Audio for defective helmet for probook 6570b

Hello

I have the 6570b s. I run Windows 7 Enterprise 64-bit.

When I play using the headphone jack audio, the audio sound horribly distorted. It is not my headphones as my headset works fine on other devices.

My colleague, who also has a probook 6570b has exactly the same problem.

I tried updates driver on the internet, but my audio driver is the latest driver.

I also ran updates with HP support assistant, and I'm updating.

According to the HP support assistant my audio and sound devices are:

1 IDT High Definition Audio CODEC, status: ACTIVE, pilot: stwrt64.sys, Version 6.10.6392.0

2 Intel(r) Audio display, status: ACTIVE, pilot: IntcDAud.sys, Version 6.14.0.3090

Help, please.

Problem is the Jack HP used in this book. You use the headphones without microphone pin Jack.

The photo below left only a helmet of 'Trust' works without a problem...

Is not to solve this problem, but help you make the right choice in buying a new helmet...

Hope this helps

Tags: Notebooks

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