Being told to renew the creative cloud subscription but no options are available?
I have adobe Creative Cloud by AAU and now I thought I have to renew my subscription. The problem is that when I go on my Adobe ID page to do this, there is no option because of the "scheduled maintenance". I have work I need to do this weekend, but can't now because of this situation.
Hello
Please see CC help | 'Renew your membership' window appears when you launch an application Cloud Creative
Hope that helps!
Kind regards
Sheena
Tags: Adobe
Similar Questions
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I've already paid the creative cloud subscription, but I don't know where to download the Adobe application.
Hello
Please refer to the help documents below to download the application Adobe CC:
Download, install, update or uninstall applications
Kind regards
Sheena
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I am a student, I need to renew the creative cloud. I registered, but I did not buy a redemption code.
Hello
I see that you had a subscription to creative cloud under the same email you use with forums that has expired.
In order to renew its subscription, you will need to purchase a new subscription.
Please visit:-Creative Cloud price and membership plans | Adobe Creative Cloud
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registration for the creative cloud subscription >;?
Hello, I can not change my country during registration for the creative cloud subscription
Hello
This link might help: change the country associated with your Adobe ID
Kind regards
Sheena
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I really don't understand what is the problem. I restarted my computer, tried logging on and outside. I also tried to buy the creative cloud again, but he urged that I already have a subscription. So now I'm stuck and cannot open/use Muse?
I guess you two have two different issues.
@kylianw, you have a muse subscription indicated in your account?
@jrd, you have a subscription to lr/ps are unable to use lr and ps, correct?
so, if your two accounts show the subscriptions that are not reflected in your desktop cc application after the release, then using the same adobe id used to confirm your account, you
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Hello! I have to cancel my membership for the creative cloud plan but I find no different contact of live chat. I need TO cancel before March 22. Please help me!
This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription
-Start here https://forums.adobe.com/thread/1703848
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
-as well as two links that can provide more details, if the links above don't help
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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When I download the creative application of cloud and he finished it seems to be a bit of problem the app section, it says something like: the installation no longer works. You must uninstall and reinstall the creative cloud. But I already do that and it doesn't seem to change anything.
Hello
Please remove Creative Cloud app and Adobe Application manager using the-
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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I'm trying to download the trial version of InDesign, and before I could do that I had to improve my creative cloud. Once updated, my computer freaked out, acted like it was stop, then has not.
Now, I click on the creative cloud icon, but nothing appears. It runs, it will appear in the 'process' when I do the Task Manager, but in fact, nothing is displayed.
I seriously got creative cloud, ha.
Please refer to:
https://helpx.Adobe.com/creative-cloud/KB/troubleshoot-CC-installation-download.html
Concerning
Baudier
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Creative cloud subscription ended, CS6 requests are now launching. Help?
I left my creative cloud subscription end. I also have a valid installation of Adobe Creative Suite 6 Design & Web Premium programs on my computer. I can't launch the CS6 applications since the end of the subscription of the CC. When I try to launch the CS apps I get a screen 'renew your membership '.
My creative desktop application Cloud shows the CC and CS applications. Currently, I don't plan to renew my subscription to CC, but I like to keep the CC applications installed in case I need to renew the subscription of the CC in the future.
I'm mainly interested in using Photoshop, Illustrator, InDesign, bridge, and Acrobat Pro CS6 installing.
Does anyone know how to get applications CS6 to launch?
Hello artracer,
Please try this: click on the button 'Buy this software' (if available) and it should ask you to log in.
Enter your details and sign up at the back. If this does not resolve the problem, you need to uninstall
all your Apps CS6 first, then run the Adobe Creative cloud cleaning tool and reinstall your applications.
Best regards
Maurice
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CS6 bought does not when the creative cloud subscription is canceled.
Ive loaded the CS6 for my macbook. I already had a free trial of creative cloud and when I try to open CS6 I get a message of subscription must be renewed. I have a purchased copy of the CS6. This is a disc, but as I don't have a cd drive in my macbook I have downloaded from adobe and entered the serial number that has been verified.
I thought about it. I uninstalled again and made a clan creative cloud upward. I found the link through the forum search.
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renewing the creative cloud from free to paid membership
I received one year free creative cloud by attending Adobe Max in may 2013. Free subscription is in place in a few days and I entered my credit card information on my account. I want to pay in advance for 12 months instead of every month and when I click on the learn more tab and enter my password of account get a yellow box with "Oops!" Us has detected an error and did not not update your plan. "I tried to use firefox and safari browsers to upgrade my plan over the past days, but get the same message every time.
Hi Jodi
I think we need to let the plan renew at the monthly rate paid and can it then to the front plane released.
Otherwise, I can cancel the existing plan so you can sign up for a new plan may 4.
Please let me know how you want to proceed.
Kind regards
Bev
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Hi, I cancelled my subscription to the cloud creative adobe by cancelling on the Web page. But I (for my error) do this after canceling the automated billing of Paypal (after I saw that I had not already canceled and panic cancel).
Does anyone have an idea of how I would go about setting up the payment system once more so I can erase the money I have to pay?
Any help would be appreciated, soon.
DavidTo the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
I tried to change the region on my profile, but it still gives me the same error. How can I fix it?
contact Adobe staff to help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Downloaded the creative cloud app, but it will not install on my computer.
I downloaded the app creative cloud but it won't install on my computer. When I double click the program button and click RUN, my folder window flashes and then nothing happens. I tried to re download the app and save on my desktop - continues to be the same. I have also shut down my computer and left for a few days.
I'm working on a Windows 7 - do I have to upgrade my computer? I just want to download Indesign trial. Any suggestions?
Thank you
Uninstall anything cc which can be installed.
clean a http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer
Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud
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???
Hi Karp125521,
not those stolen money here. Orders may take up to 24 hours to process, so check at a later date.
If your subscription still not changed then please contact the Customer Care Team via this link:Kind regards
Maurice
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