[ATG 10.2] Problem with commerceItem/SKU

Hello

Last week we had a problem with an order, instead of setting the AMOUNT for the respective commerceItem, ATG generated two commerceItems for the same Reference.

What could generate such a thing? We use the "default" CartModifierFormHandler.addItemToOrder to create commerceItem and CartModifierFormHandler.setOrderByRelationshipId to set the order.

OracleCommerce (ATG) default behavior does not pay attention to the gift when it was decided to merge the elements of trade.  Oracle trade following the information of gift in HandlingInstruction objects attached to ShippingGroups.  The data model supports a mixture of gift and non-cadeau articles to a group of unique expedition to expedition.  The model also supports the partial delivery of a CommerceItem unique to different groups of shipping.  All the accounting is controlled by CommerceItemShippingGroupRelationship and HandlingInstruction objects.

Oracle trade is not a concept integrated gift, although there is a simple example of gifts in store trade reference.  Your application is based on the CRS?  Plain Oracle trade nor CRS has an extended warranty.  This must be one of your customizations.

Your custom code contains a subclass of CommerceItemManager?  You override the method shouldMergeItems, addItemToOrder or findMatchingItem?  You want to substitute PurchaseProcessHelper.addItemToOrder or createCommerceItem.

Tags: Oracle Applications

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