Apple music plant constantly?

Hello I have an iPhone 6s and I recently updated my phone to iOS 9.3.2 and next thing you know, I can't play any of my music in the Apple's music. Whenever I tried to click on a song, he leaves the app. What should I do? Should I take from the Apple Store or is there a way to solve here at home?

Welcome to Apple Support communities, Valkyrie21.

I use Apple music as well on my iPhone. It seems that you see the music you have added to the Apple's music, but the music app itself crashes. I'll be happy to help you to get to the bottom of this. The first step with troubleshooting is to reboot your device. Be sure to test your music application after each step.

Restart your iPhone, iPad or iPod touch

If restarting does not solve the problem, it sounds as if there may be a deeper problem. I will recommend a large number of troubleshooting steps, so don't hesitate to jump on the ones you've already tried. First, however, I want to be sure that your personal information is kept safe:

The backup of your iPhone, iPad and iPod touch

Once you're comfortable that your data has been saved, you can restore your iPhone to factory settings. This will completely erase your iPhone so that a new copy of iOS is installed:

Use iTunes on your Mac or PC to restore your iPhone, iPad or iPod to factory settings

When you reach the Setup Wizard, you will be asked how to set up your iPhone. This time, choose "set up as new iPhone." You will connect to iTunes with the same Apple ID, you used to register at the start. Once you have reached the home screen, make sure that iCloud music library is running by pressing on "settings > music > iCloud music library. Once you are able to see your selections of music from Apple in the music app, confirms that he will play. If so, you can restore your back up to your iPhone:

Restore your iPhone, iPad or iPod touch from a backup

Take care!

Tags: Apple Music

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