Asks Bishop Sign-in button disabled

Finally, I pulled the trigger and signed cloud last night.  A Bill for the first month.  I already had Photoshop CS6 and LR 4 and wanted to use the new features only available via CC and some other applications.

Initial experience is very frustrating.  I went to download, downloading the new Manager applications installed, but when he started I see this:

NoSigninForU.jpg

Note the Sign In button disabled. This is disabled or not something is entered for the adobe id and password.

I tried the cat to support last night at about 22:30 on Saturday and was told that there were "server problems" and said try again in 2-3 hours.  I woke up at 5:00 and still the same thing.  This does not feel like a server problem, because I don't expect even to talk to waiters until I clicked on the button that is disabled.

Help!

RubyRedRick,

I checked your adobe id and it seems fine. Looks like that the Manager (AAM) Application Adobe don't was not updated correctly or maybe something is unplugging it.

What kind of environment do you work? Is it part of any field/office network or home network?

The operating system you have?

You use any sort of firewall or security software?

Lets follow the steps below to Re-insall AAM and check:

> Download and install the Creative Suite from Adobe cleaner tool: http://www.adobe.com/support/contact/cscleanertool.html

> Extract and run.

> Select 'e' for English.

> Hit 'Y' for Yes if requested.

> Select Option 3 for creative cloud.

> Then select Option 1 for Creative Cloud Installer.

> Rename the OOBE, OOBE folder to:

Mac: MAC HD/Library/Application Support/Adobe

Win: C:\Program Files (x 86) \Common Files\Adobe\

> Also, if there is a process running named 'AAM Update Notifier' or 'AAM recording notify ". Kill these processes and try to reinstall Adobe Application Manager and check.

> Download and install the latest version of Adobe Application Manager from the link below:

Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773

Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774

Please answer these questions, same problems.

Tags: Adobe

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