BitLocker does not apply on a T400

I have problems of application of bitlocker on a T400 Windows 7 64 bit despite the smart TPM is enabled in the BIOS. Evertime I try to launch bitlocker, I get the below error message:

"the module trusted platform module (tpm) has not been activated." Try again or contact the computer manufacturer for BIOS upgrade instructions."

I have run the lenovo update tool for updating all the drivers in windows and also updated and also the BIOS as well.

The TPM chip shows no problems related to the hardware in the Device Manager and uses the standard Microsoft driver.

I have also a problem running on any other modles of Lenovo laptops under the same company image of windows we use bitlocker.

Did anyone here encountered a problem like this before?

The problem has been solved by Lenovo, replace the motherboard for laptops made

Tags: ThinkPad Notebooks

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