Best calls "Windows Help" Attorney call me to say I have a security problem on my PC and wants that I let him remote connect to solve this problem, it is legitimate?

The first few times we call I refused to listen to because it sounded wrong, but this time I heard him out and that's what they said. First, he was of the India, I think his accent and he said he was calling to inform me about a security problem with my PC, it is said to "Best Windows Help" and that my network was showing at its end with a red light indicating a problem. He had opened the Run command and type of command bar to display the observer of events and go to the newspapers of Win and click Applications, then he wanted me to scroll the Application events and see how many errors was there. Between 20 and 50 I said, he said oh yes you have a problem and that he could fix in a few minutes, then it puts me in a collaborator of his that says display the control bar run then type "Iexplore www.support.me" which led me to a "Logmein Rescue page to https://secure.logmeinrescue.com/Customer/Code.aspx. At this point, that he asked me to give him full access to my PC in which I said, "you're crazy, no way" and he said OK then your PC will freeze and crash and I said a few words very friendly back and hung up. They seem to call every month or two and it looks like the same guy. Is it a Con? Who is this company "best Windows Help and how are they finding me? They say the information they hold comes from Microsoft. My caller ID lists like V052409070106, phone # (202) 011 - 3341. What is everything. Also, my PC is not crash or freeze because I installed it 2 years ago. I am running Win 7 Pro with Microsoft Security Essentials and windows Firewall behind a Cisco router.

Scam.  They said that my computer was downloading malicious code and therefore transmit signals the error on their server.

They have a Web site, as afar as I can tell.  I asked the guy at the phone for his site.  He couldn't give me a Web site URL or couldn't pronounce correctly.  He was frustrated and hung up.  Scam.

Tags: Windows

Similar Questions

  • When activating my windows vista ultimate product, I get the response that the license key is already in use, let me know how to solve this problem?

    When activating my windows vista ultimate product, I get the response that the license key is already in use, let me know how to solve this problem?

    KiranS Hello,

    Judging by your post, it seems that Microsoft had technical problems when you tried to activate your copy of Vista by phone. Have you tried phoning the line Activation again?

    The normal procedure is that if the activation fails through the automated system, the call is transferred to a real person. It is the only available option if you get the error 'use existing product key'.

    I can only suggest that you try again the activation by phone and see what happens.

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

  • I want to play Freecell and solitaire that came with my PC, but I get this error: "Windows cannot open this file: free cell.exe.mui.»

    Can help please I want to play freecell and solitaire that came with my pc but I get this error message... Why would he do that? How can I solve this problem?

    original title: windows cannot open this file: free cell.exe.mui.

    Hello

    1. don't you make changes to the computer?

    These can help you:

    Method 1: Perform a system restore

    To get the procedure perform system restore, open the site mentioned below

    http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore

    Method 2: Clean boot

    For the procedure to place the computer in a clean boot, open the site mentioned below

    http://support.microsoft.com/kb/929135.

    Note: To set the computer back to start normally, use the step 7 in the same link.

    Method 3: Check the new user account

    Open the site mentioned below for steps to create a new user account

    http://windows.microsoft.com/en-US/windows-vista/Create-a-user-account.

    I hope this helps.

  • Xbox 360 wired controller works only with Windows 8. Xbox 360 Assecories status when I click on it says I have it has been changed or moved, and will not work.

    I have a controller wired xbox 360, not one of these pieces of plug. I put the USB controller and installed the device. However, it does not work. Xbox 360 Assecories status when I click on it says I have it has been changed or moved, and will not work. I have not touched. When I search for a download for Windows 8 all get them are downloads for Windows 7 and below. It's a bit frustrating to not be able to use it. I would be very happy to help.

    Original title: windows 8 wired 360 controller

    I found the problem. I had the appropriate controller and installed the device correctly. This is the program that runs the unit that had either corrupt or missing files. I uninstalled the program and then installed from the Microsoft Download page. Now he works currently. Thanks for the support.

  • When I accessed at "MS Check for updates ', error found: Code 8000FFFF, Windows Update has encountered an error that is known. How can I solve this problem?

    When I accessed at "MS Check for updates ', error found: Code 8000FFFF, Windows Update has encountered an error that is known. How can I solve this problem?

    http://support.Microsoft.com/kb/946414

    «"Error when you download updates using Windows Update or Microsoft Update: 8000FFFF"»

    Follow the information given in the above link to solve your problem.

    See you soon. Mick Murphy - Microsoft partner

  • I need help to Flash the bios. I have an Aspire 5810TZ. I start and it just says: "acer".

    I need help to Flash the bios. I have an Aspire 5810TZ. I start and he just says "acer" and goes no further. I went to the download page for BIOS on us.acer.com and it has a zip file with 5 files:
    JM4151135.exe
    IN FLORIDA...
    GPC_V135.bin
    Readme.txt
    FLASH. BAT
    What should I do? I tried to copy the files on a USB key and turn on/off with Fn + ESC key. After the release the power button and pressed Fn - Esc another screen appears after 30 seconds. I gave up and gave her 30 minutes but it does nothing. I read another person that should be flashing power button online. I have to rename one of the files. Help, please!

    Aspire 5810TZ menu of frozen startup.

    I finally understand it.

    I couldn't start a back b/c drive, it me did not start anything.

    I followed this chain of logic:

    -Downloaded the bios (2.35 is the one that worked for me)
    -Find the exe file in the winflash file.
    -Extract the files in archive exe using the 7-Zip program
    -Find the .fd file and rename it to JM41X64. FD (I read in a forum was unique in my laptop)
    -Copied JM41X64. FD and FLASH it is. EXE on a USB
    -A the battery and the hard drive out.
    -With its trendy diet I supported Fn + Esc and that you press the power button once while ensuring that the Fn + Esc has been always held down.
    -J' waited 6 seconds and release the Fn + Esc and seen the flashing flash player
    -After about 10 minutes, restarted the machine and the bios as like new.

    Later, I found that there was a hard drive problem.

    I want you guys should help more. All I needed was the name of the JM41X64 file. FD and you don't know how many hours I put into trying to find how simpy bios flash. It is not that difficult for someone with a b.s. in computer science to learn how. Couldn't we a m.s. back b/c the bios drive was messed up. F12 didn't work.

  • I have the laptop Latitude 630 with Vista and want to upgrade to Windows 7. This laptop will be able to upgrade to Windows 7?

    I have the laptop Latitude 630 with Vista and want to upgrade to Windows 7. This laptop will be able to upgrade to Windows 7?

    original title: to upgrade

    Hello

    Read this information before you buy Windows 7:

    "Windows 7 Upgrade Advisor.

    http://www.Microsoft.com/download/en/details.aspx?ID=20

    "Windows 7 system requirements"

    http://Windows.Microsoft.com/en-us/Windows7/products/system-requirements

    And here is the site of Dell to see if Dell has Windows 7 drivers available for your model

    http://www.Dell.com/support/drivers/us/en/19/DriversHome/NeedProductSelection

    See you soon.

  • Windows vista is no longer supported http comes up when I want to send test answers how can I solve this

    STARTING THE REQUIRED LINE TO SEND REPLIES THROUGH EMAIL ADDRESS QUERIES GIVE CURRENT ADDRESS IS WINDOW VISTA NO HTTP SUPPORTS LONGER HAVE UPGRADED TO PAK2 TO TRY AND FIX PROBLEM WOULD LIKE TO KNOW HOW TO SOLVE THIS PROBLEM, SO I CAN TURN MY TESTS IN THANKS

    Hi Darlene,

    1. What is the exact error message you are getting?

    2. are you using Internet Explorer?

    3. If Yes, which is the version of Internet Explorer installed on the computer?

    4. using any email client to send and receive Emails?

    5. If so, customer messaging that is installed on the computer?

    The information provided by you is insufficient. Please provide more information.

    http://support.Microsoft.com/kb/555375

  • company claiming to be windows have called to tell me the error reports were received from my computer and wants to remove me corrupted files it is a scam

    don't know if they get me to remove security stuff, also windows have ever called me at home or no matter who else I know

    Unless you are the representative of COMPUTING of large company with a priority support contract, it is unlikely that Microsoft will never launch a phone with you.  However, if you open a ticket with Microsoft through a channel of authorized support and the ticket has not yet been solved, then it is possible that Microsoft may call return you for a follow-up.  At the present time, however, I believe that phone Windows XP support is pay only so it is even more unlikely that Microsoft will call anyone at home.

    In general, never disclose information to anyone who has launched a phone with you call.  If you feel that you MUST following up on this issue, to end the conversion andcall the company or the company by means of a telephone number, you know to be good as a phone number from a recent project of Act or the documentation that came with your product. Never use phone numbers to contact information or which is given you by a person who has appealed to phone with you.

    Finally, if you are an American citizen, you can watch here:

    http://www.ftc.gov/phonefraud

  • I got a phone call saying there was a security problem with my computer.

    The appellant said that it was Microsoft and that they need to access my computer remotely. They said that my computer has been accessed by hackers and they could repair the security system. It's for real?

    Hello

    Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

    Please see:

    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

    Microsoft issues never not solicited for phone calls of support or security.

    These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

  • worried about my details: itstrong called home and asked me to install software remotely exe, showmypc3010, is this a legitimate business or a con?

    itstrong phoned me and asked me to install software remotely exe, showmypc3010, is this a legitimate business or a con?

    itstrong phoned me and asked me to install software remotely exe, showmypc3010, is this a legitimate business or a con?

    NO!  Ignore.

    t-4-2

  • With the help of Windows 8 (not updated to 8.1) with a Lexmark x 2470 printer - sometimes it works, and then suddenly "Communication not available" - How can I solve this problem?

    I can print a range of documents, and suddenly, without any change in what I do, the printer & computer simply decide that they do not communicate with each other.  Then, this problem will persist for days.  Then, one day, it works again.  What is going on?

    Hello

    You could try to turn on the "print spooler"...

    This is the start must be set "auto"...

    You can also to ensure that the "bidirectional support' is turned on.

    The 'print spooler' can be found in the Panel... Administration tools... Services.

    To find the bidirectional Support, right click on the printer in devices and printers, select the printer, PORTS tab properties and it will be near the bottom...

    I don't know why it would work, leave, then work again, except perhaps for a problem of connection of some type.

  • Attempt to activate debuggung. How can I do this? Using Windows XP Home Edition - Service Pack 3. I think it's 32-bit (could be 64-bit), whatever that means. I am desperate to solve this problem.

    All this is very confusing. I don't understand this.

    "Unhandled exception has occurred in your application. If you click on continue, the application will ignore this error and attempt to continue. If you click on exit, the application closes immediately. There is no application associated with the file specified for this operation. »
     
    However, when I click on continue, nothing happens!  Under the 'Détails' button, I get the following message:
     
    See the end of this message for details on the call
    just-in-time (JIT) debugging instead of this dialog box.

    JIT debugging *.
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    permit.
    For example:

     

    When JIT debugging is enabled, an unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box. »

    Hello TansukhBhatt,

    This thread has been created in the Windows XP installation, upgrade, and activate forum. the Microsoft moderation team has moved this thread on the forum of Windows XP programs.

  • Windows 7 / rtf problem is horrible! fix it! Why not windows 7 read the rtf files? I have a lot of these old files, and I can't open an any of them.

    I have on dvd rtf files.  Windows 7 will not open not except in wordpad, where they are filed with the illegible ^ & * % $ who make up the formatting instructions.  What a ridiculous problem and should be a response provided by microsoft.

    Hi Rachelde,

    Please go to the Microsoft Community Forums.
    From the description of the question, we understand that WordPad is not able to read DVD rtf files.
     
    If you could answer a few questions that would help us resolve this problem:
    1. have you tried to access the rtf from another computer files?
    2. is the specific question on DVD or with all rtf files rtf files?
    3. are you able to read files after copying DVD to computer?
     
    Respond with answers to the questions above so that we can better help you.
  • I have reinstalled the OS on my computer and Firefox wouldn't let sign me in sync, I created a new account and have lost all my info previous synched - help!

    I just reinstall the operating system on my computer. I downloaded the latest version of Firefox and tried to connect to synch - I have no other devices connected outside of the computer, I just cleaned so I was unable to pair. I tried using the recovery key, but it would not allow me to continue. I tried to log in again, and then he said that my email didn't have an account. I created a new account with the same email that I used before and now none of my info (bookmarks / prefs / plugins) are here! Please help me to recover my previous Info!

    Sorry, but the action to create a new synchronization with the same account caused e-mail address your data from the server. In addition, 'coupling' and the 'Sync' button has not been used in over a year, with 28 Firefox being the last version to use the old version of Sync. Then it uses Sync on a device as a backup, something that Sync was not intended to do service

    Any chance that you have an old Time Machine backup?

Maybe you are looking for

  • help my macbook pro retina 13inch started itself and turned off while in the case

    as the title, my Macbook pro retina (bought in 2014) is transformed and then turn off 5 minutes later while in his case today, I only noticed after reviewing the event log and seeing a start and stop.  How can this happen? the Mac was definitely off

  • HP envy 15-k201tx: Ram upgrade

    Hello. I have a laptop HP Envy 15 K201tx. It has 8 GB of RAM. I have Windows 10 64-bit OS running on it. I want to upgrade my RAM 12 GB by purchasing a 4 GB of RAM. Please recommend a compatible RAM for my laptop that will work well. Links for the pu

  • Example of encoder DAQmx can read in degrees, want impulses

    Hello:I'm new to DAQmx and I use a LV8.0 example to read a single quadrature encoder pulse ending and it is reading fine degrees, how to set the vi to measure the steps of the motor? Thank you

  • My wired connection TV does not work.

    I have a Sony Bravia 46 EX720. I tried today to get on netflix, but it says my wired connection failure. I use a router that works properly. When I went to connect to another device, it works fine. However, my TV is not able to use the connection.

  • Compatible?

    I just bought the HP deskjet 2544 and I try to put it up to my labtop but it doesn't allow me to install the software of the offline. Please help I have the chrome notebook HP