BlackBerry 10 my Z10 landed during the OTA

Hello everyone!

Well, I just bought my Z10 with some old OS (10.0 and don't remember what exactly following). When I turned on, he said new ver OS 10.2.1.2102 found. So it was downloaded and then installed, then appears on Z10 needs to restart and I pressed 'restart now '. From there on, things have become to bad: 2 hours ago I pressed "restart" and nothing happens: window with the message "full software update. Preparing to restart"is that I have. I don't know what to do, because I'm afraid for my chip of brick.

Please help someone!

In fact, you have a little later. Solution to take a deep breath , turn off the power to the charger, then remove the battery. After battery reconnect everything go his way.

I think it was because that the chip screwed up after really big update (1.1 GB).

Tags: BlackBerry Smartphones

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