Audio clips do not play back on the new devices from Apple and Android

Hola,

Successfully exported and load a video on youtube.  Unfortunately discovered audio excerpts do not play back on latest Android and Apple devices, but being of other clips.

It doesn't seem to be any rhyme or reason.  a lot of audio tracks, but I only have a problem with the two voices.  and select clips on the two tracks do not play back - it's not all one and nothing on the other hand, some play, some don't.

video and audio play fine on most devices and computers, but on a privileged few, these audio clips are missing.

PP CS6, exported in h.264 mpeg file.  audio is uncompressed 16-bit.

Help.

Florian

I don't know if it's kosher to answer your own questions.  Understood that after about 4 hours of troubleshooting...

reduced to all THE AUDIO CAPTURED on a PARTICULAR DAY.

in figures, this bad paired audio audio the other day who played back fine: wav 48 kHz, 16 bit,.

found a thread (http://www.videomaker.com/forum/topic/audio-channelscancelling-each-other-out) that mentioned stereo audio where one side is out of step with each other, when read by a mono speaker (some apple and android devices, but not all) it will cancel out (can still be heard, soundtrack and effects).  When reading through the headphones or stereo speakers, you can tell that she is out of step.  Something trying to convert the stereo signal to mono cancelled the progressive audio funny.

My dose was hard pan the audio tracks, solo, export only one mono aac audio, re - import the sound signal of a new track, and I settled for the mono voices above.

hope this helps-

-Yes, thank you-

-your welcome

Tags: Premiere

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