BBM cannot uninstall my BBM

Please, I have updated my software of BB, but on the opening of my BBM, it didn't restore my contacts and channels after having tried everything & does not I DELETED the BBM. So I can install a new but in AppWorld still show installed BBM. In the menu there is nothing like that 'delete' or uninstallation. I tried the application management too BBM is there but no option to remove it. Help, please. I use BB 9780. 4 "BOLD"

I would like to be sure I understand. Did you delete BBM on the device of the unit? BBM is not installed on the device now?

If BBM was deleted and is not present on the device and the problem is that the BlackBerry World reflects not who then clear the cache of BlackBerry World. http://www.BlackBerry.com/BTSC/KB24714

Tags: BBM

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