Beware of the Adobe Stock - nightmare Total offer
Has never been the expression "Attention to men bearing gifts" truer than the nightmare I went trying to catch Adobe their trial for Adobe stock.
Everytime I open photoshop an invitation to try stock Adobe bobs up - eventually it wore me down. He made it clear that I could try now - I would be charged for a month (£19.99) and then I could cancel whenever I wanted to. Despite the following venom - let say that I have benefited from 9 images "free." I said 'free', you will discover when you read about free images cost me money. As it happened that I found myself with only 9 images, that I wanted that the Adobe stock interface is not clear and it is very easy to find something that you didn't want - license that I shot first. Anyway - as a result of the poor interface and the very banal all of the images, I decided to cancel.
I went to my account are expected to be able to do this but it appeared all I could do was to cancel my subscription to all - CC is my job and I didn't want to risk it - also I had paid just for a new month, four days before. So I started a live chat - which lasted about 45 minutes with no results. It was obvious that the agent knew nothing of the offer and the only thing he has proposed to do was to cancel my subscription. Then began the conversation more confused as possible when he said that he 'bill' me this and 'credit', which - with the numbers that had absolutely no sense. Despite my pleadings, there is no way that he could not simply cancel my stock of Adobe and go back to my regular account. Ultimately I realized that for the 'free' offer, they charge you for everything new subscription even if you already have one, so in this case I was charged £38.11 on 21 November and then £58.10 November 23 and then another £38.11 on 24 November. So the offer 'free', if I had not canceled it would have cost £134,32 during the first month.
After much hassle, I have now managed to extract a credit note for £90,46 who wants to say that my 10 free photos (9 I wanted to sort of and 1 I do not have) have cost me £5.75 and over an hour of my life by train to sort.
It was really a botched job for a company the size and reputation of Adobe and I urge the people to not be tempted by their offers whenever they open Photoshop. Services like dreamstime.com offer a much better and more flexible (no I don't work for them!).
Hi MartinRTR
I'm sorry that you had a frustrating experience with the supply of Stock.
Whenever a regime change is made, this creates a load for the new regime and a refund for the unused on the previous plan.
In your case you did pay £38.11 to your CC plan Nov 20.
On November 23, the plan was changed to CC + Stock - fees of £58.10 and repayment of £34.30 of the original plan of CC
On November 24, the plan has been changed back to CC - costs £38.11 and refund of £56,16 of CC + Stock plan
Normally, for the first month of Stock is refunded within 48 hours, but as a regime change has been done in this period there was no refund for Stock.
I have will process a refund for £5.75 and have added some credence to your plan of CC - next billing date is Jan 24.
Kind regards
Bev
Tags: Adobe Stock
Similar Questions
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Beware of the Adobe Stock offer
I'm sure that it's old and repeated the news for some.
Read the fine print before you try the offer Adobe Stock photos.
Like many others, I was sucked in the free monthly offer. I chose annual contract, paid monthly.
Read the agreement carefully. Unfortunately, I gave the words a quick look. If after 14 days you cancel early, you will be charged 50% of your remaining contract. For me, it is $ 150.00.
Here are the terms of the Adobe web site.
"If you cancel within 14 days of your order, you will be fully refunded. If you cancel after 14 days, you will be charged 50 percent of your remaining contract obligation and your service will continue until the end of the this month billing period.
I pay for a service I have really little use for him. Sheesh!
Can you help me Adobe?
Steve B.
Ask want you many to contact adobe for cancellation support:
You can also check the help below document:
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Follow the steps in this thread...
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Hello
No, it's not a discount on the image/month 750 plan.
Thank you
Bev
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How to cancel the Adobe stock?
Thanks for the support.
Hello
Follow please cancel your membership of Stock
Hope that helps!
Kind regards
Sheena
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Alle de Hoe Hotel leden van het team (3 personen) Adobe Stock bloodstains, benji ik dan dat ze zelf are tuning service downloaden.
Due niet dat ik een bibliotheek aanmaak die zij good times.
Like er individual case of Namur/parts accounts use zijn van?
Het bij mijn works counts, maar bij mijn collega die ook lid van het team works het niet.
Zijn er voor ondernemingen individuals notice, different giving abonnementen van Adobe Stock?
Richard
Hi Richard
Adobe Stock help | FREQUENTLY ASKED QUESTIONS | Business and teams
If you have assigned to the subscription of shares to a member of the team (or yourself), all members of the team should have access.
Please contact our support team for help - Adobe Creative Cloud for the presentation of the teams
Kind regards
Bev
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Size of the collection of the Adobe Stock
Hello
My name is Ken and I am interested to buy media for Adobe Stock... anyone can answer these questions?
How big are the video, photo of music collections, respectively?
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Thank you very much!
Ken
The number depends on the subscription you have.
There are different plans under which you pay and use the images for personal and professional front.
Please do not forget that: videos are available for individual purchase only and are not part of any subscription plan.
Reference:
Frequently asked questions, Adobe Stock - use and licenses
and
http://www.Adobe.com/content/dam/ACOM/en/legal/servicetou/Adobe_Stock_Terms-en_US_20160616 .pdf
and
Common questions, Adobe Stock - purchasing and availability Plans
Get more details for you...
I hope this helps.
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SIMAR
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Please see the link below for help:
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any help will be be grateful.
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eami19584413 wrote:
What do you mean no model in the image in a bed, in a way illegal or immoral? can you certify that a little more?
also, can edit what I do to the image that I buy through my Adobe Stock photos?
What I mean by putting all models way bad, illegal or immoral, it's that you cannot take a picture of a person mark the person looks like a drug attack, change it in any sexual way, etc.. A good rule is that if this image was of your family member would you want people to see? Some examples of the changes that I made. These images use one or more images of Stock images stock same partial in them.
But if there is a certain image that you want to edit and you know how you want to change it, feel free to provide the image number and details about how you want to modify.
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I don't know how I can prove it that I bought a license for a product in stock.
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Your license history is a record of the images that you have acquired a license.
Kind regards
Bev
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