Application manager a few laps/does not - could not connect with the new installation

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  @tisalmet

  Thanks for the reply with the details,

  You can activate the Device Manager to view hidden devices by following the steps mentioned below:

  To work around this behavior and display devices when you click Show hidden devices:

  1. Click Start, point to programs, point to Accessories, and then click command prompt.
  2. At a command prompt, type the following command and press ENTER:

     Set devmgr_show_nonpresent_devices = 1

  3. Type the following command a command prompt and press ENTER:

     Start devmgmt.msc

  4. Troubleshoot the devices and drivers in Device Manager.

  For more details: click here

  Uninstall all software and drivers for printers:

  When you need to uninstall a driver completely, the best and safest method is to use the uninstaller of the device (if it has one). If you have added the device to your system with a Setup program (as is the case with most of the graphics card and sound card drivers, for example), you can uninstall it as you would any other program.

  1. Click Start, type uninstall program, and then press enter.
  2. In the uninstall window, which appears, scroll through the list and find your device or drivers. Double-click the entry to start the uninstall process.

  Sometimes devices will not have an uninstall program or the uninstall program will not appear in the list. In these cases, you can use Device Manager to remove the driver completely.

  1. Click Start, type Device Managerand press enter.
  2. Find and double click on the category of the device you want to uninstall (for example, the graphic card would be listed under display card) driver.
  3. Right click on the device, and then click Uninstall.
  4. Windows prompts you to confirm the removal of the device. Click OK to remove the driver.
  5. Once the uninstall is complete, restart your computer as soon as possible.

  Once the above steps are done, click here to download the full software features for your printer and follow the Setup process to start to use your printer again.

  I would like to know if these measures worked for you.  If they did, it's great!  Give us some reinforcements by clicking on the solution and laurels, buttons that help and others see that we have the answers!
  Good luck.