Cannot install KB980182 + 17 other updates - error 0x8007371c or "does not apply to this system".
I am running Vista Home Premium with Service Pack 2, 32-bit. For example, I have the 8.0.6001.18828 version. I use AVAST AV and Comodo Firewall. I've never had McAfee.
I have 18 'Important' Windows Vista updates will not be installed: several updates, several windows Vista updates, etc. Back to 08/12/09 and 27/04/10 the most recent. They start to add up. Here is a screenshot of them:
http://img94.imageshack.us/img94/5003/updatesl.PNG
For about 11 of them, let's say in the meantime (until restarted), but then after the resumption, that they do not have to install but have no error code. The event viewer indicates that they are 'not applicable for this system' (then why they have been downloaded?). Who does not apply are: KB905866 KB971468, KB972270 KB979683 KB978601, KB977816, KB978338, KB979099, KB974318, KB980248, KB980232.
The rest of them, as (for example, KB980182) will fail because of an error of 8007371 C. In Event Viewer, they all have a sequence of error similar to this one (it's for KB980182):
###
11:10 - Windows Servicing has completed the process of configuration KB980182 (update) package in State to install Requested(Install Requested)
11:10 - Windows Servicing has not completed the process of change update 980182-39_neutral_PACKAGE of packaging KB980182 (Update) in Staged (Staged) State
11:10 - Windows Servicing has completed the process of configuration KB980182 (update) package in State to install Requested(Install Requested)
11:10 - Windows Servicing has not completed the process of change update 980182-38_neutral_PACKAGE of packaging KB980182 (Update) in Staged (Staged) State
11:10 - Windows Servicing has completed the process of configuration KB980182 (update) package in State to install Requested(Install Requested)
11:10 - Windows Servicing has not completed the process of change update 980182-37_neutral_PACKAGE of packaging KB980182 (Update) in Staged (Staged) State
11:10 - Windows Servicing has completed the process of configuration KB980182 (update) package in State to install Requested(Install Requested)
11:10 - Windows Servicing has not completed the process of change update 980182-2_neutral_GDR of packaging KB980182 (Update) in Staged (Staged) State
...
[several other of these errors, with '2' to 36, even numbers only]
...
11:11 - Installation failure: Windows failed to install the following update with error 0x8007371c: Cumulative security update for Internet Explorer 8 for Windows Vista (KB980182).
###
Things I've tried:
1. installation after a clean boot - at first, seems to be successful that I can get the list to the left of 1 or 2, but at some point given shortly after they all reappear.
2A ran the System File Checker that comes up: "Windows Resource Protection has not found any breach of integrity."
3 reset Windows Update components (manually or with the "FixIt" solution to http://support.microsoft.com/default.aspx/kb/971058?p=1)
4. stop of services related to Windows Update, rename system folders, saving and then associated DLL files by restarting services (as described here: http://social.answers.microsoft.com/Forums/en/vistainstall/thread/ed275467-5580-41dc-9ccc-3c1e22c6fd28)-same result
5 install in safe mode - gives me "Setup has encountered an error: 0x8007043c.» This service cannot be started in safe mode. »)
6. scan the hard disk for errors (e.g., check disc) - Nothing found
7. search for viruses, Trojans and malware - do not have
8. install with UAC, anti-virus and firewall off the coast - same result
9 install the upgrade preparation tool system for Windows Vista (KB947821) [January 2010] (with UAC, AV, etc off), but the installation 'failed' (no error code). Installation in safe mode it gives me the «...» "0x8007043c. this service cannot be started in safe mode."
10. manually install them - same result
A short circuit contact MS have exhausted the options?
Thank you. This is not a beta or Release Candidate build both fuhgeddaboutit and open a free support incident.
PS: I think you will find that the updates are not installed due to infection hijackware, Kurt.
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
Tags: Windows
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OS Configuration: Member Server
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Registered owner: Windows user
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[02]: Intel64 family 6 model 62 Stepping GenuineInt 4
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Local system: en - us; English (United States)
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[01]: KB2862152
[02]: KB2868626
[03]: KB2876331
[04]: KB2888505
[05]: KB2892074
[06]: KB2893294
[07]: KB2893984
[08]: KB2898785
[09]: KB2898868
[10]: KB2898871
[11]: KB2900986
[12]: KB2901125
[13]: KB2901128
[14]: KB2909210
[15]: KB2909921
[16]: KB2912390
[17]: KB2916036
[18]: KB2919442
[19]: KB2922229
[20]: KB2923392
[21]: KB2925418
[22]: KB2930275
[23]: KB2931358
[24]: KB2931366
[25]: KB2936068
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31 Windows8.1 - KB2976897-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
32 Windows8.1 - KB2977292-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
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43 Windows8.1 - X-KB3000061-64.msu patch status: DO NOT APPLY to THIS COMPUTER
44 Windows8.1 - X-KB3000483-64.msu patch status: DO NOT APPLY to THIS COMPUTER
45 Windows8.1 - KB3000869-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
46 Windows8.1 - KB3001237-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
47 Windows8.1 - KB3002657-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
48 Windows8.1 - KB3002885-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
49 Windows8.1 - X-KB3003057-64.msu patch status: DO NOT APPLY to THIS COMPUTER
50 Windows8.1 - X-KB3003381-64.msu patch status: DO NOT APPLY to THIS COMPUTER
51 Windows8.1 - KB3003743-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
52 Windows8.1 - X-KB3004150-64.msu patch status: DO NOT APPLY to THIS COMPUTER
53 Windows8.1 - KB3004361-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
54 Windows8.1 - KB3004365-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
55 Windows8.1 - KB3005607-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
56 Windows8.1 - X-KB3006226-64.msu patch status: DO NOT APPLY to THIS COMPUTER
57 Windows8.1 - KB3008923-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
58 Windows8.1 - KB3008925-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
59 Windows8.1 - X-KB3010788-64.msu patch status: DO NOT APPLY to THIS COMPUTER
60 Windows8.1 - KB3011780-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
61. Windows8.1 - KB3013126-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
62 Windows8.1 - KB3013455-v2-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
63. Windows8.1 - KB3014029-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
64 Windows8.1 - KB3018943-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
65 Windows8.1 - KB3019215-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
66. Windows8.1 - KB3019978-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
67 Windows8.1 - KB3020393-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
68 Windows8.1 - KB3021674-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
69 Windows8.1 - KB3021952-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
70 Windows8.1 - KB3023607-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
71. Windows8.1 - KB3036197-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
72. Windows8.1 - KB3021953-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
73. Windows8.1 - KB3022777-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
74 Windows8.1 - X-KB3023266-64.msu patch status: DO NOT APPLY to THIS COMPUTER
75 Windows8.1 - KB3023562-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
76. Windows8.1 - KB3024663-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
77 Windows8.1 - KB3029944-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
78. Windows8.1 - KB3030377-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
79. Windows8.1 - KB3031432-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
80 Windows8.1 - KB3032323-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
81 Windows8.1 - KB3032359-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
82 Windows8.1 - KB3040335-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
83. Windows8.1 - KB3033408-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
84 Windows8.1 - KB3033889-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
85 Windows8.1 - KB3034196-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
86. Windows8.1 - KB3034344-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
87. Windows8.1 - KB3035017-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
88 Windows8.1 - KB3035034-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
89 Windows8.1 - KB3035126-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
90 Windows8.1 - X-KB3035131-64.msu patch status: DO NOT APPLY to THIS COMPUTER
91. Windows8.1 - KB3035132-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
92 Windows8.1 - KB3037634-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
93 Windows8.1 - KB3039066-x 64.msu patch status: DO NOT APPLY to THIS COMPUTER
94 Windows8.1 - X-KB3044132-64.msu patch status: DO NOT APPLY to THIS COMPUTER
95 Windows8.1 - KB3046049-x 64.msu patch status: DO NOT APPLY to THIS COMPUTERThank you
Dave
Dave,
It is a forum for specific consumers. You can find the Windows Server support in these forums:
http://social.technet.Microsoft.com/forums/en/category/WindowsServer>
Specific Windows Server security sub-forum:
http://social.technet.Microsoft.com/forums/en-us/winserversecurity/threads>
`~`
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