.

    If I recharge to 90% and run up to 5% or 10%, which count as a battery sprays?     Between what % are there?

    The reason I ask is that I try to keep the cumulative battery cycle count down.

    Thank you

    http://www.Apple.com/batteries/why-lithium-ion/

    Whenever he finishes a full charge, it's a cycle.  If you charge 70% one day, then 30% another day, it's a cycle.

    The Apple site, I posted above, it explains very clearly.

    A cycle is counted when the battery has completed a 100% charge, not a discharge.

  • Identified faces on MacBook Pro... can not see them on Mini.

    Hello!

    I was killing time and spending a few hours identification of faces pictured on my old MacBook Pro last night.  I agree with everything on the MacBook Pro with my new Mini via iCloud.  Faces I've identified are not displayed on the Mini.  Did lose a few hours?  Or am I missing some setting to 'share' the faces identified with the Mini.

    Thanks in advance,

    A

    Faces are one of the elements that does not completely sync between Macs.  Your work is not completely lost. Keywords searchable faces can be synced to your Mac Mini, but not thumbnails of faces.  But you can search on your mini for the names you assigned and then quickly label thumbnails.

    See: use Photos and photo library on several Macs - Apple Support iCloud

Maybe you are looking for

  • Rearrange apps in Launchpad

    It is more a question that cosmetic something of great significance/importance, but is there a way to reorganize the way apps are arranged in Launchpad?  I'm a little OCD when it comes to the Organization, and I'd rather have just alphabetical if pos

  • Tecra M5: Cannot install driver nVidia on Vista Ultimate SP1 x 86

    Today I installed the version of Vista Ultimate with SP1 (PTM51E - Bios 3.60) Since installing I can not any version of the nvidia drivers graphics card to install. "Driver Installation Module stopped working and was closed" is the error that happens

  • IE not responding on links

    After replacing hard drive and reinstall IE8 and Office 2010 on my Touchsmart, my screen freezes and crashes whenever I start to click on web page links. How should I do? CPT challenged

  • Cliq: No - Go, Motoblur

    This all started when I was living issues with my Cliq, so I contacted T-Mobile customer support and finally I was directed to perform a master reset on the device. When the unit in reverse I invite myself to connect with Motoblur, however I can't be

  • Windows doesn't have an Internet connection, but I can connect other OS and WiFi. How can I fix it?

    I have no idea what happened, but suddenly, unable to connect to the Internet (worked in the morning, did not work after a reboot in the afternoon.) I have a wireless router for the rest of the House, but my main PC is wired directly. When I launch m