bad image error message

In a first time, everytime I open a program, the popup error message would be unfortunately I can't tell you exactly what he said because my laptop wont even startup in windows just a black screen with a cursor blinking, what happened 4 laptop computers on this network and it really makes me crazy HELP!

Hi jennifercarroll,

  1. Did you the latest changes on the computer?
  2. When was the last time it was working fine?
  3. You have security software installed on the laptop?
  4. You receive an error while restarting the computer?

Method 1

Check if the problem persists in the last good known Configuration and safe mode.

How to start your computer by using last good known Windows XP Configuration

http://support.Microsoft.com/kb/307852

A description of the options to start in Windows XP Mode

http://support.Microsoft.com/kb/315222

Method 2

If the problem persists in the last good known Configuration and safe mode, then try the steps mentioned below and check if that helps.

(a) press CTRL ALT Delete and the Task Manager will be displayed.

(b) go to the process tab

(c) right click on "explorer.exe".

(d) select "complete the process".

(e) left click on file in the menu bar

(f) select "new task".

(g) type 'explore' in the window that appears, and then press enter

If the above steps fails, then disconnect all portable computers on the network and check if the problem persists.

Tags: Windows

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