ATTN: Staff [added kglad] double load for each month and one subscription
Hello
Each month I reveived TWO bills of adobe, but I only have ONE subscription in my account. I contacted the customer servive twice, but they both finally asked me to communicate with the Bank. However, the Bank asked me to contact adobe.
I joined the subscription from August 12, 2016. When I finished first payment online, I have not received any confirmed e-mail. I tried to use photoshop, but it showed that I have a subscription. I thought I was suffering from network problem that the payment is not completed. Then I presented again. I received a confirmation by e-mail immediately. A month later, I found two charges of Adobe on the same date. I tried to do everything that I could to solve the problem, but the problem is still there... Can someone help me? And I hope that I can be reimbursed in double.
Hello
Please contact support by calling/chat for billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
Sheena
Tags: Adobe
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------------------------------------
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Hello...
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_________________________________________________________________Jack MVP MVP ModeratorHello
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Subscription for 12 months and receive 10 free images, including videos?
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Videos are not part of the subscription and must be purchased separately.
FAQ - frequently asked questions, Adobe Stock
Thank you
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Hello, im a student in England, student of architecture. I have the pack student for 12 months and I really need to know my limits with the use, (copyright licensing). I am allowed, except by using my home application to show works which I have already done (as portfolios) to architectural firms, I intend to request a placement to? also can I post my stuff (already did the work) on my blog or tumblr? I intend not to use for profit/money at all well (if I was I wouldn't ask you this lol). Thank you.
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Hello how are you
I'm unable to use my programs, I made the purchase could be used for a month, but it does not all Bill and any charges for this month and now appears as Plan of creative photography of cloud (annual) expired, when I walk in the plans and products. It is necessary to activate the urgent, but I just can't and would like to know by what means is the monthly bill.
Urgent await returnThank you
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Hello, I would like to take advantage of the promotions on Adobe Photoshop for a single user (valid until tomorrow), but I have two questions. First of all, I intend to buy a new computer for a month and for the moment, I don't know if it will be a pc or a mac. Do I have to decide at the time of the purchase, what system I'll use? Secondly, I also have a plan for about a month to open an individual company. If I buy the program as a person, could I then use it as a business?
Creative cloud is cross-platform. Licensing is not serious. By definition, an "enterprise" might as well be a single person. It is totally irrelevant, as long as you purchase a full license appropriate regardless of any promotion.
Mylenium
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