Batterynot of load on Asus laptop
My battery on my NEW Asus laptop charge no more when I plug in the power cord. Drained laptop battery and only works when it is plugged in the power cord. Why is he not charge battery?
Hi Barberlla
Have you tried to connect another plug and checked if he is in charge? If this isn't the case, please check.
If it will not load try this step:
Asus has as a tool in the BIOS battery recalibration, press F2 and go into bios when you start it and go to the power-> start Battery Recalibration. I suggest you to contact Asus to help you in this process.
IMPORTANT: Settings changes to the BIOS/complementary metal-oxide semiconductor (CMOS) can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.
Also contact ASUS: http://support.asus.com/
After back and let us know if it helped to solve your problem.
Thank you and best regards,
R uma - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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Concerning
computer name: ICRASHEVERYWEEK
Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
Windows dir: C:\Windows
Material: N61Ja, ASUSTeK Computer Inc..
CPU: GenuineIntel Intel (r) Core i5 CPU M 430 @ 2.27 GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4140355584 total
VM: 2147352576, free: 1929850880--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------Crash dump directory: C:\Windows\Minidump
Dumps are enabled on your computer.
Friday, November 7, 2014 22:01:49 this computer crashed
crash dump file: C:\Windows\Minidump\110714-44912-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt + 0x5996A0)
Bug check code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF80003BF56A0, 0xFFFFF880035AEE88, 0xFFFFF880035AE6E0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
Description: NT Kernel System &
Bug control description: This indicates that a system thread threw an exception who did not catch the error handler.
This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.Friday, November 7, 2014 22:01:49 this computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt! KeBugCheckEx + 0x0)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF80003BF56A0, 0xFFFFF880035AEE88, 0xFFFFF880035AE6E0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug control description: this bug check indicates that a system thread threw an exception that the error handler did not.
The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.Friday, November 7, 2014 18:29:29 GMT crashed your computer
crash dump file: C:\Windows\Minidump\110714-17737-01.dmp
This was probably caused by the following module: athrx.sys (athrx + 0x1C4F76)
Bug check code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF88005E67F76, 0xFFFFF880035A7438, 0xFFFFF880035A6C90)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\athrx.sys
product: Atheros CB42/CB43/MB42/MB43 network card driver
company: Atheros Communications, Inc.
Description: Atheros Extensible wireless device driver
Bug control description: This indicates that a system thread threw an exception who did not catch the error handler.
This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third-party driver has been identified as the likely cause of the system error. It is suggested that you search for an update the following driver: athrx.sys (pilot device wireless Atheros Extensible, Atheros Communications, Inc.).
Google search: Atheros Communications, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_MFriday, November 7, 2014 18:27:43 GMT crashed your computer
crash dump file: C:\Windows\Minidump\110714-14570-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag + 0x1421E5)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88005B4A1E5, 0xFFFFF88003E795E0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: ATI Technologies Inc.
Description: ATI Radeon driver in Kernel Mode
Bug control description: This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.
This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third-party driver has been identified as the likely cause of the system error. It is suggested that you search for an update the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
Google search: ATI Technologies Inc. SYSTEM_SERVICE_EXCEPTIONFriday, November 7, 2014 6:26:57 PM GMT crashed your computer
crash dump file: C:\Windows\Minidump\110714-15194-01.dmp
This was probably caused by the following module: atikmdag.sys (0xFFFFF88005B20B5B)
Verification of error code: 0 x 50 (0x0, 0xFFFFF88005B20B5B, 0xFFFFF8A0024CF000, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: ATI Technologies Inc.
Description: ATI Radeon driver in Kernel Mode
Bug control description: This indicates that invalid system memory was referenced.
This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third-party driver has been identified as the likely cause of the system error. It is suggested that you search for an update the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
Google search: ATI Technologies Inc. PAGE_FAULT_IN_NONPAGED_AREAFriday, November 7, 2014 17:57:41 CEST your computer crashed
crash dump file: C:\Windows\Minidump\110714-49280-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag + 0x899D90)
Bugcheck code: 0xBE (0x12F9A6860, 0xFFFFF880035BC560, 0xFFFFF880062ACD90, 0xE)
Error: ATTEMPTED_WRITE_TO_READONLY_MEMORY
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: ATI Technologies Inc.
Description: ATI Radeon driver in Kernel Mode
Bug control description: sounds if a driver attempts to write to a memory segment read-only.
This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third-party driver has been identified as the likely cause of the system error. It is suggested that you search for an update the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
Google search: ATI Technologies Inc. ATTEMPTED_WRITE_TO_READONLY_MEMORYFriday, November 7, 2014 17:55:49 this computer crashed
crash dump file: C:\Windows\Minidump\110714-16692-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000395AA49, 0xFFFFF8800AB310C0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
Description: NT Kernel System &
Bug control description: This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.
This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.Saturday, November 1, 2014 8:24:12 PM GMT crashed your computer
crash dump file: C:\Windows\Minidump\110114-17550-01.dmp
This was probably caused by the following module: rdyboost.sys (rdyboost + 0x2C476)
Bug check code: 0x1000007E (0x0, 0xFFFFF880035248B8, 0xFFFFFFFFC0000005, 0xFFFFF88003524110)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\rdyboost.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
Description: driver for ReadyBoost
Bug control description: This indicates that a system thread threw an exception who did not catch the error handler.
This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
The accident took place in a standard Microsoft module. Your system configuration is perhaps incorrect. Maybe this problem is caused by another driver on your system which cannot be identified at this time.Saturday, November 1, 2014 8:22:52 CEST your computer crashed
crash dump file: C:\Windows\Minidump\110114-18142-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt + 0x75B90)
Bugcheck code: 0x1E (0x0, 0x0, 0x0 0 x 0)
Error: "KMODE_EXCEPTION_NOT_HANDLED"
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
Description: NT Kernel System &
Bug control description: This indicates that a kernel-mode program generated an exception which did not catch the error handler.
This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.Wednesday, October 15, 2014 9:09:56 CEST your computer crashed
crash dump file: C:\Windows\Minidump\101514-50856-01.dmp
This was probably caused by the following module: athrx.sys (athrx + 0xF9D77)
Bug check code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF880051BED77, 0xFFFFF880033A7708, 0xFFFFF880033A6F60)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\athrx.sys
product: Atheros CB42/CB43/MB42/MB43 network card driver
company: Atheros Communications, Inc.
Description: Atheros Extensible wireless device driver
Bug control description: This indicates that a system thread threw an exception who did not catch the error handler.
This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third-party driver has been identified as the likely cause of the system error. It is suggested that you search for an update the following driver: athrx.sys (pilot device wireless Atheros Extensible, Atheros Communications, Inc.).
Google search: Atheros Communications, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------13 dumps were found and analysed. Only 10 are included in this report. 2 third party drivers have been identified to be the cause of breakdowns of the system on your computer. It is strongly recommended that you check the updates for these drivers on their corporate Web sites. Click on the links below to search with Google for updates these drivers:
athrx.sys (Atheros Extensible, Atheros Communications, Inc. wireless device driver.)
atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.)If no updates for these drivers is available, try searching with Google on the names of these drivers in combination errors that have been reported for these drivers and include the brand name and model of your computer as well in the query. This often gives interesting results of the discussions of the users who have similar problems.
Read the WARNINGS GENERAL topic for troubleshooting failures of the system for more information.
Note that it is not always possible to say with certainty whether a reported driver is in fact responsible for crash your system or cause is in another module. However, it is suggested that you look for updates for the products that these drivers belong to and regularly visit Windows Update or activate the automatic updates for Windows. In case a piece of defective material is originally wrong, a Google search on the errors of control of bug with the name of the model and brand of your computer can help you to deepen this review.
Analysis of Dump 1Crash
--------------------------------------------------------------------------------Crash dump directory: C:\Windows\Minidump
Dumps are enabled on your computer.
Monday, October 13, 2014 5:41:45 PM GMT crashed your computer
crash dump file: C:\Windows\Minidump\101314-17004-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt + 0x75B90)
Verification of error code: 0 x 17 (0x0, 0x0, 0x0 0 x 0)
Error: CID_HANDLE_DELETION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
Description: NT Kernel System &
Bug control description: this bug control appears very rarely.
The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.Monday, October 13, 2014 5:41:45 PM GMT crashed your computer
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt! KeBugCheck + 0x0)
Verification of error code: 0 x 17 (0x0, 0x0, 0x0 0 x 0)
Error: CID_HANDLE_DELETION
Bug control description: this bug control appears very rarely.
The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.Monday, October 13, 2014 12:15:52 CEST your computer crashed
crash dump file: C:\Windows\Minidump\101314-17784-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt + 0x2EDF95)
Bug check code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF80003145F95, 0xFFFFF88004650448, 0xFFFFF8800464FCA0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
Description: NT Kernel System &
Bug control description: This indicates that a system thread threw an exception who did not catch the error handler.
This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.Monday, October 13, 2014 11:09:34 AM GMT crashed your computer
crash dump file: C:\Windows\Minidump\101314-14320-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
Bugcheck code: 0xA (28, 0 x 2, 0 x 0 x 0, 0xFFFFF80002F21D80)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
Description: NT Kernel System &
Bug control description: This indicates that Microsoft Windows or a driver in mode accessed kernel memory paged at DISPATCH_LEVEL level or above.
This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.Monday, October 13, 2014 2:53:45 AM GMT crashed your computer
crash dump file: C:\Windows\Minidump\101314-46987-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
Bugcheck code: 0x3B (0xC0000005, 0x0, 0x0, 0xFFFFF88002DA2910)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
Description: NT Kernel System &
Bug control description: This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.
This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.Sunday, September 28, 2014 17:57:12 CEST your computer crashed
crash dump file: C:\Windows\Minidump\092814-16926-01.dmp
This was probably caused by the following module: dxgmms1.sys (dxgmms1 + 0xC0A1)
Bugcheck code: 0x1E (0x0, 0x0, 0x0 0 x 0)
Error: "KMODE_EXCEPTION_NOT_HANDLED"
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
Description: DirectX Graphics MMS
Bug control description: This indicates that a kernel-mode program generated an exception which did not catch the error handler.
This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
The accident took place in a standard Microsoft module. Your system configuration is perhaps incorrect. Maybe this problem is caused by another driver on your system which cannot be identified at this time.
Google search: Microsoft Corporation KMODE_EXCEPTION_NOT_HANDLEDMonday, September 22, 2014 6:50:05 PM GMT crashed your computer
crash dump file: C:\Windows\Minidump\092214-42525-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
Bugcheck code: 0x1A (0xFFFFF780C0000000, 0x1DEE, 0 x 5003, 0x420700003BD8)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
Description: NT Kernel System &
Bug control description: This indicates that an error occurred serious memory management.
This could be a case of corruption of memory. The corruption of memory more often happens because of software errors in the defective drivers buggy, not because of RAM modules.
The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------7 dumps were found and analysed. A third-party driver has been designated to be the cause of breakdowns of the system on your computer. It is strongly recommended that you check the updates for these drivers on their corporate Web sites. Click on the links below to search with Google for updates these drivers:
dxgmms1.sys (DirectX Graphics MMS, Microsoft Corporation)
If no updates for these drivers is available, try searching with Google on the names of these drivers in combination errors that have been reported for these drivers and include the brand name and model of your computer as well in the query. This often gives interesting results of the discussions of the users who have similar problems.
Read the WARNINGS GENERAL topic for troubleshooting failures of the system for more information.
Note that it is not always possible to say with certainty whether a reported driver is in fact responsible for crash your system or cause is in another module. However, it is suggested that you look for updates for the products that these drivers belong to and regularly visit Windows Update or activate the automatic updates for Windows. In case a piece of defective material is originally wrong, a Google search on the errors of control of bug with the name of the model and brand of your computer can help you to deepen this review.
PC! PK
These two were related to the material. Specifically of the RAM. Please run memtest
-
I can install Windows 7 on a new asus laptop K450JN
Hello
I'll buy the new asus laptop
but I want to use win7
I saw in a store a win7 license
can I activate it? It s not expired?
Thank all
Olivier
Hello
With this laptop model K450JN, Asus not considered support Windows 7 on it or provide any Windows 7 drivers for it.
Here is a link to this model:
http://www.ASUS.com/supportonly/K450JN/HelpDesk_Download/
Drivers and tools only 8.1 Windows 64-bit operating system is supported.
You cannot use Windows 7 on it using a pure install replace/remove Windows 8.1 or in dual-boot Windows 7 with Windows 8.1.
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If you want Windows 7, choose another model of laptop to buy and always make sure that the manufacturer of the laptop has Windows 7 drivers available for it
See you soon.
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I forgot the password and can't get into my asus laptop with windows 7
Hi my daughter has changed his password for his computer windows 7 Asus laptop and forgot the password. We have tried everything we can think and cannot access the laptop making it useless and it is only 2 years old. Needless to say, I'm very frustrated, please can someone help. I thank in advance.
Hi Melanie
Unfortunately, beyond the information already posted in this thread, we can not help you. Please review the following policies for these forums and Microsoft.
Answers support Community strategy of password.
Keep secure passwords - Microsoft strategy on move the passwords:
http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/keeping-passwords-secure-Microsoft-policy-on/39f56ef0-5d68-41AD-9daa-6e6019c25d37Microsoft's strategy concerning lost or forgotten passwords:
http://support.Microsoft.com/kb/189126/en-usI recommend the Geek Squad, find an independent computer repair workshop.
Concerning
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Unable to get the touchpad disabled on my Asus laptop
No way to disable the touchpad on my Asus laptop.
My asus is the model #K52FHello
My first thought is that the best place to look is with Asus themselves. Every time when dealing with a piece of built in material on a laptop computer, the manufacturer is the bast place to search for answers.
I think you should update the drivers on the computer. Here's the link to those.
http://www.ASUS.com/notebooks/Versatile_Performance/K52F/#download
It is likely that the driver for the mouse pad does not work properly. Please download the drivers and display the results.Also, don't forget that there should be a way to "permanently" to disable the touchpad from the computer's BIOS menu. This will ensure that the touchpad is still disabled, unless you go back into the BIOS and turn it back on.
Normally you get the BIOS to boot the system upward. A message should illuminate saying press F8 Safe Mode F9 for BIOS or something very similar. Again, it is a better thing for ASUS to answer and guide you if you get stuck.
I hope this helps! Please post back with the results!
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Hi, when I change my wallpaper or display the taskbar then restarted windows 7 (asus laptop) taskbar autohide, and change wallpaper unwelcom why I don't
Hello
This who exactly are you referring to when you say "change unwelcom why I do?"
If the taskbar is hidden, point to where you saw last it show again. If you don't remember where you saw it, try pointing to the bottom of the screen first, then to the sides or top of the desktop, if necessary. You may need to move the pointer almost off the desktop computer to show the taskbar.
You can check the status of the question in a new user account:
Step 1: Create a new user account.
http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account
Step 2: If the problem does not persist in the new user account, then you can try to copy the files from the existing to the new user account profile.
Difficulty of a damaged user profile
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile
Please after return of the State of the question.
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