black line appears when you use adf scanner and fax on HP Officejet 8500 has

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  I have an Officejet Pro 8600 Plus model N911g that I got a year out of warranty. Worked perfectly until this week when I scanned approximately 50 pages through the ADM.  During the process of digitisation of the black vertical lines began to appear on documents that are scanned or print (color or BW) through the ADM.  Scanning or printing directly from the scanner glass is not the problem.

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  Please go through this document from HP, this problem is because of the dust or some contamination on glass scalled

  http://support.HP.com/us-en/document/c02881567

  Here is a video, the printer is not JO 8600 but the mechanism is the same, then even this video will be a great help

  http://www.YouTube.com/watch?v=CGn7FJvH8sE

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  Hello Cavman35,

  Thank you for your message.  Please provide comments to a few questions so that we can better help you get this issue resolved.
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