Hello! I have to cancel my membership for the creative cloud plan but I find no different contact of live chat. I need TO cancel before March 22. Please help me!

Similar Questions

• Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay f

  Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay for it.

  Aileen,

  Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Kind regards

  Guinot

• Hello, I just pay for membership on the creative cloud adobe but when I download Muse I still can't use it because it does not recognize my membership.

  

  I really don't understand what is the problem. I restarted my computer, tried logging on and outside. I also tried to buy the creative cloud again, but he urged that I already have a subscription. So now I'm stuck and cannot open/use Muse?

  I guess you two have two different issues.

  @kylianw, you have a muse subscription indicated in your account?

  @jrd, you have a subscription to lr/ps are unable to use lr and ps, correct?

  so, if your two accounts show the subscriptions that are not reflected in your desktop cc application after the release, then using the same adobe id used to confirm your account, you

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• How long will I pay the membership for the creative cloud?

  .

  It depends on the type of subscription that you purchased.

  There are different schemes:

  • Annual commitment plan - paid monthly
  • Monthly package-
  • Annual prepaid
  • Student and Teacher Edition. Paid monthly.
  • Student and Teacher Edition. Annual prepaid.

  For more information, see the link below:

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

• I downloaded a one year membership on the creative cloud in last August. The hard drive on my computer just died and I had to have the computer destroyed hole. The creative cloud is no longer on my computer and I don't know how to re - download. I need

  I have a one year membership in the creative cloud. The computer, on which I had downloaded had a problem with the hard drive and that I must have wiped out whole computer. I now need help re - download the creative cloud.

  Download/install the desktop application, connect and install applications subscription.

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

  Creative cloud to desktop

  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Install, update, or uninstall applications

  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

• Can I cancel my membership of the creative cloud? I already have another

  Can I cancel my membership of the creative cloud? I already have another

  This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription

  -Start here https://forums.adobe.com/thread/1703848

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  -as well as two links that can provide more details, if the links above don't help

  -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

• I paid for to upgrade my membership to the creative cloud, but I still can't use it. It is telking me wiat 15 minutes, but he spent over 2 days

  I paid for to upgrade my membership to the creative cloud, but I still can't use it. It is telking me wiat 15 minutes, but he spent over 2 days

  Go to Adobe Creative Cloud

  Hello

  Please disconnect applications Adobe CC and exit Adobe CC.

  Reboot the machine and then connect to the application Adobe CC and launch applications.

  Hope that helps!

  Kind regards

  Sheena

• I want to assure you that my subscription to adobe for the creative cloud is not introduced to me and it is cancelled.

  I want to assure you that my subscription to adobe for the creative cloud is not introduced to me and it is cancelled.

  Hello

  The account shows will not apply and therefore there is no billing is made.

  For more information, please contact customer service.

  Kind regards.

  Sheena

• I pay for the creative cloud for the Photo, but applications still saying, I have to buy, and the trial is over

  I pay for the creative cloud for the Photo, but applications still saying, that I have to buy, and the time of the trial is over

  Iron,

  Please see this link:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• I get charged $74.95 per month for the creative cloud. I am trying to cancel it, but according to my adobe account info, I'm not on a plan. How is what happens? And how can I stop Adobe to credit my credit card each month?

  I get charged $74.95 per month for the creative cloud. I am trying to cancel it, but according to my adobe account info, I'm not on a plan. How is what happens? And how can I stop Adobe to credit my credit card each month?

  Kindly Contact customer you can also try: phone support | Orders, returns of trade.

  Let us know if you need assistance with this.

  Atul_Saini

• How can I get a monthly subscription for the creative cloud with the student discount?

  I am a student and am therefore eligible for the reduced student price but I don't want a yearly subscription. I need only really creative cloud for about 3-4 months, but the option to purchase at least seems available when purchasing as an individual. Apparently if I cancel a paid annual monthly for a year, I have to pay 50% of the price for the rest I'm not interested in the practice. How can I buy a subscription for only a few months at the student price?

  Lucas Mündel wrote:

  I need only really creative cloud for about 3-4 months, but the option to purchase at least seems available when purchasing as an individual.

  Fix. There is no option for month student price.

  Your choice:

  12 month student price $ 19.99/month = $240

  4 months $ 75 / month (individual regular) = $300

• I'm a bit confused. I registered for the creative cloud this morning. The installation process has worked well.  I did Download Photoshop CC 2015 but when I lunch the program - it's just the track version... I try to activate my Adobe ID, but the

  I'm a bit confused. I registered for the creative cloud this morning. The installation process has worked well.  I did Download Photoshop CC 2015 but when I lunch the program - it's just the track version... I try to activate my Adobe ID, but the pop-up window told me, that I'm not allowed to use this program. I also did the update of the CS6, but I paid for the update and I want to use the CC2015!  Someone in the community can help me? Thanks in advance!

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• registration for the creative cloud subscription >?

  Hello, I can not change my country during registration for the creative cloud subscription

  Hello

  This link might help: change the country associated with your Adobe ID

  Kind regards

  Sheena

• where should I enter the editor activation code for the creative cloud

  Where should I enter the editor activation code for the creative cloud?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hi my former region for the creative cloud was in Pakistan. Now living in Belgium, how to change the region? I can't upgrade my plan creative cloud?

  Hi my former region for the creative cloud was in Pakistan. Now living in Belgium, how to change the region? I can't upgrade my plan creative cloud?

  Hi Olivier,.

  Please see this link for help:

  FAQ: How can I change the country associated with my Adobe ID?