BlackBerry Blackberry Bond protect is not available.

Hello everyone.
My name is Patricia and I have a problem, when I go into Control Panel"Blackberry Protect I get the text next message"Blackberry Protect is not available. Unable to connect to the Blackberry Protect service. Try again later. How to fix and protect will rehabilitate them Blackberry?. Let me start by saying that I tried already to change password but it does not work. Thank you for your attention to this issue.

Hello and welcome to the community!

With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please look for a "registration successful" message appears

2) restart

  • Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process.
  • IF this fails, you can try the method more energetic keep up/down keys volume until the device turns off completely. Wait a little and then turns on normally.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

I hope that will move things again for you! If not, then please let us know if it always worked before... If so, what has changed? A new application? An update of a certain type? Something else?

Good luck and let us know!

Tags: BlackBerry Smartphones

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