Batterynot of load on Asus laptop

My battery on my NEW Asus laptop charge no more when I plug in the power cord. Drained laptop battery and only works when it is plugged in the power cord. Why is he not charge battery?

Hi Barberlla

Have you tried to connect another plug and checked if he is in charge? If this isn't the case, please check.

If it will not load try this step:

Asus has as a tool in the BIOS battery recalibration, press F2 and go into bios when you start it and go to the power-> start Battery Recalibration. I suggest you to contact Asus to help you in this process.

IMPORTANT: Settings changes to the BIOS/complementary metal-oxide semiconductor (CMOS) can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

Also contact ASUS: http://support.asus.com/

After back and let us know if it helped to solve your problem.

Thank you and best regards,

R uma - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    Crash dump directory: C:\Windows\Minidump

    Dumps are enabled on your computer.

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    Description: Atheros Extensible wireless device driver
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    crash dump file: C:\Windows\Minidump\110714-14570-01.dmp
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    crash dump file: C:\Windows\Minidump\110714-15194-01.dmp
    This was probably caused by the following module: atikmdag.sys (0xFFFFF88005B20B5B)
    Verification of error code: 0 x 50 (0x0, 0xFFFFF88005B20B5B, 0xFFFFF8A0024CF000, 0x0)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
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    product: ATI Radeon Family
    company: ATI Technologies Inc.
    Description: ATI Radeon driver in Kernel Mode
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    Friday, November 7, 2014 17:57:41 CEST your computer crashed
    crash dump file: C:\Windows\Minidump\110714-49280-01.dmp
    This was probably caused by the following module: atikmdag.sys (atikmdag + 0x899D90)
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    company: ATI Technologies Inc.
    Description: ATI Radeon driver in Kernel Mode
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    A third-party driver has been identified as the likely cause of the system error. It is suggested that you search for an update the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.).
    Google search: ATI Technologies Inc. ATTEMPTED_WRITE_TO_READONLY_MEMORY

    Friday, November 7, 2014 17:55:49 this computer crashed
    crash dump file: C:\Windows\Minidump\110714-16692-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000395AA49, 0xFFFFF8800AB310C0, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Saturday, November 1, 2014 8:24:12 PM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\110114-17550-01.dmp
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    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\drivers\rdyboost.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: driver for ReadyBoost
    Bug control description: This indicates that a system thread threw an exception who did not catch the error handler.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in a standard Microsoft module. Your system configuration is perhaps incorrect. Maybe this problem is caused by another driver on your system which cannot be identified at this time.

    Saturday, November 1, 2014 8:22:52 CEST your computer crashed
    crash dump file: C:\Windows\Minidump\110114-18142-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75B90)
    Bugcheck code: 0x1E (0x0, 0x0, 0x0 0 x 0)
    Error: "KMODE_EXCEPTION_NOT_HANDLED"
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that a kernel-mode program generated an exception which did not catch the error handler.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Wednesday, October 15, 2014 9:09:56 CEST your computer crashed
    crash dump file: C:\Windows\Minidump\101514-50856-01.dmp
    This was probably caused by the following module: athrx.sys (athrx + 0xF9D77)
    Bug check code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF880051BED77, 0xFFFFF880033A7708, 0xFFFFF880033A6F60)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\drivers\athrx.sys
    product: Atheros CB42/CB43/MB42/MB43 network card driver
    company: Atheros Communications, Inc.
    Description: Atheros Extensible wireless device driver
    Bug control description: This indicates that a system thread threw an exception who did not catch the error handler.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third-party driver has been identified as the likely cause of the system error. It is suggested that you search for an update the following driver: athrx.sys (pilot device wireless Atheros Extensible, Atheros Communications, Inc.).
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    --------------------------------------------------------------------------------
    Conclusion
    --------------------------------------------------------------------------------

    13 dumps were found and analysed. Only 10 are included in this report. 2 third party drivers have been identified to be the cause of breakdowns of the system on your computer. It is strongly recommended that you check the updates for these drivers on their corporate Web sites. Click on the links below to search with Google for updates these drivers:

    athrx.sys (Atheros Extensible, Atheros Communications, Inc. wireless device driver.)
    atikmdag.sys (ATI Radeon Kernel Mode Driver, ATI Technologies Inc.)

    If no updates for these drivers is available, try searching with Google on the names of these drivers in combination errors that have been reported for these drivers and include the brand name and model of your computer as well in the query. This often gives interesting results of the discussions of the users who have similar problems.

    Read the WARNINGS GENERAL topic for troubleshooting failures of the system for more information.

    Note that it is not always possible to say with certainty whether a reported driver is in fact responsible for crash your system or cause is in another module. However, it is suggested that you look for updates for the products that these drivers belong to and regularly visit Windows Update or activate the automatic updates for Windows. In case a piece of defective material is originally wrong, a Google search on the errors of control of bug with the name of the model and brand of your computer can help you to deepen this review.

    Analysis of Dump 1Crash
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    Crash dump directory: C:\Windows\Minidump

    Dumps are enabled on your computer.

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    Verification of error code: 0 x 17 (0x0, 0x0, 0x0 0 x 0)
    Error: CID_HANDLE_DELETION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: this bug control appears very rarely.
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    Monday, October 13, 2014 5:41:45 PM GMT crashed your computer
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt! KeBugCheck + 0x0)
    Verification of error code: 0 x 17 (0x0, 0x0, 0x0 0 x 0)
    Error: CID_HANDLE_DELETION
    Bug control description: this bug control appears very rarely.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

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    crash dump file: C:\Windows\Minidump\101314-17784-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x2EDF95)
    Bug check code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF80003145F95, 0xFFFFF88004650448, 0xFFFFF8800464FCA0)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that a system thread threw an exception who did not catch the error handler.
    This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

    Monday, October 13, 2014 11:09:34 AM GMT crashed your computer
    crash dump file: C:\Windows\Minidump\101314-14320-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
    Bugcheck code: 0xA (28, 0 x 2, 0 x 0 x 0, 0xFFFFF80002F21D80)
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    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that Microsoft Windows or a driver in mode accessed kernel memory paged at DISPATCH_LEVEL level or above.
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    crash dump file: C:\Windows\Minidump\101314-46987-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt + 0x75BC0)
    Bugcheck code: 0x3B (0xC0000005, 0x0, 0x0, 0xFFFFF88002DA2910)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\ntoskrnl.exe
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    company: Microsoft Corporation
    Description: NT Kernel System &
    Bug control description: This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.
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    --------------------------------------------------------------------------------
    Conclusion
    --------------------------------------------------------------------------------

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    PC! PK

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