Ask a question on two occasions due to a business rule

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• How to connect to mozilla support to ask a question?

  I never had so many bad register to create an account (I have apparently finally got), or didn't have so much to find a place to ask a question. Whenever I try to connect using Mozilla asks me a password; Ok! I put in the SAME password I created to set up my Firefox Sync account. Obviously, it's not good, it doesn't work! I ask to have a password reset sent to my email address, but I get NO ANSWER - NEVER after multiple attempts. It is one of the most frustrating, aggravating, annoying sites (and I don't really write the real words, by that I expressed to my computer, my wife and anyone else who could almost!).

  Therefore, since apparently I have finally connected, (but I don't know how I did it), can you please answer two questions for me: 1) how can I publish one or the other answer, (since I can almost never connect), or post a new question? (2) do you have plans to support Mozilla like 99.99% of all websites on the web EASY for USERS to access to?

  Sign me up: frustrated!

  Yes, it's not even close to being of Mozilla. Looks like a third company, offering technical support and the price isn't bad either, for me at least.

  You can safely remove this email since it is even remotely related to Mozilla.

  You have any other question or I answered your questions?

• Why Thunderbird is "create a new account to get Satisfaction" when I want to ask a question

  I know I'm bad place talk about Thunderbird, but Mozilla is a name that I trust.
  When I want to ask a question in the site of Thunderbird, I had to make new account when I tried to post the question he is asked to make another account or use Yahoo, Facebook, Twitter.

  Because of this kind of fraud and fake everything, I started using the security of Mozilla products, but it seems I was mistaken.

  Just clarify why two accounts are required to ask a question?

  Thank you

  Currently support.mozilla.org is not a Thunderbird help section. Firefox, Firefox for Android, OS of Firefox and Webmaker are under the banner of support.mozilla.org .

  It has support for Thunderbird, as 2007 or 2008 Web site.
  
  https://support.mozillamessaging.com/en-us/home
  
  I don't use Thunderbird myself and I never did support in his favor, so I can't answer your question on GetSatisfaction. But I know that Mozilla has used GetSatifaction for the Firefox support in the past and is currently using "social media" for the support to the army of the great campaign.

  As far as having to register at MozillaMessaging, none of the areas Mozilla share registration information. Addons.Mozilla.Org, the Addons Support forum, Bugzilla, SUMOand quality all require a separate registration and login. Mozilla Persona will unify this process in the near future.

  Another Thunderbird support forum is here.
  http://forums.mozillazine.org/viewforum.php?f=39
  MozillaZine for a date back to the time where the Mozilla Foundation was founded and served the semi - "official support" for one for all Mozilla programs until this current SUMO forum started.

  Many users of Firefox, SeaMonkey and Thunderbird long still use MozillaZine for any help or assistance there.

• This will take more space than that. How to open a window to ask a question after my computer hacked. How to open a window to ask a question and give details?

  30/05/2011, just after a meeting controversial of our community local Government Council, the Council pulled its Director general. It's great news for our community, and I tried to send copy of news to our regional newspaper online. Idiscovered that all my "hotmail" account passwords is over worked. Then I reset passwords for each of them over the next few days and discovered that the new passwords do not work, or they would work during a day, and then the passwords would not work the next day. Even more confusing was the fact that one of the passwords from the original account has started working again, even after I had changed the password on it! I took the window of opportunity to apply online for assistance. I received a number of responses with PIN to grab, to a "windows live (hotmail) private forum." However, this process did not work for various reasons. Perhaps, for those three confused accounts password reset Microsoft System for account recovery. But the resets a lot were the result of having none of the passwords work, even after reset. I took the last email I received from Microsoft, clicked on the link to access the page where I could enter the PIN, to take on the private forum. The screen said that the email "was no longer valid," even if I replied to the email within 24 hours (I think...) I have entered my PIN anyway and arrived at a page that directed me to "private forum", only it was no 'private' forum, or is it possible to get it to him. There was no sense and no link to access. I am directed to a page of windowslivehelp General to "create a new user profile." I have three that I can't access. I entered the emails of non-working and my personal information. The message returned to the statement that "a user with this (email,... or something like) already exists." It's that I got. I could not beyond this page without entering the name of someone else or some false information because I am me and that he would do no good to put in another. I can barely keep track of all the passwords, names, addresses, etc., etc., I already have! The result is, I'm stuck on my account without a valid reason, and the account I am locked out so is the most important account. And this is where Microsoft should be concerned. The e-mail account that has been hacked for nearly two weeks, it is that the account of a set aside ONLY for MICROSOFT BUSINESS. One day, I could access the account (the password resets through chess,) I discovered that two and a half years of correspondence with Microsoft technicians - including their email addresses - had disappeared. All my files with their correspondence had been deleted or stolen. All emails deal only with the Microsoft program and solutions and recommended patches and operating system problems. This is not good. I had saved the lessons and references to the study for future work on my computer. So the fact that I can't send or receive e-mail from the techies interferes with Microsoft and Security Affairs as well. To make things worse, I also noticed that I don't get the usual techies follow-up emails after I have talking with them on the phone. Even when I give them my address email Earthlink, which has been configured to work with Outlook, I received no email from them. This tells me that the Earthlink/Outlook email has been hacked as well. I discovered that an email from a friend of mine had been opened, before even I knew that it had arrived in my email box. So what I want to do, is get specific help for a techie specific MS, on how to overcome the problems of communication. If I can't navigate to a "private hotmail forum" to get a response to my email; and if the technicians e-mail can't me and doesn't work when it is not, how to solve the lock-out of e-mail? A cat live would be the best solution. I understand that pay for MSN email comes with live phone support, but I have not yet registered for this service. Yes, there is a live chat page that can help with the problem of hotmail? Is there a way that I can read a specific answer to my specific problem? I still have to find an answer to this question. And finally, the fact that SOMETHING is put out that my Security Essentials at random times doesn't help. Security Essentials scans aren't picking up any viruses. However, this problem is recurring and has been for about the last two months. Even MS technicians checked the system configuration settings to ensure that engaged, and it is. Any advice would be greatly appreciated. Today, I have not checked remaining two hotmail accounts that appear to have been recovered. So, maybe I can receive e-mail from MS in my hotmail alternate accounts. However, the main account which I use only for correspondence of Microsoft, is still inaccessible and probably still not guaranteed. Advice appreciated.

  electrogal

  Hello

  When you use one huge paragraph like that it makes it very difficult to read. Something else
  for use when you need more space is a response to your own message more
  Details as required. In most cases the easiest of the question and any explanation
  observations are usually the best methods to help us help you.

  How to ask a question
  http://support.Microsoft.com/kb/555375

  -------------

  Answers is a peer group supported and unfortunately has no real influence on Hotmail.

  HotMail has its own Forums, so you can ask your questions there.

  Windows Live Solution Center - HotMail - HotMail Forums Solutions
  http://windowslivehelp.com/

  Hotmail - Forums
  http://windowslivehelp.com/forums.aspx?ProductID=1

  Hotmail - Solutions
  http://windowslivehelp.com/solutions.aspx?ProductID=1

  How to contact Windows Live Hotmail Support
  http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

  Windows Live Hotmail Top issues and Support information
  http://support.Microsoft.com/kb/316659/en-us

  Compromised account - access unauthorized account - how to recover your account
  http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

  Hotmail hacked? Take these steps
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx

  I hope this helps.

• If you ask the question and then choose a solution, the thread will be closed or still can you ask more details?

  If you ask the question and then choose a solution, the thread will be closed or still can you ask more details?
  (sometimes, someone answers my question, and I want to mark it as the solution and am not yet quite ready for the thread be closed...)

  If you still experience this issue, you can return to this thread.
  But, you must clear the flag solved .

• I don't want to ask a question; I want to register to participate in a current position!

  What a weird way to manage records. I will try to remove this once my registration is confirmed.

  Just to help someone else who finds this question.
  It is a long process and could be better.
  If you wish to register as a volunteer, but not to ask a question.

  through Thunderbird:
  Help > Help content
  currently takes you here:

  • https://support.Mozilla.org/en-us/products/Thunderbird

  at the bottom, click on the button 'Volunteer Mozilla Support'
  which takes you here:

  • https://support.Mozilla.org/en-us/get-involved

  Under "choose a way to get involved.
  Click on the link "reply to questions in the support forum.
  which takes you here:

  • https://support.Mozilla.org/en-us/get-involved/questions

  Click on the button "register".
  brings you here.

  • https://support.Mozilla.org/en-us/users/authcontributor

• Why do I ask a question in order to register? It seems that this prevents Firefox users to be more involved. I am just wanting to answer a question

  It was much easier to get questions from Mozilla. I'm guessing that you were getting overwhelmed by the number of questions and you just want to stop the false issues. In my case, I wanted to just respond to a post on the "expired Document" message users get the arrow to the left. So I had to ask a question just to do this.

  Thanks for joining in.

  The typical use case is that users have a question. Registration has been moved in the middle of the process because some users could not even start when the inscription was the first step in the process.

  If you start with the support home page (https://support.mozilla.org/), there is a big button "Volunteer for Mozilla Support" under the product buttons, but if you came by a result of Google or another link, you have probably never seen that...

  If you want to participate in the redesign and improvement of the forum, there is a forum separate for it here: https://support.mozilla.org/forums/contributors

• Ask a question

  I can't ask a question in the support communities because my computer continuously backs up automatically.  If I try to remove the automatic record or retrieve the automatic backup, once I submit my question, I get a message saying "You are not allowed to create or update this content" WTH!

  This time, he's been through, my first question is to transfer CD to iPhone, maybe Apple has closed this discussion?

• Why do I ask a question in order to create an account here?

  I wanted to respond to an existing question, but I couldn't do it without another question.

  I tried to ask a new question, but not finishing, which allowed me to write an answer to the question, in fact, I was interested in. But when I tried to submit this response, the system informed me that my account has been inactive because I had not confirmed a question and proceeded to destroy the answer I spent 45 MINUTES writing.

  Registration here seems to assume that everyone is a disabled user, ask for help and not someone trying to provide assistance or additional details about a problem. Maybe my experience just now has me jaded, but when you think of ways to describe it, I find the term "profoundly stupid because it deters the technically sophisticated users to actually answer the questions" inexorably comes to mind.

  Use this link to register as a contributor and not a question (AAQ):

  • https://support.Mozilla.org/en-us/users/authcontributor
  • https://support.Mozilla.org/en-us/get-involved
  • Bug 972269 - tell people to ask a question, when they try to register

• Need to post a reply to a thread, but I am obliged to ask a question?

  It is annoying that I have to work around a bug of registration by asking a question, when all I have to do is to establish and to take into account to answer.

  Login in way work continues to evolve. Some users have been frustrated by having to create an account before starting their question, but you are in the opposite position. Maybe we should have the possibility to register now or later?

• What is the latest version and how do I know what it is without having to ask this question?

  What is the latest version of Firefox and where can I find this information without having to ask this question. The reason why I need to know is that Firefox is unable to update for some reason any and it tells me to check and make sure I have the latest version. I have version 26 but don't know if it's the latest version.

  Hello rtyson01, firefox 27 is the last version for now. You can check on https://www.mozilla.org/en-US/firefox/releases/

• First of all, much too darn hard to actually get to a zone forum or contact actually ask a question. Not everyone using FF is a programmer

  How should a user like me (been using ff for 7 years and more) 4 different pages to actually get one to ask a question? Seriously, IE has a better access to the support forums. Now on my real problem. I have a lot of seize up / crashing related to flash player 11, and even the latest version of flash (and yes I have uninstalled all older versions) read like a stale version. Not there at - there no way to get ff to actually work simultaneous flashing or am I just doomed to run chrome instead? Wouldn't a hardware problem because it is just ff (same IE works better at this point), but Acer Aspire 7741z with W7 (and yes I know it's an archaic system but specs are still up to current).

  Rather a longshot but if you think of the Flash problems can cause this

  • This Flash and RealPlayer all related plugins are kept up-to-date
  • Consider trying with plugins Realplayer, disabled or uninstalled temporarily, as they have previously been known to interfere with Flash Player
  • Try the Flashplayer with Adobe disabled protected mode http://kb.mozillazine.org/Flash#Flash_Player_11.3_Protected_Mode_-_Windows
  • See also Flash Plugin - maintain and troubleshoot
    11.3 flash does not load video in Firefox

• I asked a question earlier this afternoon; Where can I find an answer?

  As I said. I asked a question earlier this afternoon; Where can I find an answer?
  I'm pretty new to this and I can't seem to find on my own.
  Thank you
  Dick

  Hi crudoyle, you can access your questions in one of the following ways:

  • At the top of the site support, mouse over your username and the menu, choose View profile
  • On the page of the main issues, find my Contributions in the filter list
  • A response e-mail notification, follow the link to see the answer online

  Most of the support forums are busy and have new posts incessantly, then the search page after page is frustrating. In the future, it might be a good practice to bookmark your new thread if you can go to it directly.

• My new banking partner asks a question have not found an answer to. Firefox support encryption?

  My new banking partner asks a question have not found an answer to Firefox support encryption?

  Of course, it does.

  https://support.Mozilla.org/en-us/KB/how-do-i-tell-if-my-connection-is-secure

• I asked a question and I received a confirmation e-mail; where can I find my question?

  I asked a question and I received a confirmation e-mail; where can I find my question?

  Your message would have provided you with a link. But you can find your comments and answers to them via the 'My Contributions' link. (you must be logged in)

  https://support.Mozilla.com/questions?filter=my-contributions

  You will find at the top of the page by removing the question number leaving

  https://support.Mozilla.com/questions/

  More tips by clicking on my profile, Avatar, or my name to the left of this message.

  This message was also sent to your Inbox, if you see it here first, then you will see a small black box with the number of messages unread in it next to the "Inbox" in the upper part where you see your name or when you "Sign In" or Out. David McRitchie