BlackBerry frozen Z10 software

I tried to connect my mobile with blackberry link on my mac, and then, when it does not recognize my camera, even if I checked my id bmackberry is correct, I then tried Blackberry mixture. It has expired and would not open the connection.

So I finally gave up and disconnected.

As usual, I opened my phone and put in my pin code sim, everything beautiful and then I slipped the screen as usual my password to four digits. Upward is a warning that I had put in the wrong password already 5 times? So I tried to put it in, and the screen does not respond. It is frozen and it still says: I am 6/10.  It does not react. I tried to take out the battery and put it again, but still the same.

Please someone advise me. I don't want to lose my data. That's why I tried mix of Blackberry in the first place, to make a backup!

I found the solution. On the usual place where I put my password, it said enter 'Blackberry '. What I had ignored because it wasn't my password. Now, with all the options are exhausted, I did exactly that and the screen came with password, and it worked normally! Thank God! My laptop won't recognize the Blackberry mixture.  After this experience, I'm not sure I want to trust him. Does anyone have advice for finding the right way to use the mix of Blackberry? I have Mac Pro yosemite.  All I want is to do a simple backup to not lose my docs and contacts.

Hello!

Firstly I want to correct is that BlackBerry mixture is not used to back up BlackBerry devices.

"Mixture of BlendBlackBerry allows users to interact with their BlackBerry devices without interrupting their time on the computer. With mix of BlackBerry users can access email, files, and some applications on their computers the same way that they use on the device. Discreet, on-screen notifications to alert users to entrants, cats, updates messages and incoming calls.

"Users can continue to use BlackBerry link to back up and restore the data on the device, devices and to update or reload the software for the device.

Now, what I propose is to uninstall BlackBerry link and mix into your computer and download a new installer, and install it. In this process, open the first link of BlackBerry. If you have a device installed on your device password, you will be asked to enter as well on your computer before you can access the link to Blackberry.

Back up to please visit the link below:

KB33526 - how to backup and restore the data on the smartphone BlackBerry 10 using the link to BlackBerry

NOTE:

Make sure that you have selected "BACKUP COMPLETE" when you back up your device.

Then, after you back up your device, open BlackBerry mixture to connect your machine to the mix. See above notes on what and how the mix works.

Good luck!

Tags: BlackBerry Smartphones

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