Bill for 12 months

Similar Questions

• How to really get a receipt of the Bill for the monthly subscription?

  How really, properly do we get a monthly receipt for our subscription? During my first year, I used to receive monthly emails on this subject, but now there is nothing. I tried following the guide found here help

  Print a receipt of payment or invoice for your Adobe Creative Cloud subscription

  but seems to be very outdated and wrong! After step 3 in the guide above, I see this

  

  which is completely different from step 4 of the above guide!

  I need a receipt or invoice for my membership. I REQUEST a receipt, it is may be entitled as a customer!

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I'm unable to use my programs, I did purchase could use for a month, but it does not all Bill and any charges for this month and now appears as Plan of creative photography of cloud (annual) expired

  Hello how are you
  I'm unable to use my programs, I made the purchase could be used for a month, but it does not all Bill and any charges for this month and now appears as Plan of creative photography of cloud (annual) expired, when I walk in the plans and products. It is necessary to activate the urgent, but I just can't and would like to know by what means is the monthly bill.
  Urgent await return
  

  Thank you

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I paid 9.99 for rent photoshop for a month.  How can I access it?  Adobe just bill you and give you any information on how to access the product. !

  I paid 9.99 for rent photoshop for a month.  How can I access it?  Adobe just bill you and give you any information on how to access the product. !

  Never mind. I thought about it.

• Help understand the Double billing for the same product on the same account

  Recently, I realized that I make double charge on my account from creative cloud for the same exact items charged to the exact same credit card. In addition, I must say that I had two accounts still somehow. It is because I have lost access to the associated e-mail account and do could not connect. When I talked to Adobe at this time there they notify that I have create a new account with a new email, I did. That being said, every month for almost a year I was charged $31,79 and the new account as well. (I admit I'm not very good about checking all my automatic subscriptions online monthly but supposed to Adobe as a company highly and popular, could do things). I called and the first representative I spoke with today understands the problem and transferred to me for a refund, however once transferred, the representative was not only do not understand but rude and gave me a refund for 6 months. As of today, they canceled the account I have not used and me be charged twice a month for but only paid 6 months more than 12 months of double billing. The representative tried to tell me he was doing me a favor because I wasn't in charge of normal early termination fees. It has become so confusing and so I did at that moment that I said I would get more help here in the forums...

  1. I'm trying to understand why in the world they would even charge me a cancellation fee when I was clearly NOT cancellation of an account, just to make a change, which was made according to the way which they charged me and, of course, who they do not now recognize?

  2. How can I reload the same exact account for exactly the same product with activation of the said product as a single computer, and no other user (not to mention that I just used the product)?

  Any help or advice would be appreciated!

  All first of all my apologies for the not so pleasant experience.

  The Adobe ID here in the forum has a CC bought in March 2016 with no cases registered.

  I understand that this is for another subscription CC, could you please me message in private closed, the file number or the number of order which you have been invoiced in duplicate.

  I can probably follow that.

  Concerning

  Stéphane

• Cannot download creative cloud. Even your technicians solved the problem, knowing that I pay for 4 months! Please e-mail me allow me to give you all the details, thank you.

  Dear all,

  We bought for my daughter "Creative Cloud - edition for students" last November, the Bill on the name of my wife XXXXXXXXXXXX XXXX.

  While facing a problem and not my daughter downloading could not manage the download until the end, it has stuck at 70%

  She got in touch with your technicians and specialists to your company, but no one was able to find the solution!

  During this time we've paid for 4 months with no result and no company seems to take responsibility to solve this problem in a serious way.

  I hope that you will agree with me that this is not an acceptable situation.

  to summarize, we have 2 problems: one on the technical aspect, which must be fixed very quickly, one of the business side, that we've paid for 4 months for nothing

  That's why I ask you to communicate with me or my daughter by e-mail to set up a telephone meeting, first knowing that my daughter is very busy with his studies and often moving.

  below our e-mail address: [email removed by Moderator]

  looking forward to your feedback in return and you thank for your attention

  Kind regards

  Rolf bauer

  [Private information removed by the moderator - see http://forums.adobe.com/docs/DOC-3731 ]

  You must work with the support of Adobe directly to solve this problem.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Hello.. Summer paid dues for that month has not been activated yet photoshop &amp; lightroom, what is the problem?

  Hello..
  Summer paid dues for that month has not been activated yet photoshop & lightroom, what is the problem?

  Hello

  Please contact support by calling/chat for billing queries.

  Reference Support FAQ: how to contact Adobe for support?

  Hope that helps!

  Kind regards

  Sheena

• I want to cancel the service of illustrator that I bought for a month. Not it keeps me.

  I want to cancel the service of illustrator that I bought for a month. Not it keeps me.

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Kind regards

  Sheena

• I HAV been trying to update my expiration date of credit card for 3 months.  When I go to lelien for "Update payment Details" and edit the expiration date and &lt; click &gt; save, I get an error saying my address in invalid.  I have several chat sessions

  Can someone please help...  Suggestions, how can I overcome this problem, in which case my Adobe Creative cloud subscription will expire today due to and credit card.

  I tried to update my expiration date of credit card for 3 months.  When I go to the "Update payment Details" link and change the expiry date then < click > save, I get an error saying my invalid address.  I had several chat sessions with support, called support and logged a ticket with support and every time they tell me to go to a particular link to update my contact information.  I do and I get the same error...   "My coordinates are not valid."  Now I'm in the position where my creative cloud membership will expire today everything simply because the Adobe address validation do not think that my address is valid.

  I got 'Cat' sessions with the support,

  I made a phone call to the support and

  I logged a ticket with support.  I'm really trying to pay my subscription.  Support ticket No. 0216009991

  Whenever I have contact the support they gave me a link to the site where I supposedly can I enter my credit card details.

  Whenever I went on the link provided, I'd get the same error.  "My coordinates are not valid."

  What I checked on my address.

  1. I look out the window and the view I get is the same as it was yesterday and the day, and in fact several years ago.

  2. I go out in the street, Yes, the street sign says the name of my street

  3. I go to my mailbox and it does not say the number of my mailing address

  4. yes I get the email to the address registered with Adobe

  5. yes I received the email from adobe delivered to the address

  6. I get the address of Google, yes I can find it on Google

  7. I converted to use the satellite view Google maps

  8. Yes, it's my house, with the 12 solar panels on the roof

  9. Yes, that's my black car in the driveway

  10. I check my reviews for my address Board rate, Yes, this is the address that I recorded with Adobe

  11. Yes, I had this same address registered at Adobe for the past 3 years.  So far I have not had a problem with my address

  12. I work with a software company that actually uses the address of Google, under license validation, built-in in their application.  I used this software to check to see if my address is recognized as valid.  You guessed it is recognized as valid.

  I did check my credit card

  12. Yes, I have, every time checked the status of my credit card with the Bank

  a. the card is valid

  b. the card's not over it's credit limit

  c. the card is not due

  d. the address registered to my credit card with the Bank is the same address that I recorded with Adobe

  Since the last link Adobe support gave me two weeks ago, to change my credit card details, I was able to key a new credit card in the fields (Yes it's good that I was forced to get a new credit card only for Adobe!   If I am that everything would be fine.

  But wait...   The details I provided this link have not been updated on the Adobe site.  (So I check the link... I was scammed to get my card number?)

  After investigation of the link, I'm fairly confident of the link provided is a true link to Adobe.  www.adobe.com/go/Secure

  Did anyone else had this type of problem when you try to update the expiration date of a credit card?

  The question is about to have an impact on my ability to process pictures for my photography business, it affects my ability to earn an income.

  So you could say I'm getting angry some of the stuffing!

  In summary...  I knew that my credit card had a new expiration date and I tried to update the expiration 3 months 3 months.

  Simply because the use of the validation of addresses, Adobe, has a few flaws, I was not able to update this information.  So Adobe today will stop my subscription.

  As I said in previous support tickets, chat sessions and telephone.  I'll be more disappointed if I am prevented from using software and Adobe cloud features.

  It is copied from an email I received during the night from Adobe...

  Continue to create with us

  Hi Thomas,

  Your Creative cloud membership will expire on August 23, 2015 (PT). We hope that you have been getting the best out of all that creative cloud has to offer. To extend your subscription, please update the billing for your account information, or add a prepaid card.

  Update your billing information (there is a link to where I can update the expiry date) pocztek sigh...   I still get the same error telling me that my address is not valid!

  Thank you for being a part of the creative cloud,

  The creative team Cloud

  Good creative team...  I REALLY WANT TO STAY IN THE TEAM, AS YOU CAN SEE FROM THE FOREGOING, THAT I REALLY TRIED TO SOLVE THIS PROBLEM SEVERAL TIMES OVER THE PAST 3 MONTHS.

  I tried to include as much information as possible in what I said earlier, I expressed in a way that will hopefully provide a little humor, but at the same time to portray the frustration I'm feeling right now.

  Honestly, I don't know what more I can do.  It seems that I have no other recourse start litigation for loss of income coming from Adobe address Validation errors.  There is a real chance that I will be litigated against because I won't be able to complete contracts.

  There must be a healthier solution of mind that court proceedings.

  Kind regards

  Thomas Croll

  (Tom)

  Tom, let me some time. I I will get these verified case and will contact you.

• Where update my credit card information. My credit card has changed and I don't know where update for the monthly plan.

  Where update my credit card information. My credit card has changed and I don't know where update for the monthly plan.

  Br25,

  For assistance to change the credit card on your account, please visit this link

  -https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

  (1) connect to www.adobe.com. The sign in link is on the menu at the top of most pages.

  (2) (if you are connected from other pages of the adobe.com website, click on your name in the top navigation bar).

  (3) in the navigation pane or a context menu, click on manage account.

  (4) according to Plans & products, click on manage the Plan.

  (5) under payment details, click on Edit payment details.

  (6) make appropriate changes in the Edit popup payment method and then click Save.

  Please note:

  Your billing address and credit card must be in the country of the version you purchase.

  Guinot

• How can I download printable invoices for our monthly creative cloud?

  It kills me. How can I have spent nearly an hour and again for the life of me, can't find anywhere on the Adobe site that will allow me to view, print, download invoices for our monthly payments of subscription? I go to my orders, but everything that here is our initial payment of underwriting creative cloud. Could not find any payments for previous months.

  Why is it so difficult?

  Every month or so our service of accounts on my back asking the Bills so they can it coincide with business credit card records. And each time, it is a problem.

  We work with many companies send a paid invoice with the invoice attached in PDF format. Isn't better than the standard Confirmation: we received your payment Adobe Creative cloud email that gets sent? What good is that if we don't find any reference of payment?

  Sorry guys, I'm really mad I'm wasting a lot of time on such a subordinate task while I have deadlines looming.

  In addition, it has been more than 30 minutes and I'm still waiting for the 9 minutes Webchat said it would take for an operator to get back to me.

  Hi Mversion76,

  This thread can be useful

  http://forums.Adobe.com/message/4498407#4498407#4498407#4498407

  -Dave

• Sometimes his East went to the hanging of State... I'm not able to do anything this time... I had this problem for a month a last

  I felt this problem suspended for a month and a half...

  See Firefox crashes or does not - how to fix

• Firefox is very slow, been using IE for a month. Nothing works except start PC in safe mode. 2 times, also uninstalled profile. Reinstall, resets, etc.

  also, disabled addons. See above. On win7. IE and google earth normal run. Abandoned, using IE for a month. On another PC so site reads the wrong plugins.

  Start the computer in Mode safe mode with network support Windows (on the startup screen, press F8) as a test to see if that helps.

• What should I do if my iPhone 5s forbade me to my game for a month

  Hello sorry I'm a bit new to this but I have an iPhone 5 s

  It is updated with iOS 9.3.1

  The problem I'm having is that it is forbidding me from my games... what I mean by (BANNED), is that I can play the game he forbade me to on my iPod. We'll my log and it works fine but my iPhone won't let me play the game, he just saying that I am banned for a month and it wont let me do anything...

  Can help out me please because I don't know if it's the phone or the app

  Hello

  Just delete the app and then download again if it is a paid

  You won't have to pay again.

  If you have a contact problem game maker.

  See you soon

  Brian

• Why am I being forced to music apple of the trial for 3 months on my iPhone?

  Normally, I can select the icon of the music on my iPhone 5s and access my music without any problem. I had the odd occasion when the start of Apple's music screen appears two options, a free Apple music trial for 3 months or two to get back to my music.

  Today it seems that my only option to access my music is in fact of the trial Apple music for free for 3 months by pressing the button on the screen, which is something I don't want to do, I want to just that my music. Here is an example of what I see on my phone:

  

  NB. text below the button "Go to my music" is not a link or a button hidden in my music.

  I am based in the United Kingdom and I was first I was wondering if anyone else has this problem and second if there is a way around this so that I can just get to my music without going through a trial anything?

  See you soon,.

  Rich.

  Have you tried to reboot/reset your phone and try to go to your music once more?

  • Press and hold the sleep/wake button
  • Press and hold the Home button
  • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

  Alternatively, you can go to settings - general - reset - Reset all settings