BBM BBM updated to the latest version, now disappeared from device
Hello
Today my mom updated the bbm application on his blackberry to the latest version (device: Torch 9810). However, after the update later, the application icon is totally absent, bbm in contacts field disappeared; In short, bbm seems to be made from his phone. However, app World, the app said that it is still installed and, to his knowledge, there is no option to remove the application; She has uninstalled the applications before, and it seems that she is unable to remove his phone bbm at the moment. She has restarted her phone after installing the update and restarted since his phone twice in an attempt to restore the icon.
Is this a known problem, and is it possible to fix this?
Thank you for any assistance you can give.
Two things,
Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so. Now, see BBM is usable.
If this is not the case, press on and hold down the key of menu about 2-3 seconds to the pop-up window of the Ribbon App on the screen. You see the BBM icon it and can click you on and use BBM from there?
Tags: BBM
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