application to get to talk to a technician, will not accept my product ID number, and it is the right one

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  Thanks for posting. You will have to contact the support for the program in which you can not install. If you encounter problems, install any programs please let us know with the exact error message.

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  Visit our Microsoft answers feedback Forum and let us know what you think

• I have never installed my MS when I bought my PC and now it will not accept the product key, how can I get a new key

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  Microsoft is a company, not a product.

  To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
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  -* in your own thread *, please

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• Windows Vista will not accept my passowrd even if I put the password in. What should I do? I can't get into what it is.

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  Hello

  This article describes how to use the system restore feature to log on Windows 7 or Windows Vista when you lose access to an account.

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• When I open Thunderbird I have to wait (Windows turn cursor and gray of the right window) about 10 seconds before I can support on getting Messages.

  When the waiting is over the right window is normal.

  I also have problem with one of my email accounts (celine). All accounts are with exactly the same settings, but refuses to Kurre in local folders.

  Re: all accounts are with exactly the same settings, but refuses to Kurre in local folders.

  I guess that all your e-mail accounts pop e-mail accounts please let know us if it is different.

  I suppose also that you have configured all except Kurre be global Inbox.
  If you have any email in 'Céline' Inbox, move them to a folder in local folders.

  Go offline in order to avoid any connection to servers.
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  In the lower status bar - click the blue screen for the 2 far left, it will become 2 black screen icon when it is offline.

  Check the settings for account of celine:
  Tools > account settings > account for the Kurre Pop mail server settings.
  Click on the button "Advanced".
  Select: Inbox for the other account and select "global Inbox (local files)
  Click on 'OK '.

  Check the settings for other folders:

  • http://KB.mozillazine.org/Global_Inbox

  Click "Copies & folders" for the e-mail account Kurre
  Make sure that the parameters point to local folders, for example: Envoy, Archive, drafts, models
  Click on "Junk" to the e-mail account Kurre
  Make sure that the parameters point to undesirable to local folders.
  Click 'OK' to save the changes to account settings

  Close and restart Thunderbird.

  Thunderbird should restart in online mode, but if it isn't...
  Back in online mode:
  In the lower status bar - click the black screen for the 2 far left, it will become 2 icon blue screen in online mode.

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  URL of affected sites

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• Password: can not get in line and my laptop will not accept my password

  yesterday morning I went online with no problems, but when I tried later in the day that my phone does not accept that my password so could not get online - tried again this morning without modification.

  Thank you Mick for your repl to my problem, the problem is I can't on line at all. I use now the phone my wife to try to get help.

  Eddie

  It has nothing to do with getting online with your computer.

  Use portable your wife to read, what you arereading here.

  Everything I told you to do it was to read what was at this link to try a ssolve your problem:

  If you can't do it, comsider reinstall Vista.

  If you are unable to connect to Windows 7 or Windows Vista, you can use the Windows Vista System Restore feature, or the Windows 7 system restore feature.

  You may be unable to connect to Windows Vista or Windows 7 in the following scenarios:

  • Scenario 1: You recently set a new password for the protected administrator account. However, you don't remember the password.
  • Scenario 2: You type the correct password. However, Windows Vista or Windows 7 does not accept the password because the system is damaged.
  • Scenario 3: You delete a protected administrator account. Now, you cannot connect to another administrator account.
  • Scenario 4: You change an administrator account protected with a standard user account. Now, you cannot connect to another administrator account.

  To use system restore to log on Windows 7 or Windows Vista when you lose access to an account, follow these steps.

  Note To do this, there must be a restore point from the system in which the connection was successful.

  1. Insert the Windows Vista or Windows 7 DVD, and restart the computer.
  2. When you receive the following message appears, press a key:
     Press any key to start from the CD or DVD.
  3. Set the following preferences and then click Next:
     • To install language
     • Time and currency formats
     • Keyboard or input method
  4. Click repair your computerand select the operating system you want to repair, and then clickNext.
  5. Click System Restore, and then click Next.
  6. Click on the food that you want to use, and then click Next.

     Note Click a restore point that will return the computer to a State where the connection is successful. After you use the system restore feature, reinstall all programs or updates that can be removed. You won't lose any personal documents. However, you may have to reinstall programs. You may also need to reset some personal settings.

  7. Confirm the disks that you want to restore, and then click Next.
  8. Click Finish, and then click Yes when you are prompted.
  9. When the system restore process is complete, click restart to restart the computer.
  10. Once the computer restarts, click close to confirm that the system restore process has finished successfully.
  11. Use an appropriate method to open a session. For example, log in using an older password, or log in using another computer account.

  After you connect, you must follow additional steps, depending on the scenario you encounter.

  Back to top

  Additional steps for scenario 1

  1. After you log on, change the password for the protected administrator account.
  2. After you change the password, restart the computer. Make sure that you can connect by using the new password.
  Back to top

  Additional steps for scenario 2

  1. After you log on, make sure that each user account can log in using the appropriate credentials.
  2. Change the password for the user account that cannot log on.
  Back to top

  Additional steps for scenario 3

  1. After you log on, use the element user accounts in Control Panel to create a new protected administrator account.
  2. Log in using the new protected administrator account. Then delete the older protected administrator account which has been restored.

     Note For security reasons, do not use the restored protected administrator account.

  Back to top

  Additional steps for scenario 4

  1. After you log on, use the element user accounts in Control Panel to create a new protected administrator account.
  2. Log in using the new protected administrator account.
  3. Change the old administrator account protected with a standard user account.

  Mick Murphy - Microsoft partner

• Illustrator will not store my settings. When I re - open the program, my settings are lost. How can I get the program to save my settings?

  Illustrator will not store my settings. When I close and reopen the program, some of my settings are lost; persistent color palettes, type of unit. How can I get the program to save these settings? We have several computers through Adobe CC and one of them has this issue. We have tried to reinstall the program, does not. Looking for someone who has had this experience and has an idea about a solution AND what is the problem.

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  Check the permissions on your user files. Looks like you have not allowed to save there who HAVE requires that the last thing that made when closing is to write the current version of the preferences.