BBM7 smartphones blackBerry is unable to send voice notes, and voice chat cannot hear or speak

BlackBerry Torch 9810

OS version: 7.1.0.267

BBM v 7.0.0.126

had a voice note issues since I upgraded my bold 9810 9700 for the torch

I can receive voice notes but must close bbm to listen to them, and when I goto record a voice note, I can't stop him from recording, and it will not send...

and I think that it may also be causeing problems with my voice chat on bbm...

my friend has the same exact phone, but it works for her, I mean, the voice note works, we tried the voice chat today, and we can connect, but I do not hear each other

What can I do to fix this

Hey I ended up doing a full cleaning and reinstall... it seems to have helped with the voice chat... It works now... not sure about sending voice messages yet... but works at least it now... thx for the help

Tags: BlackBerry Smartphones

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