Apps does not / not opening not store

I upgraded from 8 to 8.1. Since then, I can't open some of my applications. I can't access my e-mail and I can't open Skype. I have uninstalles Skype but impossible to re-install now that he continues to send me to the app store, which does not open also. Should I restore windows 8 and 8.1 to uninstall?

Hi Rob,

It could have happened because of the cache store.

I suggest you to clear the cache to store and check.

Follow these steps to do so.

(a) on the screen, press Windows key + R to open the Run dialog box.

(b) type WSReset.exe and press enter.

I also suggest you to download and run the troubleshooter modern UI App from the following link. He could tell us the reason behind the issue and fix accordingly.

http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

Reference:

Why can't find or install the application on the Windows Store?

http://Windows.Microsoft.com/en-us/Windows-8/why-find-install-app-Windows-store

Let us know the status of the issue. We would be happy to help you.

Tags: Windows

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