As he tried to stop the computer, he sleeps off the coast

Original title: Won't turn off... flashing blue light... will start

When my eMachine is set to off, it would be 'sleep' rather... blue flashing light.  Not turn off and I have to unplug it to turn it off. In this mode it will not turn on either. Then, when I plug in things, it will start naturally.  (I put the settings of hibernation / sleep to "never" the thinking that might solve the problem.)  "There is not.)  Is this a hardware problem? Thanks for your suggestions.

Hi marycrane,

Thank you for writing to Microsoft Communities. From your problem description, I understand that, after trying to shut down the computer, he goes to the standby mode. Please correct me if I misunderstood.

I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

Until we start troubleshooting on this issue please provides us with additional information by answering a few questions below, this will help us better solutions to the problems.

1 did you change on your computer before the show?

2. you receive a specific error message/code when trying to stop or when the computer wakes from sleep mode?

3. What is the number of brand and model of your computer?

Please follow the steps mentioned in the article below and update accordingly.

Advanced Troubleshooting for shutdown problems in Windows XP

http://support.Microsoft.com/kb/308029

Important: when running check hard disk drive, if bad sectors are found on the hard disk, then the disk check will attempt to repair sectors, all available on which data may be lost

Note: I recommend you to backup all your data and application before you perform the upgrade on the spot

Please perform all of the recommended steps mentioned in the article and if after following the steps to issue still persists, please get back to us and we will be happy to provide you with additional options available that you can use to get this problem is solved.

Tags: Windows

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