Applications Windows help for windows 7 Home premium

has explore 9 installed and is now missing and now the pc says im using explore 8/help please

Hello

1. which version of the Windows operating system is installed on your computer?

2. What is the error message or an exact error code?

3. have you made changes on the computer before this problem?

4. what version of IE are you using?

5. what you get an error when opening Internet Explorer?

I suggest you to try the steps in the following Microsoft article and check if this may help.

How to reinstall or repair Internet Explorer in Windows 7, Windows Vista and Windows XP:

http://support.Microsoft.com/kb/318378

Hope the information is useful.

Tags: Windows

Similar Questions

  • Is there anyway that I can download the Windows 7 Home Premium for my boyfriend to use on his computer on a new drive? His crashed the other night. Help, please.

    I was wondering if I could download the Windows 7 Home Premium on a dvd - r disc and use it to start my computer buddies back up? Its Windows XP crashed on him the other night. Can someone help me please? Thank you.

    It is not possible to download Windows 7 on a DVD. If you want to install Windows 7 on the computer, you must purchase a Microsoft installation disc.

    You would think that a Microsoft Support engineer would know what is available in the Microsoft store.  But maybe not.

    If your b/f to upgrade Windows XP to Windows 7, you can buy Windows 7 directly from Microsoft and download.  You can download an ISO file which can be burned to a DVD if you have a software that can make this engraving.  Of course, with your b / f machine works do not, you will not be able to use Windows 7 Upgrade Advisor to determine if your computer is capable of running Windows 7.

    If I misread one of Microsoft stores information, you can also get a file ISO downloadable here (though of course, you need to purchase a license from Microsoft): http://techpp.com/2009/11/11/download-windows-7-iso-official-direct-download-links/

    See http://www.microsoftstore.com/store/msstore/en_US/pd/productID.216644600/parentCategoryID.44066700/categoryID.50726100/list.true

    In the FAQ:

    THE FORMAT OF ISO DOWNLOAD

    For different products, you can download your software as an ISO file, which is a single file that contains all the files Setup for your application. Download your software as an ISO file makes backup of your files on a DVD or a USB storage device that is easy.

    NOTE: If you use Windows 7, we provide the Windows 7 USB/DVD download tool that lets you create a backup of your Windows 7 software using the ISO file.

    See also, http://windows.microsoft.com/en-US/windows7/installing-windows-7-on-a-netbook
    Buy and download Windows 7 from the Microsoft Store as an ISO file and copy it to a USB flash drive. If you need start, or boot, your PC during the installation of Windows 7 (for example, if you want to format your hard disk during the installation), you can download Windows 7 in a special format called an ISO file and use the Windows 7 USB/DVD download tool to create a USB key, which you can then use it to install Windows 7 on your netbook

  • application of foxpro for Dos does not work under Windows 7 Home Premium 64-bit

    Dear Expert help me!

    My foxpro for Dos application does not work under Windows 7 Home Premium 64-bit. Please advice me! How can I do for running under Windows 7 64-bit

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    SAIF Ali Sabri
    Faisalabad, Pakistan
    E-mail address is removed from the privacy *.
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  • Help with error message: "Windows Vista Home Premium product key you typed in is invalid for activation.

    Original title: help with error message... Please...!

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    I'm quite desperate, I travel docs to print and e-mail to answer and I don't have any idea what is happening.  Please can someone help with this not very IT clued-up DTP...!

    Moved from Vista programs Forum.

    You should have a sticker with the product key on your computer, on the bottom, or under the battery cover.  I try to type this key in and see if it accepts it.  If this isn't the case, you might not have an authentic version of Windows installed.

  • You can use a Windows 7 Home Premium 32 Bit code verification for download Windows 7 Home Premium 64-bit?

    I made a thread on another site that speaks of how I could not allocate enough RAM for a game and the main response that I had been upgraded to 64-Bit Windows 7 for 32-bit will not work. I was wondering if I could use the verification code to a Windows 7 Home Premium disk OS 32 bit, to show that I bought it, to download the same thing only 64-bit. Also the reason why I have OS 32-bit and plays heavy games is because I upgraded my MoBo, I need an operating system and my step dad had one so I used it.

    PS Sorry if I put this in the wrong Windows topic.

    Where can I download it? Is there a link that you could give me? If Yes please. Thank you very much for the help!

    You can download a copy of 64-bit from following link:

    Windows 7 Home Premium (x 64) - 64 bit

    64 bit 32 vs

    http://Windows.Microsoft.com/en-us/Windows7/32-bit-and-64-bit-Windows-frequently-asked-questions

    My PC running the 32-bit version or 64-bit Windows?

    http://Windows.Microsoft.com/en-us/Windows7/find-out-32-or-64-bit

    http://Windows.Microsoft.com/en-us/Windows7/installing-and-reinstalling-Windows-7

    ImgBurn - supporting the creation of CD more. ISO files,
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    (BIN, CUE, DI, DVD, GI, IMG, MDS, NRG, PDI and ISO)
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    http://NeoSmart.NET/wiki/display/G/Burning+ISO+images+with+ImgBurn

    Note: Use always slower burning (4 x or 2 x) speed is offered a choice.

    You can also create a bootable copy on a USB pendrive:

    After graduating the .iso file, you use the Microsoft .iso to USB/DVD tool to create a bootable DVD or USB (requires a blank DVD or USB flash to at least 4 GB key).

    You will need to do a clean install, there is no place on the way to upgrade Windows 7 32 bit to 64 bit.

    Using the disk of 64-bit Windows 7, install Windows 7 Windows Easy Transfer Utility from the DVD (to find it, simply navigate to x:\support\migwiz, "x:" is the name of your hard drive. (In this case, you will see a collection of files, the important"that you must search for and double-click is 'migsetup'.) run it and create a DAMP (Windows Easy Transfer file), if you have an external hard drive, you can access it later when you perform a clean install of Windows 7 64-bit disk so you can stored there.

    Once you have done this, just do a clean install of Windows 7 64 bit disc. In Windows 7 64 bit disk, start Windows Easy Transfer, follow the wizard screen, tap on which is stored the WET file (external hard drive) and it will restore your personal files and settings. Reinstall the applications needed.

    http://www.notebooks.com/2009/10/07/using-Windows-easy-transfer-in-Windows-7/

    Boot from the DVD 64 bit Windows 7

    For information about how to modify your BIOS options to boot from the DVD drive, see the following tutorial:

    http://notebooks.com/2011/05/05/How-to-load-BIOS-and-change-boot-configuration/

    Once your computer is configured to boot from the DVD, you should see this option.

    Click Install now
    Accept the license agreement
    When the option is displayed to select a type of installation, click (Custom advanced)

    Select the disk partition where you want to install Windows 7 click Next.

    You will receive the following warning:

    The partition you have selected may contain files from a previous Installation of Windows. If so, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows.

    (At all costs, do NOT click on anything in Format, deletion or Partition name.) So even do a custom installation, your personal files are still kept. Click OK

    The installation program will now begin installation. During installation, your computer will be restarted several times.

    Once the installation is complete, you can complete the Out of Box experience as the choice of your laptop, create a username, password, your time zone. You can then proceed to download the latest updates for Windows and reinstall your applications and drivers.

    You can then retrieve your personal files from the Windows.old folder and reinstall all of your applications and drivers.

    http://notebooks.com/2010/11/09/how-to-recover-documents-music-and-email-after-upgrading-with-the-Windows-old-folder/

  • Windows activation required help, real wondows 7 Home premium

    Hi all
    replaced hard drive failed, with clean windows installed as another option did not work. 3 product key (on 25) character is unreadable, called microsoft, but I was asked to pay $45. passed test windows genuine, windows upgrade to sp1 authorized, installed security essentials. is called Acer - Acer Aspire 5740 G. a quick check of the genuine advantage tool acted upon;

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0
    Code of Validation caching online: 0x0
    Windows product key: *-* - XFQDR - PJ794 - 8447M
    The Windows Product Key hash: LVvE4tx6kQ/wSugKQc0w694kAF4 =
    Windows product ID: 00359-OEM-8992687-00304
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {E933C7EC-934C-47A6-94AC-97B95B8810AA} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_rtm.101119 - 1850
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {E933C7EC-934C-47A6-94AC-97B95B8810AA}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-8447 M00359-OEM-8992687-003042S-1-5-21-3008164306-732258791-3610688121Acer Aspire 5740 Phoenix Technologies LTD.V1.09 20091126000000.000000 + 0000F3D3E07018400FC04090409AUS Eastern Standard Time(GMT+10:00)03ACRSYSACRPRDCT109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800304-02-1033-7601.0000-2142013
    Installation ID: 008986635543214606170300900276080243218374029594017980
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 8447M
    License status: initial grace period
    Time remaining: 42960 minute (s) on (29 day (s))
    Remaining Windows rearm count: 3
    Trust time: 03/08/2013-15:57:06

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    Beyond: 0 x 0000000000000000
    Event timestamp: 8:2:2013 23:50
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

    --> HWID data
    Current HWID of Hash: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GEOJ0RiNIkCLZqCoEACwp7vYj3A6Lr4XF0 =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC APIC PTLTD
    FACP INTEL CALPELLA
    HPET INTEL CALPELLA
    START PTLTD $SBFTBL$
    MCFG INTEL CALPELLA
    SLIC ACRSYS ACRPRDCT
    SSDT PmRef CpuPm

    your help would be much appreciated.

    Suren.

    Option 1:

    If the COA sticker is damaged, you must use the recovery partition to reinstall Windows 7, it will be exempt from the need to use the product key to activate your installation of Windows 7.

    Option 2:

    If your recovery partition is not available or damaged, you must contact the manufacturer of your computer, and request that a defined recovery disk you can use to reinstall Windows 7. They could practice a small shipping and handling. This will exempt the need to also use the product key.

    Option 3:

    If neither options 1 or 2 is possible, then you will need to invest in a new license of full version of detail.

    Acer

    https://secure.TX.Acer.com/rcdb/main.aspx?brand=Acer

    1-866-539-3901

  • Downgrade from Windows 7 to Windows Vista Home Premium... help please!

    Hello. I'm helping a friend fix his computer. He had someone to download a pirated version of Windows 7 and I am trying to downgrade it to its old Windows Vista. I followed all the instructions on this page http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/downgrade-from-windows-7-to-vista/e95a2e68-34b1-487e-aa56-3dadfea59a8b?tm=1357534800060 to restore the boot sector. When I type in c: D:\boot\bootsect/nt60 everything happens is subsystem needed to support the type of image is not taken in charge. I didn't know how to undo the changes that I had done so far, so I just restarted the computer and hope for the best. Now it is loading Windows Vista Home Premium but I'm unable to open a session the user account... "The service user profile Service has no logon. Message unable to load the user profile "and I'm unable to open a session. Please help me!

    Download a Windows Vista image and use the instructions in the article Create a. ISO file and then burn it to a blank DVD:

    Windows Vista SP1:

    ImgBurn - supporting the creation of CD more. ISO files,
    It supports a wide range of image file formats, and it's free.
    (BIN, CUE, DI, DVD, GI, IMG, MDS, NRG, PDI and ISO)
    http://www.ImgBurn.com/

    http://NeoSmart.NET/wiki/display/G/Burning+ISO+images+with+ImgBurn

    Note: Use always slower burning (4 x or 2 x) speed is offered a choice.

    --------------------------

    Boot from the Windows Vista DVD

    To learn how to change your BIOS options to boot from the DVD drive, the following tutorial:

    http://notebooks.com/2011/05/05/How-to-load-BIOS-and-change-boot-configuration/

    Click Install now
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    When the option is displayed to select a type of installation, click (Custom advanced)

    Select the disk partition where you want to install Windows Vista click Next.

    You will receive the following warning:

    The partition you have selected may contain files from a previous Installation of Windows. If so, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows.

    (At all costs, do NOT click on anything in Format, deletion or Partition name.) So even do a custom installation, your personal files are still kept. Click OK

    The installation program will now begin installation. During installation, your computer will be restarted several times.

    Once the installation is complete, you can complete the Out of Box experience as the choice of your laptop, create a username, password, your time zone. You can then proceed to download the latest updates for Windows and reinstall your applications and drivers.

    You can then retrieve your personal files from the Windows.old folder and reinstall all of your applications and drivers.

    http://notebooks.com/2010/11/09/how-to-recover-documents-music-and-email-after-upgrading-with-the-Windows-old-folder/

  • Anytime Upgrade used to go on Windows 7 Home Premium 64 - bit for Windows 7 Professional and now my computer is slow

    I run:
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    He checked and installed correctly without error.
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    The upgrade has fixed my ability to watch the twitch.tv stream, but he gave me a problem which was even worse.
    Now, my computer is really slow.

    It takes a little longer than before to start.  When it is completely initialized, however, it is not as slow.  The mouse has just had a bit of lag.
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    For example: I open Mozilla Firefox.  There is a delay on when I type.  The mouse really gets lag.  With even just a 2nd tab open almost triple the slowness.

    It also occurs in Skype.  I'll have a delay in typing, and it's just slow in general.
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    I tried a lot of things, but I don't remember right now.  I will edit this post when I remember or try new things.

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    I can tell you that registry cleaners are snake oil.  They do not help much, and they can cause problems.  Have you checked Device Manager to see if there is everything! or? for all entries?  Using a wireless mouse?  If so, try a wired.  Also, right-click computer and click Properties to see if he uses all the memory.  A number of people have found that they must make adjustments to get to use all of a large amount of RAM.  Your motherboard have integrated graphics?  If she and the CPU card or graphics are active at the same time, they may have a conflict, then you may have to disable in the BIOS.  Search for conflicting IRQ in system information.  Click Start and type system information into the search window.  Click on the + sign next to the hardware resources, and then click IRQ.

    Check the system event log.  To make, click Start-> Control Panel-> administration-> event viewer tools.  Once in Event Viewer system log-click and scroll entries looking for these "error" with indicator see if you can find guidance on where the problem may be.

    Good luck.

  • Inoperative"HP Support Assistant" on a HP Pavilion p7-1254 to help de-Windows 7 Home Premium 64-bit

    Product name: HP Pavilion p7-1254

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    Changes to the system: NO

    When the error occurs?  Is this a feature repeated at startup or at another time?  Updates to the system recently (Windows Update or other updates from HP support)?

    The normal solution for most of the problems with HP Support Assistant is to uninstall the application from the control panel / uninstall a program.  Then download and install the latest version of HP Support Assistant from the HP Web site:

    HP Support Assistant

    Search the topic download HP Support Assistant and select laptops or desktop computers, according to the case.

  • How can I disable the auto restart (following updates) for Windows 7 Home Premium (without messing around w / the register)?

    Hello.  About all of the weeks I have my upload computer files from one day to the next.  It's a 17-hour process, and I don't want the computer off or restarted during this process.  Murphy's law usually results in an update windows & restart related happening whenever I put my computer to download said.  First of all, it is deeply annoying that windows would reboot my computer without asking me (Yes, I realize he asks you, and if you are away for an extended period, he just goes ahead and does it... but really, what the $#! % is the point of asking you if she goes ahead and that anyway when you get him just enough early?)  Wow!  Incredibly retarted the Windows for this.)  But anyway, how can I disable this for Win7 Home Premium?  (As if in the first place is not quite annoying, making it virtually impossible to figure out how to turn it off is like adding insult to injury).  Please NOTE, I've seen some other forum post responses on this site that is: (1) link to an information page on the group policies for system administrators, but nowhere does really explain where and how to access these policies and change them!  (2) has a process that begins with 'gpedit.msc' running, but when I started > box to search for this file, there is no result.  (3) the hacking the registry (seriously?  Please, don't.)  SO, please tell me how to disable the auto restart, step by step, without messing with the registry, for WINDOWS 7 HOME PREMIUM.  Ideally, I'd like to be able to potentially re - activate cela in the future and/or switches back as my usage dictates.  And for the record, it's nut that's not a simple option toggle any, as when my computer or monitor sleeps...  Thank you!!

    Thank you.  I'll do it and change my Windows Update settings.  BUT, FYI, in an act even more incredible, the same night I posted my question here, my computer was said upload, and I was still in place at 03:00 (when Windows is set to d/l and install updates).  I went to the kitchen for a bit and returned to my computer to find a countdown - he downloaded updates and "will re-start in 7 minutes" or so and counting down... I said "AH HA!"  I caught you! "I clicked the button of REPORTER and went to bed smiling that I myself had saved wasting many hours of work.  But when I woke up the next morning... HE HAD DONE IT AGAIN!  This means that it is: (1) downloaded another "critic" (cough) update later in the evening, which seems likely because it took to do this at 03:00 and had already done so... or (2) the REPORTER button defers only during a certain period of time (maybe an hour, or even less, by the look of it) and then do it again anyway.

    This is ridiculous.  As it is not ridiculous to called 9 10 patches 'critical', so critical that an urgent restarting your computer is necessary EVEN IF HE is BUSY WORKING, the substitution of the computer user asks to postpone and reboot anyway is absolutely unacceptable.  How the manufacturers of Windows might think this makes sense, let alone was a good idea?  Reporter should make the computer restarts DO NOT until * I * say he is allowed to do.

    In this case, finish the work of 17 hours, that the computer was in the Middle has been MUCH more critical that whatever is downloaded updated.  NO doubt about it.  I know.  Apparently, my operating system is not smart enough to know.  So to take it upon himself to replace my reporter application is crazy.  And in addition, the operating system MUST be smart enough to understand this - it's really not that difficult - if the computer is a lot of work, something intense, a download that is not finished, a sort of bar of ANY progress on ANY application which is not 100% yet, etc., it should be smart enough to WAIT to reboot anyway.

    Thanks again once, change Windows Update settings so it will download updates but let me choose to install them, since this operating system is so poorly thought.

  • Downgrade HP Pavilion P6 - 2417a Windows 8 for Windows 7 Home Premium

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    Stickly wrote:

    A friend wants to downgrade their PC for WIndows 7 Home Premium. Already, they have a laptop running windows 7 and do not want to continue with Windows 8 on their desk, she finds difficult and binding. She tried to come to terms with her for awhile but is giving up!

    I can not find the device drivers for windows 7 for the model P6 - 2417.

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    Someone can help or do I need to search for individual components on the web?

    See you soon

    Jeff

  • Need help to install windows 7 Home premium on my mac.

    Ideas:

    • Need help to install Windows 7 Home premium on my Mac
    • Error messages
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    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Installation of Win7 on a Mac has nothing to do with Windows Update. Please repost your question here rather: http://social.answers.microsoft.com/Forums/en-US/w7install/threads ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • My computer is silent. I think XP audio drivers are corrupted__If I install Windows 7 Home Premium Upgrade it will provide new drivers for sound card?

    My computer fell silent months ago after a download. I checked the healthy zone and everything is on and not anywhere in the system. I did a scan of unknown quality and that indicates a problem with the audio drivers. I tried to download new divers from Microsoft.

    Rather than spending all the resources on the Windows XP system, I am considering Windows 7 Home Premium Upgrade. Upgrades include new audio drivers which will replace or overwrite the existing problem and make it all work as it should again.

    You can not spend XP as it's a clean install to get W7 on your PC.  To help transfer data documents, use the transfer on the W7 DVD program.

    Before doing that I suggest you download the Advisor to upgrade to W7 from Ms. If your PC passes, then you go to the next step which is download W7 drivers for your video card, sound card, printer, etc. and their storage on a USB for post install W7.

    If your PC isn't at the height (lack of drivers for one or more of your cards), then I would stick to XP. There is no guarantee that Vista drivers work in W7.

    If you stick to XP, download the drivers for specific sound card XP the PC manufacturer's Web site, they can be more up-to-date than those at Ms.

    See you soon,.

    Jerry

  • I put a password for my computer with Windows Vista Home Premium and now I forgot the password and can not even enter the computer now. Is it all the same retrieve this password or what is the next step to use the computer again? __

    I put a password for my computer with Windows Vista Home Premium and now I forgot the password and can not even enter the computer now.  Is anyway to recover this password or what is the next step to use the computer again?

    Hello WillieBouma1,

    You can try this to http://www.wikihow.com/Reset-a-Windows-Vista-Password that will help you with your password (typed in) problem easily. Here is one link: http://www.youtube.com/results?search_query=trinity+rescue+kit&search_type=&aq=f for video detail to achieve this, if you have any problems. I used it a dozen times and it really works! Hope this helps you. Let us know anyway. Make it a great day!

    "And in the end the love you take, is equal to The Love You Make" (The Beatles last song from their latest album, Abbey Road.)

  • Need advice/help on Windows Vista Home Premium OS

    Hello. I use Windows Vista Home Premium for 2009. In the last months, I was faced with a lot of problems and I was wondering if I should re - install the operating system to eliminate the problems or is it better to upgrade to a newer version of Windows? My PC is too slow, it has recently been virus-ed, and every once in awhile, I get an error message saying "operating system not found '. Another problem is that some of the USB ports/CD readers simply do not work. I tried to install/upgrade to update drivers based on the information I see on the forums here and it works for a while, but later goes back to send me some *. Would appreciate some advice/help in this regard. Thanks, M.

    Hi, Meh17,

    "Operating System not found"

    This problem may occur if one or more of the following conditions are met:

    • The basic input/output system (BIOS) does not detect the hard drive.
    • The hard drive is damaged.
    • Sector 0 of the physical disk has an incorrect or malformed master boot (MBR) record.

      Note Some third-party programs or the alteration of the disk can damage an MBR.

    • An incompatible partition is marked as Active.
    • A partition that contains the MBR is no longer active.

    Contact the manufacturer of your hardware

    Perhaps your best bet is contact the manufacturer of your computer or your hard drive. The manufacturer may have a utility that you can use to perform a more detailed analysis for the damaged areas of the disk and help verify the correct BIOS settings. However, the damage on your hard drive can be severe. Sometimes, this means that your only solution is to replace your hard drive.

    How to test my hard drive- includes a link to the test tools

  • I have AutoCAD 2002 a 32-bit program cannot install on my Window Vista Home - Premium 64 bit OS. Can someone help me, please?

    I have AutoCAD 2002, a 32-bit program, I can't install it on my computer which has Windows Vista Home - Premium 64 bit OS.
    Can someone help me, please?

    Hi JohnMcLarnon,

    Welcome to the community Microsoft and thanks for posting the question.

    According to the description, it looks like you can not install AutoCAD 2002, he would be grateful if you can answer this question in order to help you further.

    1. what happens when you try to install, summers - get you any error message or error code?

    2 is the issue limited only during installation AutoCAD?

    3. have you made changes on the computer before this problem?

    I suggest you to see the steps in the following Microsoft article and check if it helps.

    Solve problems with programs that cannot be installed or uninstalled: http://support.microsoft.com/mats/Program_Install_and_Uninstall?wa=wsignin1.0

    Troubleshoot installing or uninstalling programs: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-installing-or-uninstalling-programs

    Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry

    If you have any other questions or you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

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