Availability of platforms on HQ Dashboard does not show the correct values

Hello

on my dashboard HQ, I have summarized the availability of all platforms, and in some moments, when the report is refreshing, he said that some platforms are not available (I got a red image). But a few minutes latter all platforms are still green, and in the platforms report that says that they are not available, there no red dot in the last 8 hours, which means that it is available all the time. Why this is happening and is there a solution for this problem? Hyperic version is 4.1.2. Sorry because of my English.

Thank you.

Hello

Although I can't be sure without more information, it seems if you have a time issue between the agents and the server, the agent is overloaded or the server is overloaded and not metric treatment fast enough.

Would you be able to share a copy of your report on the health of HQ? You can get it by going to Administration-> HQ health and then clicking on the "print" button in the center of a screen. To generate a report which will contain diagnostic information.

Tags: VMware

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