BEFSR41 works, but Setup does not load

Hi all

Weird problem.

I have two PC hooked up to the same router, a BEFSR41. Both connect to internet just fine. You can access the page of configuration/admin to the router fine. On the other, however, the router asks you a user name and p/w, but the configuration screen never loads. I get the message "Loading" eternal, but it never gets there.

Attempted fixes:

Factory reset

Firmware update

Reinstall the NETWORK card

Pass the CAT5 cable

Switch port

Cycle of modem, router and power PC

Disable the firewall and AV

Tried two different browsers

I am writing to the PC with the question, while there are of course traffic and communication with the router. And I'll say it again, I get to the login screen every time. She accepts the ID and p/o, but the configuration page itself does NOT load. If I walk through the room and the connection on the 2nd PC, it works very well and I can't acess all the configuration screens.

It's seriously making me crazy. Any help would be appreciated.

Thank you!

He solved. I do not fully understand, but I solved it. I'm frustrated and began uninstalling things rather than simply of deactivation.

Problem was the AVG Anti-Virus Free Edition, v9.0.698.

Open the AVG user interface, opening the shield component reside, then uncheck "Active resident shield", receive you a Windows warning that no anti-virus is active, as well as the red shield icon indicating a security problem. Windows Security Center, then opening and inspection of field Virus protection indicates that "AVG Anti-Virus Free signals that she is not".

With this in mind, I was confident yesterday, since AVG told me I had turned off, since I had actually turned off.

Evil.

A background activity must remain on even when AVG tells Windows that it's off, because uninstall AVG has allowed me to access the router configuration page immediately.

I have reinstalled AVG after confirming that the Linksys configuration page was now available with IE8, FF 3.5.5 and Chrome (it was). Settings by default after reinstall caused the problem to return: router request and accept p/w, but configuration page does not load. Then I started to turn off specific components of AVG from the user interface.

Was of the AVG Active Surf-Shield, which lies beneath the LinkScanner component. Deactivation of Surf-Shield allowed me to immediately access the router configuration page. The problem and the solution are both reproducible by checking and unchecking this box a only.

Stay two free ends (which frankly, I don't like enough about to mess with):

(1) why doesn't AVG, and therefore Windows, report itself disabled when in fact, some elements of it remain active? The inability to really (and ideally) disbable the program without uninstalling all difficult troubleshooting.

(2) why is the 2nd PC on the same network can access the router configuration screen, even with AVG Surf-Shield active and running? The only difference is that the PC with the problem solved now rolls AVG Anti-Virus Free Edition v9.0.698 and the PC that never had a problem running v8.5.425. It's curious because both computers have the same version of the virus database and the same version of LinkScanner (145). Remember that this is a component of LinkScanner causing the problem, so that both computers have the same version of LinkScanner is particularly weird.

Thanks for the replies. I saw this question on several message board posts over the past two days, and I hope that this correction is useful to other owners of Linksys.

Best,

Krin

Tags: Linksys Routers

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