BlackBerry Bold 9700 smartphones may not use the phone for voice

I could use the phone to talk about yesterday, today, it looks like by clicking in the background and can not hear the other party. The appeal says connected. Email is ok, ok, ok ok BBM, just the voice Internet service SMS does not work.

V5.0.0.442 (Platform 5.1.0.121)

Recharged using BB Desktop software. Service provider indicates phone is probably failed.

It's either a problem with the speaker of the device or the headphone jack.  Try plugging in a few times and then try a phone call without it.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Bold 9700 smartphones may not make or receive calls

    I have a blackberry bold 9700 with TMobile, who cannot make or receive calls since yesterday.  Texts and e-mail work fine and I have done a battery pull approximately five times.  When I try to make a call, it is this constant clicking, almost like a pulse of sound that comes through the phone.  I tried to call the phone my wife and her phone rings with my number, but no voice crosses.  Same problem when I receive a call, the pulse thing happens and it goes to voicemail... which of course, I can't verify.

    I had this phone during nearly two years and that has never happened before.  This just started yesterday past and no change to the phone (OS update, new application, etc.).  Someone has an idea what is the problem?

    • Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
    • If it still does not work, remove and reinsert the SIM card.
    • And, if still not, go to the store of your mobile operator and get a free exchange of SIM card and check it while IN the store.
  • BlackBerry Bold 9700 Smartphone is not navigation

    Please I need help. I bought blackberry bold 9700 on the Amazon website, but it does not navigate on the GSM network.
    I called my network provider (etisalat Nigeria) and the customer service told me that my phone was suspended by blackberry. They advised me to contact support technique using blackberry. Please help me. I want to enjoy my phone

    Two copies: http://supportforums.blackberry.com/t5/BlackBerry-Bold/Bold-9700-is-not-browsing/m-p/2688359#M159577

    Hello

    Please check your other thread, one post is enough for a problem.

    Thank you

  • BlackBerry Bold 9700 smartphones - unable to access the e-mail account configuration

    9700 OS 6 on ATT

    The problem: the email accounts through the icon of the installer cannot access.  Configuration - mail accounts.  I can highlight the e-mail accounts in the Setup menu, but can't open it.  I can open all other options in the Setup menu

    I had this 9700 for 2 years and my configuration of e-mail account and operational full-time.  My email has been hacked and I fixed that on my desktop CPU but my 9700 will still not receive or send emails.  I did the following:

    1. Reset the battery removal
    2. Deleted service books

    Everything I could find on correcting my email on the 9700 account is that I have to reset my email from my 9700 account information.  Unfortunately, I can not access account configuration menu email form.  Help please.

    Hello Marshall

    Welcome to the Forums of the BlackBerry Support

    This is the KB that deals with this error:

    KB33220 : cannot access the configuration of Messaging Application or connect to BlackBerry ID on a BlackBerry Smartphone services.

     

    Or you can use your BIS Carrier site to add / modify your e-mail account or use your BlackBerry browser, go to www.blackberry.com/integrate to add / change an e-mail account.

  • BlackBerry Bold 9900 smartphones will not recognize the new SIM card

    I recently got a Bold 9900 as a gift. In my view, that the phone has been used on the Orange network.

    I tried replacing the original Orange SIM card with my SIMcard "pay-as-you-go" three, when I turn on the phone I get the message "SIM not recognized" and a dialog box asking me to enter a code to unlock the SIM card.

    Because this means that the phone is locked on Orange network. If so, how can I get the unlock code for the new SIM card?

    Best regards

    SS

    Hello and welcome to the community!

    You have in fact potentially two issues to deal with... When BBs are made, they are "locked" to their original media and cannot be used on any other carrier up to this MEP is unlocked. Reference:

    But the error you say does not quite what I'd expect from an MEP lock... but please check after the above and see if your BB is indeed MEP locked... If so, then Yes you need to unlock it until you can use it on any other carrier.

    Or - some SIM cards are delivered with a code of their own necessary to unlock and use. But the supplier of the SIM card which should also give unlock code you with this (if that's what applies to your situation).

    So, I suggest you check to see if your device is still locked MEP... If so, get a code (you may have to pay) and unlock it. Then try the SIM card again. If it still fails then your SIM card provider.

    In addition, please check with your mobile service provider preferred 100% certain that your BB model is 100% compatible with their network for all services.

    Good luck!

  • BlackBerry Bold 9700 smartphones. Scratches in the clear as part of photo?

    Hi all.. I noticed some of my photos ended up a bunch of part of them lighter. I have some more that are a smaller stripe down, this one is almost fifty-fifty.  Strange?

    http://img444.imageshack.us/img444/673/img2012050300162.jpg

    Bold 9700 OS 6.0

    Hello Tracya,

    Image you have provided that it seems that you have a hardware problem with the camera, we suggest contact your point of purchase for warranty and repair options.

    Thank you.

  • BlackBerry Blackberry Bold 9700 Smartphones blocked (or stuck) with 99% of the loading bar HELP!

    Hello world!

    Well, everything is explained in the title, my blackberry bold 9700 is block 99% of the load bar when I reboot it.

    Yesterday I had like 3 or 4 updates to some app and then I reboot but now it's blocked... I try to remove the battery several times, did not work, I try to use alt + shift + del several times, did not work, I try to use BBSAK but the blackberry cannot recognize... I don't know what to do and the worst part is that I did not do backup everything (ok so I'm little kind of stupid, but...)

    In any case of me HELP

    Thank you!

    YES! I found a solution! Working on it since yesterday! It is an application that has been blocked my BB

    So for all of you who have had the same problem here's what I did: I use the AppLoader, you will find cor D, F no matter) / Program Files / Common Files / Research In Motion / AppLoader / loader

    Launch the loader and connect your blackberry to the PC by USB. BUT it must detect the blackberry before the loading bar reach 3/4. So when the blackberry is detected, quickly click Next, then you should have a list of all your applications. Now deselect the application causing problem (or if you don't know which deselect all to remove all) and then click Next. PLEASE KEEP IN MIND THAT THE LOADING BAR SHOULD NOT SPEND 3/4. After that it's going to be something and if you see that it blocks just to make a reset in now alt + shift + del 2 times, wait, she returned to the loading bar and try again to detect the phone in the AppLoader who does not close during this manipulation... After all, that things blackberry should restart and hope for you, came back to life. So, in my case, I lost all my photos (don't know why), but at least I'm keeping all my contacts and messages. In any case it's better like this than all lost...

    Sorry for my bad English, I think that everything is not really clear, but perhaps that might help someone...

  • BlackBerry Smartphones Blackberry Bold 9700 os6 - how to remove the status bar (3g, indicator of service) at the top

    BlackBerry Bold 9700 os6 - how to remove the status bar (3g, indicator of service) at the top?

    I love the new OS6 and MEDIA SYNC is great.  Finally my itunes music is available on my blackberry!

    You can "get rid of it.
    The only change you can make is the 5 bars can be changed by the numbers by pressing ALT + NMLL (instead of the signal bars, you see the actual level in dBm)

  • Security code default from blackBerry to Blackberry Bold 9700 Smartphones

    I bought a blackberry Bold 9700, but don't forget to ask for non-safety for the device code/PIN. Please can someone tell me what it is. Thank you

    OK, and once again, it depends.

    If you are on a corporate BES account, your employer's it policy on the device could prevent you to change the password.

    If it's your own device on a personal account, Options > security or Options > password. The actual location may vary depending on the version of the OS on the BlackBerry.

    That aid is the information you need?

  • Request firmware blackBerry Bold 9700 Smartphone

    Hiya, this is the first time that I buy a Blackberry phone and I am very happy. but I have read and heard that the startup time of the Bold 9700 is slow 3 minutes (average/approx.). My question is - is it true? and a future update will be able to sort out the downturn? Thank you.

    No need to double post:

    http://supportforums.BlackBerry.com/T5/BlackBerry-bold-9700-Smartphone/firmware-query/m-p/552069

  • Hello. I bought Lightroom, paid license 1 year view, did not have serial. E number and then past the 30 day trial and may not use the product or work more hard. I paid has been deducted from my credit card. How I'm going to work now?

    Hello. I bought Lightroom, paid license 1 year view, did not have serial. And number and then past the 30 day trial and may not use the product or work more hard. I paid has been deducted from my credit card. How I'm going to work now?

    Hi Sergior96769872,

    I saw your Adobe ID (email address), you used to post on the forums, and I see an active subscription on it.

    Please see Help below links: { make sure you use the same Adobe ID (email address) that you used to purchase the subscription }

    Connect and disconnect activate Cloud Creative applications

    Adobe Creative Cloud apps back in test mode after 2015 set CC to update

    * NOTE: Make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it can just disable the firewall for a while and then log off and log on creative application of cloud and check.

    If it still gives you an error of the trial, then please refer to the troubleshooting listed below:

    If you are using MAC:

    1-force Quit the sub process in the same sequence as shown below from Activity Monitor: see, use the monitor activity on your Mac - Apple Support

    • Creative cloud
    • Basic timing & sync to basic support
    • CC library & process CCX
    • Adobe Common Desktop
    • Adobe update daemon
    • Broker CIB Adobe
    • After that, everything that said adobe on it do a force quit for her

    2 - right click on the Finder icon, then select the "Go - To" folder. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")

    ~/Library (it will open the folder of the user's library.)

    3. browse to the Application Support > Adobe > trash OOBE folder and folder AAM Updater

    4 - CUT any installed security software with firewall system.

    5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" change this anywhere (to make these changes click the padlock in the corner at the bottom left of this window and enter your computer password)

    These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

    6 - restart the cloud creative app and connect


    If you use the WINDOW:

    1 complete the process / Task Manager tasks in the same order, as mentioned below the Manager tasks. See, Open the Task Manager

    • Creative cloud
    • Basic timing & sync to basic support
    • CC library & process CCX
    • Adobe Common Desktop
    • Adobe update daemon
    • Broker CIB Adobe
    • After that, everything that said adobe on it do a force quit for her

    2 - C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

    3 - CUT any security software installed with firewall system, also if your having any browser Add On installed for blocking advertising that turn off too.

    These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

    4 - raise the cloud creative app and connect

    Let us know if that helps.

  • I signed up for 30 day trial and I just got a notification if the trial ended. I did not use the system for more than 30 minutes.

    I signed up for a 30 day trial and I just got a notification if the trial ended. I did not use the system for more than 30 minutes.

    http://helpx.Adobe.com/x-productkb/global/trial-software-expired-early.html

  • BlackBerry Bold 9700 smartphones... Stuck in the update

    My blackberry bold 9700 erased, I try to reload the operating system software, but the process would not go pass the initialization of devices. An error message will appear after saying computer not able to reconnect to the device during the operation stage multi. Please can someone help? Let me die before my phone.

    Hey Jippy,.

    Welcome to the community of BlackBerry Support Forums.

    Take a look at the following article on how to force detect the BlackBerry smartphone using the Application Loader to reload the OS

    How to force detect the BlackBerry smartphone using the Application Loader

    http://BTSC.webapps.BlackBerry.com/BTSC/KB10144

    If this does not resolve the problem that, please contact your point of purchase for warranty and repair options.

    Thank you.

  • Record of the blackBerry bold 9700 Smartphone

    Hello

    I have recently received a blackberry bold 9700 with Virgin Media and have been informed by Virgin I need to save that they gave me the e-mail address of www.virginmedia.blackberry.com to which I tried, but it is unclear what I do?

    Why should I save it?

    I would be very grateful for any answer

    Danielle


  • BlackBerry Bold 9700 smartphones don't save pictures or take photos

    I recently got a BlackBerry Bold 9700 from Ebay for a very good price, it was still sealed and brand-new-in-box. However, as is a Vodafone UK brand of phone it's sim locked as well. I managed to remove the sim lock through online unlock code generator and so I am now able to use a SIM Orange UK PAYG card.

    Now my current problem is that since I opened the packaging, the camera does not work properly, it will take pictures very slowly (press the button, takes about 10 seconds to hear the sound of the shutter and it does take the picture) and then it does not save the image at all! Whenever I try to use the video camera, everything works fine however.

    I've looked everywhere, I tried to reset the unit several times and I called Vodafone UK for technical support, but they refused that I was not one of their customers, even if the phone is technically their still. Unlock the phone should not void the warranty unless the unlock code was manually via a software update or a few changes on the phone itself. I even contacted RIM BlackBerry, but the guy on the phone said that I had no warranty of the manufacturer, even if the phone itself is less than a year! This problem is certainly a manufacturing defect because it is already present after unpacking the telephone.

    Now my question to you, the forum is, is there a solution for me? I really like the phone, but without the camera work, a little makes the phone useless as I like to take pictures without having to carry my camera all the time.

    Thank you very much!

    You experience one of the pitfalls of buying off of Ebay.  The manufacturer's warranty is to the original purchaser for a period of one year and is not transferred to a subsequent purchaser.  If the Ebay seller has a 'private' vendor and NOT an "authorized dealer" through an Ebay store front you are out of luck.

    Voda brand used on Orange more complicates the procedure of warranty beyond the original purchaser.  You MIGHT be able to sweet talk Voda in manipulation but it would be outside of the normal procedure.

    Your recourse is to return to the seller on Ebay.

Maybe you are looking for

  • Where can I buy a phone in the United States?

    There is no information on the Web site on the search for a phone of a person living in the United States. The United States are not yet in the drop-down list and I went to Best Buy and a few other places when it may be available and they said they h

  • LaserJet Professional P 1102w printer green light blinking, but will not be printed

    I had my P of professional LaserJet 1102w for a little less than a year.  I use it very rarely and very slightly (I've probably printed total less than 25 pages).  It has always worked well. But in the last 2 weeks, it stopped printing.  The Green le

  • Try to install mastercam x 5, receive the error messege 1152

    : 1152errorextractingc/users/teresa/appdata/launch/temp / (f3cca1! x5demohomelearningedition.msi to the temporary location;) That's what I get when I try to ibstall mastercam x 5 on my computer I need quick help.

  • AIP SSM-10

    Hi EXP. 1st time for me to work with AIP-SSM-10, I ASA5510 and AIP-SSM-10,. Firewall (5510): inside the 192.168.55.252 87.191.101.1 outside DMZ 172.16.0.1 where to plug the AIP SSM-10 what ip address I have to give him and how can I be savvy to ensur

  • Why my laptop startup time is smaller when is on battery?

    When my laptop is plugged in it have a 45-55 s boot, and what is on battery it has a 30-35 start sec., why? I have the startup speed of 20 seconds if I disable windows defender :)