Automatic update fails KB973565 with error 800b0100 code

Similar Questions

• Publish with installing Windows Update KB2862966 and receive error 800b0100 code.

  Original title: to fix the error in the WINDOWS update installation

  I have WINDOWS 8 in my laptop HP, bought in October 2013. I do WINDOWS update & install. Now I get a report, when I do update and install, this "update for WINDOWS 8 for x 64 - based security systems (KB2862966), installation-error found code 800 b 0100. Where to go get help WINDOW for SOUNDCARDS update error 800b0100 X 0, RUN the DISM tool on "research-order invites, click Run as Administrator: command WINDOW prompt & so on." When I choose "command prompt" in my system, there is no administrator WINDOW command-line prompt to support on the key after each command DISM.exe/online/clean-up-image/scan & DISM.exe health / online / clean up-restore health, close the administrator, out & enter. Please help me, how can I resolve the found error and restore the update and install successfully, to the great ever.

  UMACHANDRAN VISWANTHAN.

  Hello Umachandran,

  Try to put your system at startup mode minimum state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot. See the link to perform the clean boot.

  How to perform a clean boot in Windows

  http://support.Microsoft.com/kb/929135

  Note: See "How do I reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair .

  After putting the computer clean start State and install the update from the link below and see if that helps.

  Update security for Windows 8 (KB2862966)

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=39896

  I hope this helps. Otherwise, feel free to write us back for assistance.

  Thank you

• Vista updates repeatedly fails to install (error 800b0100 code and 80073712)

  original title: Vista updates repeatedly fails to install

  I get 80073712 and 800 b 0100 error codes when you try to update for Windows Vista (KB968389),

  Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x 86, and update for Windows Vista (KB975467) ISecurity. I tried the patch but no luck.  How can I download these updates?

  Download and run the system update tool.

  (http://support.microsoft.com/kb/947821/)

  Try to install updates again.

  Note After you run the tool, the Checksur.log file is located in the following location:

  %SystemRoot%\Logs\CBS\

  In a default installation of Windows Vista, this file is located in the following folder:

  C:\Windows\Logs\CBS

  A general solution, *IF* is no malware problem, would be to run the system update tool.

  (When was the last time you checked your system for malicious programs?)

  In addition to using an anti-virus, as Malware/spyware scan:

  http://www.Malwarebytes.org/products/malwarebytes_free>

  Malwarebytes is as its name suggests, a Malware Remover!

  Download the free Version from the link above.

  In addition, scan with the free Version of

  http://SUPERAntiSpyware.com/superantispywarefreevspro.html >

  The System Update Readiness Tool for Windows can correct some conditions that cause Windows Update error 80073712 error code.

  08/15 / 1104:45: 22 am UTC

• error 800b0100 code under vista when you run the update

  Updates kb2345886 and kb971737 fail. I searched the forums and help sites; I used the system preparation tool and installed the KB947821 hotfix with her, and the updates always fail with error 800b0100 code. I don't know what to do at this point. Any help would be appreciated.

  Hello

  Windows Update error 800b0100
  http://Windows.Microsoft.com/en-us/Windows7/Windows-Update-error-800B0100

  Error message when you try to use Microsoft Update or Windows Update Web sites to install
  updates: "0x800B0100.
  http://support.Microsoft.com/kb/956702
  How to reset the Windows Update components? -a Mr Fixit
  http://support.Microsoft.com/kb/971058

  Description of the system for Windows Vista, Windows Server 2008, update tool and
  for Windows 7
  http://support.Microsoft.com/kb/947821

  ================================================================

  If necessary, you can get free reports of incidents however generally above allows to solve this problem.

  Windows updates - free Incident report

  Go here and click on-> Windows Update fails while searching, downloading or installation of updates
  http://support.Microsoft.com/GP/wusupport#tab3

  The security updates, you can get free support Incident report
  http://www.Microsoft.com/protect/resources/support.aspx

  I hope this helps.

• Failed to update for Windows 7 for x 64-based systems (KB2952664) error 800b0100 code. Tried to uninstall, doesn't have

  I have a problem with the installation of the update of windows KB2952664. It fails and I get the error 800b0100 code.  I looked on line and found that it could be installed. In my history of update in Control Panel, it shows that it has been installed on April 15, 2015. I tried to uninstall as suggested on the posts. I got an error. I tried to use the prompt, got errors. I looked at all the components of the update installs and found several missing. Here is a list of what I found and have not found with a search on my computer.

  All supported x 64 Windows 7 versions

  Aeinv.dll (updated March 22, 2015)	10.0.10037.0	1.05 MB	April 15, 2015	12:16	found 64 x
  Compatctrl.dll	6.3.9600.17204	126 464	XXXXXX	20:06	x 64 not
  Compatplugin.dll	6.3.9600.17204	41 984	XXXXXX	20:06	x 64 not
  Cosquery.dll	Does not apply	76 800	XXXXXX	20:06	x 64 not
  Devinv.dll (updated March 22, 2015)	10.0.10037.0	410 KB	April 15, 2015	12:16	found 64 x
  Dvdplaybackcompat.dll	6.3.9600.17204	12 288	XXXXXX	20:06	x 64 not
  Gadgetcompliance.dll	6.3.9600.17204	11 776	XXXXXX	20:06	x 64 not
  Generaltel.dll (updated March 22, 2015)

  
  10.0.10037.0709KB April 15, 2015 12:16 found 64 x Mediacentercompat.dll 6.3.9600.17204 14 848 XXXXXX 20:06 x 64 not Queryappblock.exe 6.3.9600.17204 161 952 XXXXXX 20:17 x 64 not Sbcompatplugin.dll 6.3.9600.17204 41 984 XXXXXX 20:06 x 64 not Sdbapiu.dll 3.1.0.1 161 280 XXXXXX 20:06 x 64 not Setupcompat.dll 6.3.9600.17204 329 728 XXXXXX 20:06 x 64 not Touchcompat.dll 6.3.9600.17204 12 288 XXXXXX 20:06 x 64 not Wdscore.dll
  6.1.7600.16385265 KB 13 July 2015 18:28 found 64 x WICA.dll 6.3.9600.17204 425 984 XXXXXX 20:06 x 64 not WICA.ini Does not apply 146 June 3, 2015 20:17 Does not apply Wicainventory.exe 6.3.9600.17204 46 752 June 3, 2015 20:17 x 64 not Drvmain32.sdb Does not apply 125 102 June 26, 2015 13:14 Does not apply Drvmain64.sdb Does not apply 128 912 June 26, 2015 13:14 Does not apply Sysmain32.sdb Does not apply 2 445 700 June 26, 2015 13:14 Does not apply Sysmain32runtime.sdb Does not apply 3 721 030 June 26, 2015 13:14 Does not apply Sysmain64.sdb Does not apply 2 334 316 June 26, 2015 13:14 Does not apply Sysmain64runtime.sdb Does not apply 434 710 June 26, 2015 13:14 Does not apply Aeinv.dll 10.0.10208.0 1 148 416 28 July 2015 19:55 x 64 Dup? Aeinv.MOF Does not apply 2 282 28 July 2015 13:43 Does not apply Aepdu.dll
  (Updated March 22, 2015)
  6.1.7601.18803 222 KB April 15, 2015 12:16 found 64 x AEPIC.dll
  (Updated March 22, 2015)
  10.0.9896.0 187 KB April 15, 2015 12:16 found 64 x Acmigration.dll
  (Updated March 22, 2015)
  10.0.10037.030 KB April 15, 2015 12:16 found 64 x Aitstatic.exe 10.0.10004.0 1 239 720 XXXXXXX 20:16 x 64 not API-MS-Win-Downlevel-advapi32-L1-1-1.dll 10.0.9896.0 11 776 XXXXXXX 20:17 x 64 not API-MS-Win-Downlevel-advapi32-L4-1-0.dll 10.0.9896.0 3 072 XXXXXXX 20:17 x 64 not API-MS-Win-Downlevel-Kernel32-L1-1-0.dll 10.0.9896.0 38 400 XXXXXXX 20:17 x 64 not API-MS-Win-Downlevel-Kernel32-L2-1-0.dll 10.0.9896.0 8 704 XXXXXXX 20:17 x 64 not API-MS-Win-Downlevel-ole32-L1-1-1.dll 10.0.9896.0 7 168 XXXXXXX 20:17 x 64 not API-MS-Win-Downlevel-User32-L1-1-1.dll 10.0.9896.0 3 584 XXXXXXX 20:17 x 64 not API-MS-Win-Downlevel-Version-L1-1-0.dll (mod 13/01/13)
  6.2.9200.16492 3 KB February 27, 2013 17:44 found 64 x Appraiser.dll
  (mod March 22, 2015)
  10.0.10037.0 1 116 672 April 28, 2015 12:16 found 64 x Appraiser.sdb Does not apply 6 415 150 XXXXXX 13:14 Does not apply Compatprovider.dll 10.0.9896.0 155 648 XXXXX 20:06 x64not Compattelrunner.exe 10.0.10208.0 17 344 XXXXXX 20:09 x 64 not Devinv.dll 10.0.10208.0 437 760 28 July 2015 20:05 x 64 DUP? Diagtrack.dll
  (mod 22/07/2015)10.0.10242.0 132 KB 09-sep-2015 19:46 x64found Diagtrackrunner.exe 10.0.10041.0 70 840 XXXXX 20:17 x 64 not Dismapi.dll 10.0.9896.0 804 352 XXXXX 20:06 x 64 not Dismcore.dll 10.0.9896.0 378 880 XXXXX 20:06 x 64 not Dismcoreps.dll 10.0.9896.0 148 480 XXXXXX 20:06 x 64 not Dismprov.dll 10.0.9896.0 249 856 XXXXXX 20:06 x 64 not Ffuprovider.dll 10.0.9896.0 131 072 XXXXX 20:06 x 64 not Folderprovider.dll 10.0.9896.0 52 224 XXXXX 20:06 x 64 not Frxmain.sdb Does not apply 4 128 28 July 2015 13:14 Does not apply Imagingprovider.dll 10.0.9896.0 186 880 XXXXX 20:06 x 64 not Invagent.dll
  (mod March 22, 2015)
  10.0.10037.0 751KB April 15, 2015 12:16 found 64 x LogProvider.dll 10.0.9896.0 142 336 XXXXX 20:06 x 64 not Nxquery.sys Does not apply 21 128 XXXXX 20:17 x 64 not Vhdprovider.dll 10.0.9896.0 556 032 XXXXX 20:06 x 64 not Wimprovider.dll 10.0.9896.0 533 504 XXXXX 20:06 x 64 not

  Files highlighted found, others were not.

  I struggled to fix this for a long time. I really want to install 10 Windows on my computer.

  Please help, Loriehm

  Windows Update error 800b0100

  http://Windows.Microsoft.com/en-us/Windows7/Windows-Update-error-800B0100

• KB978601 and kb979309 update failed: error 800b0100 code

  Windows Update says that I need these two updates of security, but it cannot install them. I can install all other updates but these two. It just says 'update failed' and gives me the error 800b0100 code. Anyone know if it is a general problem or if it's just my computer?

  Windows Update says that I need these two updates of security, but it cannot install them. I can install all other updates but these two. It just says 'update failed' and gives me the error 800b0100 code. Anyone know if it is a general problem or if it's just my computer?

  A general problem? N ° If it is Vista or Windows 7, see: Windows Update, error 800b0100

  If the system is running Windows 2000, Windows XP, or Windows Server 2003, see: error message when you try to use Microsoft Update or Windows Update Web sites to install updates: '0x800B0100'

  You may find that you can download save manually, and then install the updatesKB978601 KB979309 first, then then and who can fix the error. You can download the two updates from the Microsoft Download Center. Don't forget to download the update for specific version of Windows and the architecture that the system is running. EX: If it is Vista 32 bit, then take the 32-bit version of Vista. If it's Windows 7, 64-bit, then download and save the 64-bit version.

  MowGreen Services update - consumer safety

• SP2 for Windows Vista will not install. Receive error 800b0100 code. Windows Update has encountered an unknown error.

  SP2 for Windows Vista will not install. Receive error 800b0100 code. I already tried all possible solutions - disabled and even uninstalled McAfee Firewall disabled, ran the CheckSUR repeatedly (see below for the final analysis), tried to install from windows update, also downloaded the stand-alone MS pack, tried selective startup and hidden States of services, still nothing. It has been 2 days work on this. Help, please!

  =================================
  Preparation of control system was updated.
  Binary version 6.0.6002.22202
  Package Version 6.0
  2009-10-24 12:36

  Checking Windows Service Packages

  Checking of manifests package and catalogs

  Checking package Watchlist

  Watchlist checking

  Checking packages
  (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_2_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.mum
  (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB975467_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
  (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB975467_client~31bf3856ad364e35~x86~~6.0.1.0.mum
  (f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.mum

  Control components store

  Summary:
  Seconds executed: 1241
  Found 4 errors
  CBS MUM lack count: 4

  Unavailable repair files:
  servicing\packages\Package_2_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.mum
  servicing\packages\Package_for_KB975467_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
  servicing\packages\Package_for_KB975467_client~31bf3856ad364e35~x86~~6.0.1.0.mum
  servicing\packages\Package_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.mum
  servicing\packages\Package_2_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.cat
  servicing\packages\Package_for_KB975467_client_1~31bf3856ad364e35~x86~~6.0.1.0.cat
  servicing\packages\Package_for_KB975467_client~31bf3856ad364e35~x86~~6.0.1.0.cat
  servicing\packages\Package_for_KB975467~31bf3856ad364e35~x86~~6.0.1.0.cat

  Hello Yiratr,

  Thank you for using the Microsoft answers Forums.

  Solution:

  Follow the steps in the web link below.

  http://support.Microsoft.com/kb/956702

  That should do the trick for you.

  Thank you.

  Kind regards

  Augustine.

  "URGO".

  UDAY $012 please let me know that whether the solution worked or not, I thank you and appreciate your comments. URGO

• Trying to do Windows updates, get the error 800b0100 Code.

  2 try to update are not up to date and I get error Code 800 b 0100 What Should I... ?

  Original title: error 800b0100 Code.

  Hello

  Did you change your computer?

  Method 1:

  I suggest you to see link and check.

  Windows Update error 800b0100

  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-800B0100

  Method 2:

  If this does not help, install updates for the clean boot failure.

  I also suggest you perform the clean boot and check.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: After troubleshooting, make sure the computer to start as usual as mentioned in step 7 in the above article.

• Try to do automatic updates, but keep getting error code_00000641

  I try my automatic updates but get and error code 00000641.what what does this mean?

  Hello

  -Are you aware of any hardware or software changes, prior to the beginning of the question?

  I suggest you to please follow the steps mentioned below and check if it helps.

  Method 1: Put the computer in a clean boot state and try to install the updates.

  http://support.Microsoft.com/kb/929135

  Note: After installing the updates, follow step 7 in the link provided to return the computer to a Normal startupmode.

  If method 1 did not fix the problem, proceed to method 2.

  Method 2:

  1. Click on start toreduce this includes this image, click on all programs, then Accessories.
  2. Right-click guest, and then click run as administrator. Collapse this includes this image

  If you are prompted for an administrator password or for confirmation, type your password, or click continue.

  1. Type the following command and press ENTER:

  netsh winhttp see power of Attorney

  netsh winhttp reset proxy

  To view the help of netsh and the example on the WinHTTP proxy configuration, run this

  netsh winhttp set proxy help

   

  If method 2 has not fixed the problem, proceed to method 3.

   

  Method 3: Run the Microsoft fixit and check. 
  http://support.Microsoft.com/mats/windows_update/

  Also, try to follow the steps in the below link and check.
  http://support.Microsoft.com/kb/818018/en-us

  If method 3 has not fixed the problem, go to method 4.

  Method 4: Start the Windows updates services.

  a. go to the Start Menu

  b. click on run, type virtue received the command in the Run box and press Ok

  Services.msc

  c. make sure that the below the list of services in road and assign Automatic.

  • Background Intelligent Transfer Service
  • Cryptographic services
  • Windows install
  • Windows updates

  d. If services are not defined to Start and Automatic, if it pleases you, right-click on this service and select Properties.

  in the Properties window, if it please change the startup type to Automatic and use the Start button to Start the service.

  f. click on apply, click ok.

  g. close the window Services

  h. restart the computer.

  If the method 4 has not fixed the problem, proceed to method 5.

  Method 5: Add windows updates to trusted sites and try to install.

  a. in Internet Explorer, click Tools and then click Internet Options.
  b. in the Security tab, click the Trusted Sites icon.
  c. click Sites and under Add this website to the zone, copy and paste these website addresses.

  You can only add one address at a time and you must click Add after each one:

  http://*. Update.Microsoft.com
  https://*. Update.Microsoft.com
  http://download.windowsupdate.com

  Registry warning

  To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756/ )

  How to back up and restore the registry in Windows.

  I hope that helps!

• Compatible error 800b0100 code

  I get the error 800b0100 code and windows updates fail.  I tried to 'fix' and it said that all issues have been addressed.  I always get failures when you try to use Windows Update.  What can I try?  I had this problem for several years.  Not funny!

  Hello

  1 have. what fixit you tried?
  2. don't you make changes to the computer before the show?

  I suggest you try the steps from the following links:

  Error message when you try to use Microsoft Update or Windows Update Web sites to install
  updates: "0x800B0100.
  http://support.Microsoft.com/kb/956702

  Windows Update error 800b0100
  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-800B0100

• Automatic update failed for KB911895

  Automatic update failed and I got a message telling me 'important update' lay HID data entry error KB911895 filter. -What it means and how to fix it? I use an Acer Aspire One laptop. The only device I have attached a wireless microsoft mouse. Can someone help me?

  Hi simplysue,

  Please contact the Microsoft answers Forum.

  Follow these steps and then try to install the update.

  1. go to the location: c:\windows\system\drivers\
  2. search for and rename the file wdf01000.sys wdf01000.old
  3. restart the computer.

  If this does not work, follow these steps:

  Step 1: Reset windows update components

  How to reset the Windows Update components?
  http://support.Microsoft.com/kb/971058

  Step 2: Disable the security software and allow it, once the diagnosis made.
  

  I hope that helps!

  Thank you and best regards,
  Abdelouahab

  Microsoft Answers Support Engineer

• Windows Vista SP2, random BSOD with error checking code 0 x 19

  Hi all

  I have seemingly random crashes on my old laptop 3 years recently - BSOD with error checking code 0 x 0000019 (0x00000020, 0xe92f4780, 0xe92f48d0, 0x0a2a0440), and BlueScreenView says that accidents are caused by ntkrnlpa.exe and Ntfs.sys. I have absolutely no idea why it happened--unusual does update, none of the material changes & software installations. The system hangs especially after maybe one or two days after starting with some sleep & wake ups inbetween and the only accidents while there are prominent running shows - namely, all the accidents that happened while I was running Firefox. Seconds before the BSoD (shell & all) system simply freezes and does not respond to ctrl + alt + delete, but is still running (as indicated by the fact that once, I forced a power off and after that restart the event log indicates the previous stop at was not planned), then watch the usual BSoD screen.

  After doing some googling, I began to suspect that this should be a memory or a hard drive problem, or maybe an overheating causing the two since he not there no significant change of software on my computer recently again issues just appeared without reason. So I cleaned my laptop fan and the heatsink and ensured that the hot air can leave the chassis without being blocked, did some checking of memory with memory auditing Windows - no problems in 5 innings and ran chkdsk on my system partition with all available options - perfectly normal, but the chkdsk has acted quite strangely that check all took about 30 seconds and no normal as the ID information of partition, size etc. that should be there never appeared; is this a normal behavior? or something is wrong with my chkdsk?

  I'm still (lol) impatiently waiting for the next crash, not sure whether the problem is still there or not. Meanwhile could you please help me understand what is the problem with my system?

  It seems that the disc is the most likely cause. If it is intermittent, it may be difficult to diagnose.

  The manufacturer of the laptop provides any diagnosis?  Several manufacturers have a key at startup to access the diagnostics.

  CHKDSK should last several minutes. There is information about the different ways to run chkdsk here:

  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  You can try this disc test program:

  http://www.Seagate.com/www/en-us/support/downloads/SeaTools/

  If the version of WIndows does not find anything. Try to use the version BACK from a CD.

• Elements of 14 updates fail even with firewall disabled?

  Just bought and installed 14 elements but updates fail even with firewall disabled? The failure screen gives an error log link, but there is nothing there

  Troubleshoot installation | Photoshop Elements, Elements first. Windows

  Nancy O.

• Windows Powershell 2.0 and WinRM 2.0 for Windows Vista (KB968930) update - fail with the error 800b0100 Code

  Original title: several installation update of Windows Powershell 2.0 and WinRM 2.0 for Windows Vista (KB968930) but fails with the error 800b0100 - tried Code recommended fixed but nothing works - any ideas? Alan R

  Installer standalone and patches already installed - laptop Medion used - all other updates loaded ok - also tried PC Tuneup of Maestro.

  Hi Alan,

  Thank you for visiting Microsoft Community.

  To resolve the problem with the installation of the updates, follow these methods:

  Method 1:

  See the article and check if that helps:

  Error 0x800B0100 when you try to install updates for Windows or Microsoft Updates

  Method 2:

  Important: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

  For more information about how to back up the registry, see the link:

  Back up the registry

  http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

  I suggest that you follow the steps described in the article and try to reset Windows Update components:

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  I hope this helps. If you have additional questions on the computer, please ask your question about Windows and we will be happy to help you.

• (KB2378111, 12.0 MB, published 12/10/10) for Windows Vista security update failed with error 800b0100.

  Update of security (KB2378111, 12.0 MB, published 12/10/10) for Win Vista failed with the error 800b0100. Failure of several attempts, power, played external parser M.S., downloaded System Update Readiness Tool, saved the file on the desktop to install proxy server disabled by bike. Nothing has worked.

  Start a help tickethttp://support.microsoft.com/common/international.aspx?rdpath=1&gprid=9860>

  See the section "How to get help" of http://support.microsoft.com/kb/2378111

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  Or you can...

  Start a free Windows Update support incident email request:https://support.microsoft.com/oas/default.aspx?gprid=6527

  Buying to meet problems installing Microsoft security updates also can visit the following page for assistance:https://consumersecuritysupport.microsoft.com/

  OPTION has:

  • 1. open IE 32-bit (only) to https://consumersecuritysupport.microsoft.com/

    2. click on security updates aren't installed properly

    3. on the resulting page, click CONTINUE

    4. Select an appropriate country and language, and then click CONTINUE

    5. click on the option support by PHONE or email.

    OPTION B:

    Start an email from Windows Update support incident request for free

    https://support.Microsoft.com/OAS/default.aspx?Gprid=6527

  For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site:http://support.microsoft.com/common/international.aspx