BlackBerry 10 my Z10 landed during the OTA
Hello everyone!
Well, I just bought my Z10 with some old OS (10.0 and don't remember what exactly following). When I turned on, he said new ver OS 10.2.1.2102 found. So it was downloaded and then installed, then appears on Z10 needs to restart and I pressed 'restart now '. From there on, things have become to bad: 2 hours ago I pressed "restart" and nothing happens: window with the message "full software update. Preparing to restart"is that I have. I don't know what to do, because I'm afraid for my chip of brick.
Please help someone!
In fact, you have a little later. Solution to take a deep breath , turn off the power to the charger, then remove the battery. After battery reconnect everything go his way.
I think it was because that the chip screwed up after really big update (1.1 GB).
Tags: BlackBerry Smartphones
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Starting from the hub, select the overflow menu down/right 3 points. Then settings > display and Actions. This screen offers a framework for "delete On". If this is set to 'Hub' only, then the behavior is as expected... change the setting you want.
You can also try remove and reinsert the account from scratch... sometimes that helps things.
Unless... you found "it is a working device"... If by that you mean that this is a BES compatible device, then you should work with your BES administrator.
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Smartphones from blackBerry Torch 9800 completely erased during the update
When I plugged my phone into the computer to charge, an update came on the bb Desktop Manager - to update to 6.0 Bundle 2467 - and I started the update. After a few minutes, I realized that I have to back up my phone before the update but Office bb wouldn't let me - he said that HE had to be updated. If the device software update paused until the Office update was complete. When it was over, the update of the device continued... and I have no back upward.
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* There is a small file, about 5 MB called Contacts Blackberry so I thought I could synchronize the files from there, but I don't know how!
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Hello and welcome to the community!
First of all, we will be sure your BB works correctly and with the proper operating system. Is it? What you have said, I can't say for sure. If it does not work, then you can reload your new OS itself, just to be sure. Don't worry about all the data on your BB... he already went there now (based on what you said).
For your data, Desktop software must have made a backup during the update process... sometimes, we offer the chance to overcome that... I hope that you do not have. In any case search your computer for files with the extension of the IPD or BBB (depending on the version of the Desktop software you use)... These are the files that would have been created on your computer when the update process performed the backup. Look at the time, the files were created... created around the time you were doing the update are candidates to perform a restore of your BB.
Otherwise, if you had made use of yourself of the free app of the BB Protect your data are indeed "in the clouds" available for to restore you.
In addition, if you use a Desktop Organizer (for example, Outlook), which must contain your data.
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Carrier - Vodafone.
The unit starts the update and then that's it.
The device stops on the scene to save and there is absolutely nothing that will stop the update or complete the update.
My device actually drained its battery during the night while he's stuck.
Battery grips do not work. The phone re - opens on the scene broken once it restarts.
I need help fast people.
Thanks in advance.
[I know it happens probably, but I have personally never heard of all iPhone users never bricklaying.] [This is one of the reasons contributing to the Apple are taken seriously as a consumer company and RIM not taken particularly seriously, not more.]
Hi sdgardne,
Thanks for your advice.
In fact, until you sent [even if you did respond pretty quickly] I had read somewhere that the question I had seems to be caused by the device trying to save [Yes it * was * an OTA update, I was trying to] and run out of space.
Tellingly, the process seemed stuck, several times, while the backup process was trying to save my settings social feeds, files etc.
Because I followed a lot of people on Twitter [5.4 K] and also FB may have back-up stuck at that stage was not surprising.
So I tried to restart the process of updating together, via the desktop software.
I managed to restart and paradoxically, I could right there break the cycle re-try to auto by the software update.
I then cancelled the update total.
Then I deleted Social RSS, Twitter and Facebook.
Then I restarted the process of new - OTA update as it happens.
This time, though lengthy, the update was successful.
I'm now trying to reinstall the demolished Apps.
See you soon.
[No, did I forget to save before you restart the update!]
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Hello!
Here's a knockout who deals with this error:
- KB02696 "Could not complete the load operation. Fatal error occurred during the update of pocket"error displayed when you try to reload the software on a BlackBerry smartphone
I hope that it contains something useful!
Good luck and let us know!
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Z10 blackBerry dropped my Z10 and now the camera does not
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I had finally installed it. That's how I did it. First of all, I made a backup through blackberry link. Then I reinstalled the device through blackberry link software. When this was done, I restored the device with the backup that I brought back all my contacts, accounts and apps. Turned off location services. Then, I got the software update has been advised and let it install the update by WiFi connection. -
Z10 Z10 blackBerry won't start because of the error "[A:0 x 00000049].
Please help someone... Seems my Z10 bricked with flashing red LED.
This problem occurs on my Z10 phone (STL100-3). I tried to load an OS 10.3 BB cast to take a look, as mentioned in crackberry, charger auto name: Z10_10.3.00.0140_STL100 - 2 - 3.exe. It failed 99% of images loading. Then, I tried to load a 10.2.1 official OS using auto loader, but I got the following:
[Download RAM Image 0x8023902C] [############## 100 ##############]
File hybrid QCFMv1/v2
containing: RadioAnnouncement of the signature:
Signatory to the EC521_512: 0x48584E51 (QNXH-OS-1)
Signatory to the EC521_256: 0x4C584E51 (QNXL-OS-1)
[writing 0x005CC000] [############## 100 ##############]File hybrid QCFMv1/v2
containing: IFS, OS, file systemIFS/OS Version: 10.2.1.1927 DEV
Hardware ID: 0x051D0001 RIM BlackBerry Device
Metric version: 3.18
Build Date: December 19, 2013
Construction time: 17:45:38
Build the user: ec_agent
Protocol STP worm: 0.0.4 (OS version)Announcement of the signature:
Signatory to the EC521_512: 0x48584E51 (QNXH-OS-1)
Signatory to the EC521_256: 0x4C584E51 (QNXL-OS-1)
[writing 0x0001761F] [############## 99 ###############]Error: Failed to load images.
: Error security.
I have treid several times, same result.
Then, I tried to restore it to factory settings using BlackBerry link (the latest version) by the "Reload" button During the action, the LED lights up green. But every time, it fails when the bar of progress comes to the end with this message:
"Software update has encountered an error. An error occurred when updating the software of your device.
Encountered unknown error [A:0 x 00000049].
I tried the restore / reloading OS by above two methods several times with and without the battery inserted (battery power). SD card and SIM card are not connected.
I have searched and tried a few suggested ways, including this article (also with the error A:0 x 00000049, http://forums.crackberry.com/bb10-leaked-beta-os-f395/q10-full-os-10-1-0-2342-sqn100-3-a-811046/inde... but none of them works for me
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Succeeded. Now, I put OS level to the last 10.2.1.
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