b8e88bb4

My HP psc 750 printer will print documents but no pictures. It shows error b8e88bb4 on the screen of the printer. Photo shows "error" in the queue for the printer. I tried to make a reflection of system restore is a Windows Update. No luck. Printer has worked for print photos prior to the restoration. Also, my other printer is doing the same thing, is not a printer issue... I think so? Help

Hi Goingcrazy64,

Welcome to the Microsoft Vista answers Forum!

To help you, I would need some information:

What is the file extension of the pictures that you cannot print?

Step 1:

You can uninstall the printer driver and then reinstall them using and check if it works.

Step 2:

Check if the print spooler service is running correctly.

To do this, type services.msc in the start search box and press ENTER. In the services window check if the print spooler service is started and automatic.

Step 3:

Copy the photo into a pad of Microsoft Word and then try to print the photo.

Step 4:

Perform a scan of the System File Checker [SFC] on the computer that will replace the missing or corrupted files.

To do this, follow the steps below:

1. click on the Start button

2. on the Start Menu, click all programs followed by accessories

3. in the menu accessories, right-click on command line option

4. in the drop-down menu that appears, click the "Run as Administrator" option

5. If you have the User Account Control (UAC) enabled, you will be asked permission before the opening of the command line. You simply press the button continue if you are the administrator or insert password etc.

6. in the command prompt window, type: sfc/scannow , and then press enter

7. a message is displayed to indicate that "the analysis of the system will start.

8. be patient because the analysis may take some time

9. If all the files need replace SFC will replace them. You may be asked to insert your Vista DVD for this process to continue

10. If all goes although you should, after the analysis, see the following message "Windows resource protection not found any breach of integrity.

11. once the scan is finished, close the command prompt window, restart the computer and check.

For more information, see the link below:

How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

http://support.Microsoft.com/kb/936212

Hope this information is useful.
Let me know if it worked.
All the best!

Joel S
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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