BlackBerry Smartphones new software download incomplete

Similar Questions

• BlackBerry smartphones can not download the new bb app world

  I have a bb bold 9000 and I am trying to download the new app world 3.0.0.73. Every time I get only version 2. something. How to do later?
  Thank you

  Hello estepney,

  Here are the requirements for future reference:

  http://www.BlackBerry.com/BTSC/KB17659

  Availability of blackBerry Device Software is determined by your wireless service provider. You can check the versions available here:

  BlackBerry Desktop and device software download sites

  See you soon

• BlackBerry smartphones since the download of new Fund mgr, only update address, no calendar

  Since the last loading Office mgr, Sync does not synchronize the calendar, addressbook.  Tried resetting the configuration, nothing helps.

  Yes the older BB software had 1 calendar and only 1 calendar. new software BB has the ability for multiple calendars and he is probably using the wrong calendar, and that's why its not sync

  We need to find the timing and set it... that's all on the real BB, not your yahoo calendar or DTM

  on your BB...

  Open the calendar, click the menu button and select options

  on the options screen, you will have a fat calendars

  below with the mutiple possible calendars can be device by default, facebook, and and the number of e-mail addresses

  Click on each one and check the number of entries that each of them has then come back to your home screen

  always on the BB, open the main icon options (wrench), then click Advanced and then by default services

  next to the calendar [cical], you will see a the many elements of the calendar in the steps above (facebook or emails, defect of the appliance will display here)

  chances are she is currently set on facebook and does not sync that would cause the exact problem. change from facebook to the issue in the previous step that had the most entries (chances are it is your yahoo email, but not guaranteed)

• BlackBerry smartphones can not download applications

  Hello, I recently brought the new 9320. I have the card memory base San Disk that come with the Blackberry. Also, as soon as I put the phone I downloaded Blackberry Desktop Support software. The desktop software and storage on the phone at the same time options I have a 14.4 MB remaining on the phone storage and 1.4 GB left on my memory card. When I try to download apps on the phone via my WiFi it is said that there is not enough remaining space. I guess that the phone will only attempt to download the application in the device memory. Is it possible that I can get the phone to automatically download the application directly on my memory card? Or is there another problem that prevents me download apps?

  Thank you.

  Hello and welcome to the community!

  There are three types of potential memory on a BB: 1) application memory, the device memory) 2 and 3) Media/SD Card Memory.

  Application memory - it is the most important; It is protected (not available to the user), dedicated and (fixed size) space as the destination for the installation of applications (the BONE itself more certain applications storage, overhead and such). You can't touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can install only here... There is no other choice.

  The device memory - it is space on your BB you can touch these files, images, media, etc. In general, it is not very big, but it is available.

  Memory card SD/Media- is what it says... your SD card to store files, media, photos, etc.. It can be as large as your BB OS can support... see this KB:

  • KB05461 Sizes of card MicroSD taken in charge by the BlackBerry device software

  On some devices/OS levels, you can see 'Free file' (Options > status), I think this is equivalent to AppMemory. You can see on other devices, all the memory usage levels three (Options > memory). Here are some tips to use:

  • KB02843 What is the function of low memory manager on the BlackBerry smartphone
  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  Finally, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  In addition, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy. Some have taken to do this on a regular basis as a preventive measure... some as often as once a day. Others got the app QuickPull to automate a simulated Batt Pull.

  Thus, issues of the app, it is a question of AppMemory... Please see the information above in order to maximize the amount of free AppMemory on your BB. If your particular model of BB has a limited amount of total AppMemory, then you must understand the mixture of 'must have' for you and then give priority to your "optional elements" in order to charge as much as you can, sacrifice these things of lower priority.

  Good luck!

• BlackBerry Smartphones Desktop software version corresponding device OS version?

  Hello and good day,

  I am very new to blackberry.  I just got a 8830.  I'm getting ready to download the Desktop Manager and was wondering if (since the OS on my device is v4.2.2.123), if I have to only download the desktop v4.2 Manager... or can I get 4.5 or 4.6?  Also, I downloaded the upgrade for take my OS v4.2.2.196 device so I can use a full 8 GB card.  Tips on how to install this on my device (it's currently just on my desktop where I downloaded it)?  Thanks for your time and patience and have a great day!

  BP

  There is no relationship with device software and desktop manager version. You can download and use the updated 4.6 with your Blackberry.

  Check the steps below for OS - upgrade

  Step #1

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3
  

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• BlackBerry smartphones updated software now issues:(aider!!)

  Hi guys. so I've updated my software on my bb curve 8520... Well the bb desktop software had asked me to do the experience works best with my phone. but it turns out to be the opposite. I can not call more I get this message when I try to call someone "can't call the current call" or if I managed to call I can't hang up unless the caller hangs up. my memory card is not working, or more, music and videos say 'impossible to read the content' but I can see all my photos. I can not view my airtime balance or update my bis. I tried to connect my memory card on my pc and it works fine when connected but as soon as I disconnect plays anything from my phone. I rebooted a million times. formatted the entire phone but nothing works! my alarm does not sound and sometimes when someone me the your text does not ring SMS. the update is performed from a 107... something to an update from 1788. I can do to fix all these technical stuff... im convinced this isn't the physical phone that is damaged. your help will be very appreciated. thanx

  Hello and welcome to the community!

  Given what you describe, I think that is better to a clean OS reload. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Desktop Software - HELP! It syncs more

  After updating the software of office about a month ago I am more able to synchronize Organizer data. It worked wonderfully well before this, but I can't seem to find a link or site for the previous version of the software download. I tried to uninstall and reinstall the new software without success. I have reset the settings several times but without success. I connect the phone (torch 9860) to the computer and open the software. I put it on auto-sync and synchronize dialog box appears for a split second, then disappears. At this point, there has been no synchronization. I then click on the "sync button" bottom right of the screen and the Synchronization dialog box.

  Photos & video can be synchronized but not data. I left it like that for hours but nothing happens. The only way I can close it is CTRL + ALT + DELETE and close it through Task Manager.

  I'm doing something wrong? Can anyone help? It's bugged the hell out of me as it was working perfectly before. Is this the right place to ask this question because I'm having no luck elsewhere.

  Bravo!

  Hello Rob,

  Welcome to the community

  You can download older versions of the Desktop software on the link below. Just scroll below for earlier versions.

  http://us.BlackBerry.com/apps-software/desktop/desktop_pc.jsp

  Update your Mediasync:

  http://us.BlackBerry.com/apps-software/desktop/mediasync.jsp

  Guilbert

  Ron

• BlackBerry Smartphones New sowftware updated for other companies - when?

  Hey everybody,

  Finally, the storm came in my country, and I decided to give him a chance. I must say that the phone is excellent and that he had only a few small problems with the software. The storm came here to Chile with the 4.7.0.122 version and it works really well. However, I see that it is a new version of the software for users of Verizon in the USA, which eliminates many, many bugs from the old software.

  My question is, can I put my storm with this new software? If so, how can I do, as the updated wireless in my phone can't find updates. This update is recommended for non-verizon users?

  Thanks in advance!

  See this page (this is a sticky in this forum) for current versions, we know for certain carriers:

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=9500&thread.ID=28627

  See this page to find your specific operator download site:

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  For all other versions, you will enter leaked/beta city... and we cannot point you to these files. You have to find them on your own... but know how is all over this site... like here:

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=9500&message.ID=17462#M17462

  If you enter indeed leak-Earth, prepare for a bumpy... such is the life of beta. But you can also find a lot of information and help in this forum.

• BlackBerry Smartphones DTM & software update to the device

  I was always under the impression that I needed to download and install the latest software for my carrier device (for my PC) before I can update my BlackBerry OS.

  However, I had a PC brand new, installed the latest 5.0.1 BlackBerry Desktop Manager software and then plugged a device with an earlier version of the operating system installed.

  The loading of the DTM he told me that there is newer software available and asked if I want to update the device.

  Can someone tell me where it's getting this update since? It's directly at RIM or it sees somehow what carrier I use and get updates of my career?

  If it's directly at RIM is a generic OS update and it will be OK to install?

  Thank you

  The notification is made by RIM, like a match for your device PIN to your carrier.

  So, if your operator has released an upgrade higher than DM sees on your device, he advises the upgrade.

  Me, I would not recommend upgrades "DM on the web. I've seen too many of them go very wrong.

  Download the full operating system and install it manually.

• BlackBerry Smartphones New - fatal error during the first update by using the Office Manager phone

  During my first update using the Desktop Manager, there were 13 steps, and I had to unplug to half way through.

  Now when I try to repeat the process, the update gets steps 1-6 and just after reconnecting to JVM (step 6) I get a "fatal error update device software, please try again" I tried several times and it always stops in the same place.  The phone then has the radio turned off, and I have to restore the connections.

  I'm not an irritable person, so any help would be appreciated.

  Thank you!!!

  Never disconnect during an update. Never.

  This is therefore a new phone, follow the instructions below.

  First, remove the battery from the BlackBerry when lit, to subject a minuite, replace and see if it restarts. If this is not the case, continue below.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• Blackberry blackBerry Smartphones new user... not so happy with the storm so far

  Recently, I upgraded my LG Storm for the Blackberry Storm, and he received the day after Christmas.  I spent all night on the phone with Verizon customer service trying only why my phone keeps restarting and stopping himself.  This was even after I download Blackberry Desktop and put Manager upgraded to the new software.  Verizon's CS could not understand why this has happened and shipped me another one which is schduled to arrive not later than Tuesday.  Im a bit annoyed because I originally for the curve but I knew that the curve had been out for a while and I wanted to not Verizon to go out with the curve of new and improved (8900) because I would not like that... lol... and I got the storm to an as much (149.00) I could not beat this price.  When the phone has not been rebooted itself with that I managed to play it a little bit and it is really easy to use outside the switching of the letters and numbers when text mode n landscape.  Bus, aside from that, the email and myspace for mobile installation was child's play.  I hope the next I get works or well I will return it for the curve.  If anyone has heard or have lived this restart/stop function let me know...

  sincerely for the time being not happy with user of storm

  You do not have to have an account or access to the BIS server - but if you do, you can do things like send your service books or the program installation/change on your BB email accounts without having to call your service provider (i.e. Verizon).  Account e-mail setup/changes can be done form the device but I don't know a way to return the service form books the unit itself - I think that you are only option are access via the BIS site I've provided or call the technical support of your provider.

• New software download Iphone4s

  I have an iPhone 4 s and tried to download the new software, asked to attach the phone to iTunes, this is not possible as long as no access to do it, I can get around this at all? Phobell joint

  This article may help:

  If you are unable to update or restore your iPhone, iPad or iPod touch - Apple supports

  especially in step 1: If you don't have a computer, borrow one from a friend or go to an Apple Store or Apple authorized service provider for assistance.

  I doubt that you can work around it, but you can try without connecting to iTunes if you really want to step 2.

• BlackBerry smartphones can not download Blackberry Desktop Manager 7.0.0.43

  Hey I'm a representative of Telus Mobility and I sent my client to download Blackberry Desktop Manager 7.0.0.43 and all she could find was v6.1. He was released in February, have all our computers working. But when I browse the web all links are on BB site and everything is on the site of BB is v6.1.

  And for the trolls out there who will give me a completely useless and stupid answer... I go here:

  http://us.BlackBerry.com/apps-software/desktop/desktop_pc.jsp?lid=us:BBsoftwareesktopSoftwareC & CAL = u...

  By clicking the download now button on top or below the son of page me:

  https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...

  What is a download page for:

  Download details
  Software name:	Desktop Software v6.1.0 B38 (Multilingual)
  Name of the file:	610_b038_multilanguage.exe
  Download size:	117 MB
  Date of publication:	17/02/2012

  I need it to be able to wipe the phone and do a clean install of the OS, 6.1 does not allow this 7.0.0.43 made. I have many customers a week to Google live and download the latest version, I'm floored to find BB do not have the latest version available as well.

  Just for reference, while performing v6.1 and click Find updates, said v6.1 is up-to-date. Funny, so mine 7.0.0.43 running.

  Thanks for your useful and thoughtful answers!

  Just thought I would answer my own question that I'm going through my history. Looks like fixed BB download page to be 7.0 finally. Funny as it is difficult to actually contact someone on the EDGE.

  

• BlackBerry Smartphones New 9900 s - cannot update cell phones

  Just bought two 9900 and installed (twice so far) the program BB Desktop Software. The difficulty to complete the update of the first phone software. Finally managed to configure and then synchronize the phone. However, under the 'Applications' tab in the desktop software, there was a software update and two other programs to install (I think that's something DOD and another to install.) When I launched the update and install, I could see the files being downloaded apparently, but now the screen appears to be locked in the applications of update - update - box device software download, with the green circle progress assets. The progress at the bottom of the box bar says "Connecting to the boot ROM" above him, but there is no indication of progress in the last 3 hours. Is this process at a standstill on / locked or is - it normal to have no feedback on installation? The box also says, "do not unplug the unit before the day is over". Thank you very much.

  Thanks for the reply. I got a bit of a workaround for my particular situation. I had tried several times to use the Blackberry Desktop program on a Windows XP virtual machine, that will run on a linux host (as bb is not so far seem to think to provide a linux version of the program for linux users is worth.) Subsequently, I decided to get the wireless working on the laptop, what boots double and install the program office bb on xp he. Although she gave me even a few error messages, I could do the update of the OS and install the 2 other programs on my bb. Also found my outlook contacts and their transfer to my cell. All's well that ends well I guess. Thank you very much.

• BlackBerry smartphones this software allows us to connect with blackberry desktop

  Hello. What this software allows us to connect with blackberry desktop? For example, we use for samsung phone samsung kies. Please advice.

  It's the Blackberry Desktop Software. You can download it by visiting the link below.

  http://us.BlackBerry.com/apps-software/desktop/

  Ron