battery does not charge for the first time use

Hi all

Recently I bought HP pavilion 15 laptop. I kept it on the pricing of these last two days but the battery won't charge. When I check on power icon it says plugged in, load. Please help me in how I get it my fully charged battery.

Thanks in advance for your help

Hi ashluvuall,

From what you described, it may be a bad battery or power cord.

Please look back to where you bought the product and replaced it because it is under warranty.

Don't waste time trying to fix it because it may be a hardware problem.

I hope this helps!

Tags: Notebooks

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